Inspect the area around your garage door to see if something is blocking the photo eye sensors. Then look at the tracks to see if there is any buildup on the inside. You’ll need to get a step ladder to look at the tracks on the top part of your garage, as it will be difficult to see from ground level. It may also not be a bad idea to proactively wipe down your garage door tracks periodically to prevent this type of buildup from occurring. Running a damp rag along each track should be enough to remove anything that’s lingering on the tracks.
If you have a Wayne Dalton TorqueMaster system (pictured below), the springs will be inside a tube. The only way to determine if one is broken is to lift the garage door manually. If the door is heavy (roughly 60lbs for a double car door), you most likely have a broken spring inside the TorqueMaster tube. Another way to tell if you have a broken spring in your Wayne Dalton Torquemaster tube is if the door goes up and won't go back down.

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If you pull the red emergency release rope on your automatic opener and you still can’t lift the garage door, you probably have a broken spring. The counterbalance spring is what lifts the garage door, not the garage door opener. If the spring is broken, the door is dead weight. A garage door can be lifted, but it is going to require some muscle to get it up. It is also important to lift the door evenly so it does not jam in the tracks.

With over 300 independently moving parts, your garage door is a deceptively complex piece of equipment. To help prevent malfunctions and break-downs, it is a good idea to occasionally perform a garage door tune-up to keep all of these parts in good working order. A regular tune-up service by a Sears professional can prevent unexpected door problems and prolong the life of your existing equipment.

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From a big-box store, basic garage door cables can run between $8 and $20, depending on the product. Your pro may charge you a different cost if they provide the cables. Your cables may not need to be replaced if they have simply come off the track, but broken cables will need to be completely removed and replaced. In either instance, the pros will need to secure or take down the door; unwind the springs; reset or replace the rollers, cables, and drums; and then wind the springs once more. For example, a pro could reset cables that have come off the track for $129.99. The average national cost for a garage door repair specialist is $80 - $110 per hour and the typical cost to replace a broken garage door cable is anywhere from $130 to $200. https://m.youtube.com/v/Z_eZc-kh40c
I called A1 Garage Door Service at 10:45am when I discovered my garage door was not working. I was given an arrival window of 12-2pm, and Technician Daniel arrived to my home at noon! That was amazing, and is not typical customer service today! Daniel was very knowledgeable and personable. I enjoyed talking with him, and appreciated how he worked with me. I never felt like Daniel was trying to rip me off. He explained all of my options very clearly. I will not hesitate to call A1 Garage Service for any future needs.
Most residential garage doors have one of two types of springs: torsion or extension. Torsion springs are heavy-duty springs mounted to a metal rod that runs parallel to the door, directly above the door opening. These springs are loaded, or tensioned, with a twisting action. When the door closes, cables attached to the bottom corners of the door pull on pulleys attached to the ends of the metal rod the springs are mounted on. The pulleys turn the rod, which twists the springs and creates tension. When the door is opened, the springs unwind and help lift the door.
At Custom Door and Gate, we’ve been installing and repairing garage doors since 1989. We know the ins-and-outs of residential garage door repair, and we can help you diagnose your garage door issues if you’re uncertain what the problem is. We handle everything from automatic garage door repair to garage door replacement. We provide repairs and service to customers in the North Carolina area. Call us today to answer your garage door questions or to schedule a repair with our skilled garage door technicians.

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Your door’s torsion spring is located approximately one foot from the top section of your door when it is closed. It consists of two large coil springs, and is approximately the length of your arm. Its purpose is to balance the weight of your door so that a door weighing between 160 and 185 pounds is practically weightless to lift. As such, it makes it possible for a garage door opener to raise the door using only ten pounds of pressure.

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Eric Jonas has been writing in small-business advertising and local community newsletters since 1998. Prior to his writing career, he became a licensed level II gas technician and continues to work in the field, also authoring educational newsletters for others in the business. Jonas is currently a graduate student with a Bachelor of Arts in English and rhetoric from McMaster University.

Center and level the first section after you install the brackets. The door must be level even if the floor isn’t, so use shims under the section to level it. The rubber gasket on the bottom section will fill the gaps created by an unlevel floor. To hold the level in place, tape it to the section. To hold the section in place, lightly toenail a 16d nail into the frame and bend it over the section. Add brackets and rollers before setting them in place and stack one section on top of another, toenailing as you go up.


