Overhead garage doors weigh hundreds of pounds, and doors that are not properly maintained or which are equipped with older automatic garage door openers can be safety time bombs. All too common are the tragic stories of garage doors injuring or even killing children or pets who found themselves underneath a closing door. Modern automatic door openers with auto-stop and auto-reverse mechanisms have greatly reduced such accidents, but mishaps can still occur if the door and door opener are not properly maintained.
7.2 If the spring bracket is slotted, vise grip the bracket to secure the shaft in the bracket. This will keep the shaft from possibly falling out and causing injury or damaging the garage door or shaft. You can also secure the shaft with a cable tie. Remove the bushing from the cone and leave it on the shaft next to the center spring bracket. Often the bushing gets stuck in the cone and customers will call us about getting a new bushing until they discover it is still in the cone of the spring replaced earlier.
Finally, we also carry any and every residential garage door product that you need to have a state-of-the-art, secure and safe garage door. We are proud certified dealers of Clopay doors, the most durable and versatile doors on the market. With over fifty years of garage door manufacturing experience, you can trust Clopay quality, just as you can trust our team to install these highest-quality doors.

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Almost every garage door opener wall control unit has a lock button. The lock button is sometimes referred to as the “vacation button” because it’s usually the only time that it is used. By pressing the lock button, you lock out all garage door opener remotes. The purpose in doing so is to ensure that nobody gets a hand on one of your remotes – such as the one left in your car – and using it to break in while you are away from home for an extended period of time.
The technician did a wonderful job - arrived on time and completed the job in less than 2 hours. I would have given him a 5 on everything if he had returned to add the additional piece (a piece that is fixed to the door frame for better insulation) to my door on the outside on the day he said he would come back. The piece he brought was of wrong color and he said he would be back with the right color the first day after New Year's Day to put up the piece. I hope he can come back soon.
Automatic doors require not only the installation of a heavy door, but the motor and cables as well. Automatic doors are much more common now because of their convenience, but in a case such as the heavy wood door, they are a necessity. A strong motor is required to pull up a heavy door. However, automatic doors are not without their faults -- they quickly become a manual door when the power goes out.
Homeowners have long been warned that torsion springs are extremely dangerous to work with and that replacing them must be left to a professional. But these claims are somewhat exaggerated. If you understand how they work, and you pay attention to what you're doing, you can replace them safely and surprisingly easily. Granted, they're a little spooky to work with at first (partly due to their reputation), but this is a good thing—you really don't want to forget that they're under tension. Thinking about every step — before you take it — is the key to staying safe.

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Slide the left spring onto the tube and add the cable drum. When your new springs arrive, put the new left spring (the 1 with the end facing up and to the left) on the torsion tube, making sure that the stationary cone on the end of the spring faces the center bracket. After sliding the new spring into place, replace the cable drum and insert the torsion bar into the left bearing bracket.[9]
Just like on a bike sprocket, your cables can sometimes become disengaged. Oftentimes, when a torsion spring breaks, the garage door cable will snap as a result. Sometimes, the cable will cause damage to a vehicle or wall, and if a person happens to be in the way of the cable it can cause serious harm. If you cables have snapped, you should call a professional to help you. See the video above.

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I called A1 Garage Door Service at 10:45am when I discovered my garage door was not working. I was given an arrival window of 12-2pm, and Technician Daniel arrived to my home at noon! That was amazing, and is not typical customer service today! Daniel was very knowledgeable and personable. I enjoyed talking with him, and appreciated how he worked with me. I never felt like Daniel was trying to rip me off. He explained all of my options very clearly. I will not hesitate to call A1 Garage Service for any future needs.
There’s nothing more frustrating than attempting to open or close your garage door only to find that it simply won’t budge. In some cases, your garage door may even open or close halfway only to get stuck in the process. The very first thing that you should do if your garage door seems to be stuck is to check the batteries in your remote. You’d be surprised at how often this is the root of the trouble. If dead batteries were not the issue, then use the following four tips to further troubleshoot your garage door.
When you hire a professional, the first thing they will do is turn off the power as a safety precaution.  They will then measure the existing door springs to make sure the new springs they order or have in stock fit accordingly.  With these new springs, they will unwind the existing springs and install the new ones in its place, tightening them with screws.  When tightened, the springs will be balanced, lubricated and the springs will be wound up.  Lastly, the door will be tested and the tracks will be lubricated to move efficiently.

If your garage door isn’t operating properly, the torsion springs are likely to blame. If you’re concerned about tackling this project on your own, consider hiring out the job to a professional. Otherwise, replace both the left and right springs at the same time to save yourself from having to do the job twice. Remove the old springs and measure them while they’re relaxed. Only then will you be able to order replacement parts and install the new springs. Replacing your own garage door springs takes only a little time and effort and can save you hundreds of dollars.


Step 2: Check the tracks with a level to make sure they're properly aligned. Horizontal tracks should slant slightly down toward the back of the garage; with roll-up doors, the vertical sections of track should be exactly plumb. Both tracks must be at the same height on the garage walls. If the tracks are not properly aligned, loosen but do not remove the screws or bolts that hold the mounting brackets, and tap the tracks carefully into position. Recheck the tracks with the level to make sure they're in the right position; then tighten the screws or bolts at the mounting brackets.
When you're done watching this video you'll know how to determine whether the company you hired to replace your garage door spring installed the right size spring on your door. You'll also learn the consequences to your garage door opener if the wrong size spring is used. If you are having a problem with your garage door spring, the 2:30 minutes you spend watching this video is time will spent.

