The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.

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With Garage Door Doctor, you can rest assured we will replace your springs correctly. We offer 2 types of springs – standard and high cycle. On a 7 foot tall door, our standard torsion springs will last 15,000 cycles and our high cycle torsion springs will last 50,000 cycles. How many years will this last you? That is based off only one thing – usage. For example, with standard torsion spring, if you use your door 4 times a day, you get just over 10 years of life. However, if you use your door 8 times a day, you would get just over 5 years of life. If you use door very little or if you are moving very soon, maybe standard springs would be best for you. If you use your door many times a day or if you don’t plan on moving for a while, high cycle springs would be best for you. Getting high cycle springs will ensure you won’t be stuck with a broken spring for many years to come. Either way, both types of torsion springs we offer work great – its just a matter of when the break again. Call Garage Door Doctor today to have your garage fixed properly!
Good response time and service; Question - I googled to find the Sears Garage Door repair phone number. During the conversation, I was unsure if this was "Sears" or a "contractor service" or other service. I had to ask if this repair person was coming from "Sears" or an independent repair. I was concerned until the service man arrived in a sears truck wearing Sears apparel. You might want the process to be more clearly identified as Sears.
A standard double garage door is 7 ft. high by 16 ft. wide. Standard single doors are 7 ft. high by 8 or 9 ft. wide. Because the doors are so large, few home centers and only some garage door stores keep many doors in stock, so expect to order one instead of buying it off the shelf. Garage doors are available in wood, fiberglass and steel. Steel doors, like ours, are light, maintenance-free, affordable, readily available, and have an insulating value as high as R-19.

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Step 2: Check the tracks with a level to make sure they're properly aligned. Horizontal tracks should slant slightly down toward the back of the garage; with roll-up doors, the vertical sections of track should be exactly plumb. Both tracks must be at the same height on the garage walls. If the tracks are not properly aligned, loosen but do not remove the screws or bolts that hold the mounting brackets, and tap the tracks carefully into position. Recheck the tracks with the level to make sure they're in the right position; then tighten the screws or bolts at the mounting brackets. https://www.youtube.com/v/Z_eZc-kh40c
In order to replace your garage door spring(s), you will need to find the current measurements in order to accurately replace the spring(s). This should take about 3 minutes and you don't need to remove the springs or loosen the tension to measure them. Our springs are made to be a bit flexible, so you don't have to get it to an exact measurement. 
Poor lubrication is a very common and easy to fix explanation for why you might find your garage door stuck. You should properly lubricate your garage door's track, the opener chain and the springs every few months as part of regular preventative maintenance. Be sure to use Clopay's Garage Door ProLube or sillicone based lubricants. Do not use WD-40.
CAUTION! Replacing garage door torsion springs is dangerous because the springs are under tension. If you do not use the right tools and follow safe procedures, you could lose hands, limbs or even your life. You could also damage property. We want your business, but not at the expense of your well being. Doing the job right is your responsibility. If you have any doubts about your ability to safely change your springs, we recommend you hire a professional to repair your garage door. Safety First! Then work.
On average, to have your springs replaced on your garage door will vary anywhere from $200 to as much as $400 if you were to hire a professional.  Breaking the costs down, the springs, depending on the part needed and the size, will cost about $20 to $60 each.  Add in the labor, which can be $45 to $85 per hour, depending on your location, can bring the grand total to the estimate noted.   A tilt-up door, on average, will be about 20 to 30 percent less than a roll-up door.
Sometimes, people unplug their power source and then wonder why their garage door opener fails to work. Sounds ridiculous, I know, but it does happen. Make sure that your garage door opener is plugged into a working outlet. Outlets sometimes go out without warning, so you can check to see if the outlet is working by plugging another working electronic device into it. Also, check your circuit breaker, fuse, or GFCI.
If you’ve tested and tried to remedy these other problems and you’re still having issues, you may need to reprogram your transmitter. All transmitters have a learn button somewhere on the remote, so first you’ll need to locate that on your transmitter. Press and hold the learn button for a few seconds until the indicator light starts blinking. While the light is blinking, press your remote button again to reprogram that remote.

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Unfortunately, if the metal contraction happens quickly — for example, after a rapid freeze — the contraction may actually cause your door track to bend. This is a much more serious problem, and may require repairs further down the road. However, if the bending in your track is minor, your door will still function properly, even if it does make a little more noise.
11.2b If the springs you installed are too strong, and if you wind the springs the correct number of turns, the door will not stay down nor half way. The garage door will be hard to close. DO NOT REMOVE MORE THAN HALF A TURN OF SPRING TENSION TO CORRECT THE PROBLEM. Here's why. If you remove 3/4 of a turn to get the door to stay closed, and then if you open the door, it will get heavier as you open the door, and once open, the cables will come off the drums. This could create as much as a day's extra work. It could also cause door damage and/or result in serious injury. Do not use the door! Get different springs!
The following procedures are based on my 30 years in the garage door industry. In spite of my high mechanical aptitude, even after 18 years in the trade I lost the end of my left index finger. A few years later I had five stitches in my right thumb, and a year later five stitches in my left thumb. In 2004 emergency room staffs dug steel out of my eye and sewed up my ring finger with eight stitches. The best I can do is help you minimize the risk of injury; that's all I can do for myself. I am not so naive as to think that I have made my last trip to the emergency room. Repairing garage doors, particularly replacing torsion springs, is dangerous work, whether you are a do-it-yourself homeowner or an experienced technician.
If you use the correct tools and follow our instructions, you can rebuild the entire torsion spring system in just a few hours, without any side trips to the ER. We won't cover how to replace garage door extension spring systems in this story. But we'll show you garage door spring replacement on the more common torsion springs, the kind that mount on a bar above the garage door. http://y2u.be/Z_eZc-kh40c
Grab a tape measure and press the hook between two spring coils and note the length of 20 coils. Then measure 40 coils. Convert the measurements to a decimal (4-1/2 in. to 4.5 in., or 4-1/8 to 4.125, for example). Divide the two measurements by 20 and 40 to obtain the spring's wire diameter. Here's an example: 4.50 divided by 20 = .225-in. wire diameter; 9.0 divided by 40 = .225-in. wire diameter. If the two results match, you've measured correctly. http://m.youtube.com/watch?v=Z_eZc-kh40c
Furthermore, newer doors come with more improved security features, helping to improve the way you protect your home and loved ones. While older doors are easy to break into, whether through breaking the lift mechanism or even using a universal garage door remote, new doors come with many redundant security features, which will go a long way in deterring even the most ingenious burglar.