We couldn't have been happier with the technician. He was prompt, efficient, didn't complain about moving items to do the installation, cleaned up after himself, was polite and thorough. He seemed very sure of exactly what to do next. As a favor, he took a couple of minutes to remove a light globe to replace a bulb since he had the ladder in the garage because we can't get to it. We were very impressed with him. We would definitely request him again.
Warning! If the door is partially open and crooked, don’t touch it. Period. It’s a sign your door is off balance, and it’s usually caused by a problematic cable. It’s likely the door is still under tension from the spring, and one false move could send a 150-pound door crashing down, causing damage or injury, says Vincent Johnson, owner of Garage Door Doctor of Cypress, Texas. https://www.youtube.com/v/Z_eZc-kh40c&feature=youtube_gdata
Aging garage door springs cause the door to effectively "weigh" more as the steel loses its resiliency. With new springs, a heavy garage door should take no more than about 10 pounds of force to lift into an open position. With springs nearing the end of their lifespan, the force required to lift the door can be considerably more, since a garage door may weigh 200 pounds or more.
First and foremost, a garage door, by design, contains springs designed to balance your door and make it easier to lift. Those springs are under incredible amounts of tension. If a spring breaks or is improperly released, it can cause incredible and potentially fatal injuries. Keep in mind, when working on a garage door spring, it is likely that your face and head will be close to it, meaning that your most sensitive area will be in the direct path of the released spring.
Determine the inside diameter of the spring and the size of the coils. Run a tape measure across the opening at one end of the spring. Carefully measure the inside diameter of the spring so you can provide the supplier with this information. Then, use a tape measure to find the length of 10 coils on the spring. Divide the length by 10 to determine the measurement of a single coil.[7]
Delivered on time, with the products described: springs, winding bats, & plastic bushing. Quick install, but apparently I measured wrong, so these total length I bought was larger (which is good as there is less stress on the spring). However this did mean that I needed more than the generic rule of 30 1/4-turns of preload. I wound up with 38 1/4-turns per side for the door to balance when open 3' (per familyhandyman.com recommendations). Would definitely do it again. http://www.youtube.com/watch?v=Z_eZc-kh40c&feature=kp
Professionals can replace garage door springs in an hour or two. When you hire a pro, make sure to ask about the quality of the springs they will install. They may well offer several grades of springs to choose from, at a range of costs. Top of the line springs may be guaranteed for life, while economy springs can be expected to last perhaps five years under normal use.

Because your garage door can be customized, pricing varies. Our Clopay configurator will help you review pricing as you begin your project. You’ll start with your door size and whether you need a single or double car door. Next, you can choose the collection of door, which gives you options of various materials and styles. Then, you’ll choose your construction, which allows you to decide what you need in terms of energy efficiency, durability and noise control. Lastly, you will be able to visualize the design and see an end price. Other optional add-ons include windows, decorative hardware, smart features and the r-value. However, you do not have to use the configurator. We also install standard garage doors that have not been customized so you know the product price early on in the process.