We have had many concerns with our garage opener unit both safety issue and sleepless nights. At this time we are pleased that so far the unit is operating as it should.Hopefully we hope the issue of the unit opening by it self at early morning hours is solved. And if this is so, we want to Thank all involve in bring a satisfactory solution to this nightmare.

Every thing the tech demostrated was helpful, he knew how to do his job even if his eyes were shut. Very knowledgeable, took time out to explain every detail about the install process. Very highly satisfied. A d would love to have him for future additional repairs. Would definitely recommend sears and would use you guys again thanks mr.technician for a job well done.
With Sears Garage Doors you can feel confident that you are getting the very best for your home and your family. All of our technicians are background checked, professional, and committed to complete customer satisfaction. The "best" is standard for all new Sears Garage Doors, Sears Garage Door Openers and Sears Garage Door Repairs. We offer some of the best warranties available in the industry, the best design advisors, the best technicians, and the best products. We may be a little biased, but we also believe we have the best customers. Go ahead, choose to be part of the best.
If you have decided to replace your springs, if you are sure your door had the correct springs, and if you are ready to buy new ones, we recommend that you measure your spring or springs following the instructions in Step 4 below. Measuring springs can be difficult; most individuals, even garage door technicians, sometimes have difficulty measuring torsion springs. Ordering incorrect springs wastes time and money.
Unfortunately, if the metal contraction happens quickly — for example, after a rapid freeze — the contraction may actually cause your door track to bend. This is a much more serious problem, and may require repairs further down the road. However, if the bending in your track is minor, your door will still function properly, even if it does make a little more noise. https://m.youtube.com/watch?feature=player_embedded&v=Z_eZc-kh40c
We arrived at a rental property and tried to open garage door to get our vehicle in so we could unload luggage, etc. Could not open from outside. Went into house and, from inside garage, tried automatic opener but this did not work. So in trying to open the door manually, I reached up and pulled on the red cord attached to a lever. What I could not see, and was not expecting, is that the rope was frayed through almost completely. The rope broke when I applied some weight to it, sending me backwards onto the floor of the garage.
Most doors come with electric door openers. After a while these openers malfunction and need to be replaced. If your opener is broken, you’re in luck. These repairs don’t cost very much and can be replaced easily. You might even be able to do it yourself. Learn how to replace your garage door opener in 15 minutes https://www.youtube.com/watch?v=HeaR6Yhx6IY.
Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait.

If you need to leave the door open until you can make repairs, block the door track on both sides so the door can't move, and unplug the garage door opener (if you have one). If you want to close the door, you can try closing it with the opener, making sure there's nothing in the door's path in case something goes wrong. However, this will put some strain on the opener. Alternatively, you can have a few strong helpers hold the door while you disconnect it from the opener and carefully close the door manually—again, it will be very heavy.
11.2b If the springs you installed are too strong, and if you wind the springs the correct number of turns, the door will not stay down nor half way. The garage door will be hard to close. DO NOT REMOVE MORE THAN HALF A TURN OF SPRING TENSION TO CORRECT THE PROBLEM. Here's why. If you remove 3/4 of a turn to get the door to stay closed, and then if you open the door, it will get heavier as you open the door, and once open, the cables will come off the drums. This could create as much as a day's extra work. It could also cause door damage and/or result in serious injury. Do not use the door! Get different springs!
Your door’s torsion spring is located approximately one foot from the top section of your door when it is closed. It consists of two large coil springs, and is approximately the length of your arm. Its purpose is to balance the weight of your door so that a door weighing between 160 and 185 pounds is practically weightless to lift. As such, it makes it possible for a garage door opener to raise the door using only ten pounds of pressure.

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Quite a few garage doors come with manual locks, especially older models, for added security for your house. These typically look like a knob or handle in the middle of your door with two bars running horizontally from each side. There may be a small button on the top or side of the handle that you can press to slide the bars across the doors, thus locking the garage door from the inside. It can be somewhat easy to accidentally hit that button, especially if you’re getting large objects out of the trunk of your car near the door.
Springs are one of the primary components in all garage door systems. Torsion springs are usually mounted horizontally over the door opening. As the door closes, cables add tension to the springs and as the door opens that tension is released. The opening of the door causes the springs to unwind in conjunction with the weight coming off the door. This achieves a natural buoyancy. However, as the door moves up and down over time and the cycle count rises, the steel in the torsion springs will grow weak and will no longer be able to create energy or lift your garage door.

Warning! If the door is partially open and crooked, don’t touch it. Period. It’s a sign your door is off balance, and it’s usually caused by a problematic cable. It’s likely the door is still under tension from the spring, and one false move could send a 150-pound door crashing down, causing damage or injury, says Vincent Johnson, owner of Garage Door Doctor of Cypress, Texas. https://www.youtube.com/v/Z_eZc-kh40c&feature=youtube_gdata
Sometimes, you’ll notice that your garage door closes all the way and then immediately goes back up instead of staying in the closed position. This issue usually arises with brand new garage doors that were just installed or older models that may need to be reset. If this happens, the most likely culprit is the open and close limit settings of your garage door opener.
Center and level the first section after you install the brackets. The door must be level even if the floor isn’t, so use shims under the section to level it. The rubber gasket on the bottom section will fill the gaps created by an unlevel floor. To hold the level in place, tape it to the section. To hold the section in place, lightly toenail a 16d nail into the frame and bend it over the section. Add brackets and rollers before setting them in place and stack one section on top of another, toenailing as you go up.
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