When cleaning the photo eye, you should take care not to scratch or damage the eye since it’s made of glass, similar to that of a camera lens. The photo eye itself is pretty small, only a few centimeters in diameter, but it can get dirty rather easily. To clean it, you’ll need a soft cloth and a mild, streak-free cleaner. Gently wipe away any dirt or residue that has built up on the eye and be careful not to oversaturate as excessive wetness can cause dirt to stick to the eye more quickly.
The U.S. Consumer Product Safety Commission says that about 30,000 injuries linked to garage doors are now reported every year in the United States. Many of these injuries have involved bruised or broken extremities. However, some have included serious shoulder, back, and head injuries leading to permanent disability or even death. What is the cause of these garage door injuries? One leading cause has been homeowners trying to repair or replace their own garage door springs.
Once you’ve identified where the ice is, use a hair dryer or some other heat source to melt and dry it. You want to be careful, because you don’t want to damage the metal in your doors by overheating it too quickly. However, some gentle heat will likely fix the problem. Just make sure to dry the moisture so that your door doesn’t freeze again over night.
It is precisely on those coldest days of the year when you most need and appreciate the convenience of opening and closing your garage door quickly. Sadly, that's exactly the kind of day when moisture and cold can conspire to make this difficult. Garage doors can and do freeze to the garage floor. Sometimes it is just a minor icy connection between the two that can be broken when you hit the opener button. If the door refuses to budge on the first attempt, though, resist the urge to keep banging on the automatic opener button. This is likely to cause a more serious problem with the garage door opener—including, but not limited to, stripped gears, broken springs, and a burned-out motor on the opener.
My garage door torsion spring broke so I decided to replace it myself. Shipping was next day. I got the torsion spring rod at a local hardware store. Easy to install once I figure out how to lock down the rod from moving and loosening the door cable on the side. Instructions tells you how to do it. Great replacement spring and save $$$ doing it myself.
Garage door springs come in two styles: torsion (see above), which mounts on the header above the door, and extension (Photo 1), which floats above the upper roller track. In the past, extension springs were safer to install but didn’t have containment cables running through the center of the spring. Without cable, these springs become dangerous, heavy whips when they break. They also tend to be noisier than torsion springs, and we recommend you use them only if you don’t have the 12 in. of headroom above the door that a torsion spring requires.
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Determine the inside diameter of the spring and the size of the coils. Run a tape measure across the opening at one end of the spring. Carefully measure the inside diameter of the spring so you can provide the supplier with this information. Then, use a tape measure to find the length of 10 coils on the spring. Divide the length by 10 to determine the measurement of a single coil.[7]

When you hire a professional, the first thing they will do is turn off the power as a safety precaution.  They will then measure the existing door springs to make sure the new springs they order or have in stock fit accordingly.  With these new springs, they will unwind the existing springs and install the new ones in its place, tightening them with screws.  When tightened, the springs will be balanced, lubricated and the springs will be wound up.  Lastly, the door will be tested and the tracks will be lubricated to move efficiently.

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Both types of springs are _loaded_, or under tension, when the door is closed. This gives them stored energy to help lift the door as it's being opened. When the door is all the way up, the springs are relaxed, or relatively so—they still may be under some tension. The mechanical difference between extension and torsion springs is that extension springs are loaded by stretching, or elongating, while torsion springs are loaded by twisting, creating torque.

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If your garage door track is out of alignment, it can be a serious issue. The metal track your door runs on needs to be aligned properly in order for your door to move. If you see gaps between the rollers and rail, or bends in the rails themselves, you have a problem. The heavy weight of the door can compound these issues and make them worse until it becomes dangerous to operate your door.
Garage door springs can break for a variety of reasons. Extreme heat or cold, for instance, can stress the springs to the point of breaking, or it could be that normal wear on older springs could cause them to break. Whatever the situation, a broken spring can render your garage door inoperable. Your door will not be able to open or close when a spring is broken, and you should stand clear of your door until a professional can assess the situation and correct it.
Keep in mind, the pulley is often cycled through an enclosed casing that is difficult to lubricate directly. By applying enough lubricant to the pulley, you’re ensuring that the whole lifting mechanism is properly lubricated. Furthermore, a jam in this portion of the lifting mechanism is a time-consuming and potentially labor expensive repair that requires a service professional.
Garage door springs support most of the weight of the door when it's opening and closing. A broken spring typically will make the door very hard to lift, rather than causing the door to stick halfway. But some spring problems can contribute to a stuck door. The springs help turn metal wheels, called pulleys, that help lift the door via vertical cables at each side of the door. A pulley can become jammed by an obstruction or possibly a misaligned or hung-up cable. Any problems with springs or pulley should be examined by a garage door professional. Springs (and pulleys) are highly tensioned and can be very dangerous to work with.
The winding and unwinding is done at a metal fitting, called a _winding cone_, attached to the outside end of the spring. You stick a winding bar into one of the four holes in the cone and use the bar as a lever to turn the cone. Once you've completed a quarter turn, insert the other bar into a different hole in the cone and let the bar lever against the closed garage door to hold the spring tension. This allows you to move the original bar to repeat the process, alternating the bars with each quarter-turn. It takes about 30 quarter-turns to fully tension a standard torsion spring.
2. These springs do wear out over time – in fact, they are commonly rated with what is called a cycle life. The average standard cycle life is ten thousand cycles with each cycle being one opening and closing of the door. This means for a door that sees four cycles per day you might expect to replace your springs after somewhere close to seven years of use.
Garage door and their openers require basic maintenance. If an emergency occurs, you need to know that your door will open and close. Especially if you have children at home, check the sensors once a month to prevent potential injury. The force setting test lets you know that the door will stop if a child or object is in the way. The photo eye sensors will detect if a child or object is moving under the door and prevent the door from closing. In addition, a complete visual inspection of the system will help to show if something looks out of place or there is obvious damage. Lubricate your springs semi-annually. Investing a few minutes to keep your garage door in tip-top shape may prevent it from getting stuck halfway open or closed.
Homeowners have long been warned that torsion springs are extremely dangerous to work with and that replacing them must be left to a professional. But these claims are somewhat exaggerated. If you understand how they work, and you pay attention to what you're doing, you can replace them safely and surprisingly easily. Granted, they're a little spooky to work with at first (partly due to their reputation), but this is a good thing—you really don't want to forget that they're under tension. Thinking about every step — before you take it — is the key to staying safe. http://m.youtu.be/Z_eZc-kh40c
We are the leading supplier in the USA of these DIY bundle kits and make our springs in America - supporting veterans and American jobs. We offer you the same wholesale prices we sell to the experts and all of our parts are superior in quality to China made competitors or knock-offs found on sites like Amazon. Do not risk your garage door with inferior parts. Our springs win awards for a reason.

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As mentioned, the only time you should attempt to open a garage door with a broken torsion spring is during an emergency. Otherwise, you should contact a service technician for emergency repairs. We provide same-day garage door service for people just like you who find themselves stuck and unable to move due to a faulty torsion spring. For prompt, reliable service any time of the day or night, please contact us.

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Because garage doors are large, heavy, and mildly complicated, most people who buy them take advantage of these services. But, if you’re pretty adept at DIY tasks, you can save some money and enjoy the satisfaction of doing the job of installing a sectional garage door yourself. (Sectional garage doors travel up and down on rollers that ride along tracks at each side of the garage doorway.)
Nothing can be more frustrating than trying to open or close your garage door, but have it get stuck halfway. The most common reason this happens is due to a broken torsion spring, a part that is responsible for providing balance. It is a common problem that has many people saying “My garage door has a broken spring or is stuck, what do I do next”? If you are in this same boat, you’ll find the information below very useful.
With Sears Garage Doors you can feel confident that you are getting the very best for your home and your family. All of our technicians are background checked, professional, and committed to complete customer satisfaction. The "best" is standard for all new Sears Garage Doors, Sears Garage Door Openers and Sears Garage Door Repairs. We offer some of the best warranties available in the industry, the best design advisors, the best technicians, and the best products. We may be a little biased, but we also believe we have the best customers. Go ahead, choose to be part of the best.

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If your garage door's spring breaks, stops working properly, or snaps, you'll lose the ability to open and close your garage door. This could happen due to a variety of issues, like normal wear and tear or from extreme temperature changes in a short amount of time. Spring replacements require a quick response from a garage door provider near you. Contact The Home Depot and a local, background-checked technician will respond within 24 hours.
Order replacement springs. Many manufacturers and distributors only provide torsion springs to professionals, and won’t sell them directly to the customer. Luckily, they are available on the Internet, so search online to find replacement springs. Make sure they match the coil size, length, and interior diameter of the springs you removed. Also, be sure to order both a “left-hand” and a “right-hand” spring as the coils are wound in different directions.[8]

9.9 Go to the other side of the garage door and insert the end of the cable into the drum. Rotate the drum until the cable is tight. Slide the drum against the bearing and push the shaft to the right. The marks should line up. If they don't, figure out why and correct the problem. It could be a stuck cable, the garage floor may have shifted, or the vertical angle that helps support the bearing plate may have loosened and shifted. Many garage doors have been installed with a gap between a drum and a bearing plate. The cable drums should always be flush against the race of the bearings.
In this article, we’ll tell you the difference between a safe door and one that’s unsafe. We’ll also give you the helpful tips you’re not likely to find in the manufacturer’s instructions to correctly, and safely, install a new garage door with a torsion spring and do-it-yourself tensioning. Installing a new, double garage door yourself will save you several hundred dollars and should take eight to 12 hours if you’re fairly handy. You can do most of the new garage door installation project yourself, but you should recruit help for removing the old door.
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