There’s another reason new doors are superior to old ones: energy efficiency. Keep in mind, garage doors are large, and when they open, they let a lot of outside air into your home. While you may have significant insulation separating your garage from the rest of your home, eventually that temperature differential will start to influence your energy bills.

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Springs are one of the primary components in all garage door systems. Torsion springs are usually mounted horizontally over the door opening. As the door closes, cables add tension to the springs and as the door opens that tension is released. The opening of the door causes the springs to unwind in conjunction with the weight coming off the door. This achieves a natural buoyancy. However, as the door moves up and down over time and the cycle count rises, the steel in the torsion springs will grow weak and will no longer be able to create energy or lift your garage door.
However, in addition to potentially causing injuries to the under-prepared DIYer, a malfunctioning door can become a safety hazard to you and your family. Keep in mind, according to the National Electronic Injury Surveillance System (NEISS), over 13000 people checked into hospitals with garage related injuries in the United States in 2007. You don’t want to turn a loved one into a statistic just to save a few dollars!
I had two extension springs replaced, all for $135.00 (this included tax). The work took about 35 minutes and I was relieved to have this taken care of. You never realize the importance of something to you, until it is broken. Was this a good price? Seemed reasonable enough and the repairman came out the same day I called. Harris County Houston, Tx.

The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.
When a spring breaks on a garage door an immense amount of energy being displaced. Torsion springs are mounted over the garage door and they have a shaft running through the middle. When they break, the spring unwinds in less than a second and creates a loud noise due to the coils spinning on the shaft. Based on customer feedback, it can be quite startling.
How much should a garage door spring replacement cost? The national average is between $200 and $300 for a professional to come to your house and replace two springs. On line sources suggest a higher price of over $700 and that you will save $500 or more by replacing springs yourself. This is simply not true. To find the cost for replacing springs in your area look for a reputable company through Yelp or the Better Busienss Bureau. If clicking a site's BBB logo doesn't take you to the BBB site, we advise purchasing your springs from a different company.
So your garage door is acting up, but you aren’t sure what the problem is. Maybe the door spring is one possible culprit, but you’re not sure if that’s actually the problem or if it’s something else. In this quick list, we’ll go through the most common broken garage door spring symptoms. If your garage door is exhibiting one or a few of these symptoms, there’s a good chance it’s broken and needs replacing.
9.12 It is now time to secure the torsion springs in the middle. For various reasons, many installers will offset the center bracket several inches from the center of the door. Offsetting the bracket makes it easier to work around the opener bracket without causing any problems in the operation of your garage door, but offsetting the bracket is not necessary. If you have a slotted center bracket, remove the vise grip and lube the shaft where it turns inside the bushing. Position the shaft so it is the same distance from the header as it is at each end. The shaft should be straight and parallel to the header.

8.5 Inspect the bearing. Lube it with motor oil, spray lithium, or spray lubriplate grease. Do not use WD-40. If the shaft is worn and the bearing is seized and you can't free it, replace the bearing. Or, if you have bearings labeled "ADH" we recommend replacing them. I find very few other bearings that need to be replaced. However, if you do need to replace the bearing and you do not have a new one, you can replace it at a later date. You'll find a quick way to do this at our End Bearing Plate Replacement instruction page.	

10.2 Tape your winding bars if you have not done so already, not only to assure that you are inserting the bars completely into the cones as you wind the torsion springs, but more importantly to assure that the bar does not slip out of the cone when you stretch the springs at the end. This has happened to me several times. Professionals always stretch torsion springs after winding them because the shaft floats horizontally between the flexible end bearing plates as the door operates. Although this may be as little as 1/4", the binding of the coils as the garage door closes oftentimes keeps the door from closing completely, especially when the torsion springs and bearings are dry.	

If the engine of your garage door opener isn’t working properly, then your garage door probably won’t be working properly. If your garage door gets stuck and you hear a grinding sound coming from the garage door opener, then there’s a good chance that there is an issue with its engine. That issue is that the main drive gear probably needs to be replaced. The main drive gear is most common of the garage door opener’s components to fail. It is a plastic gear that takes some know-how to remove and replace, which is why you should strongly consider hiring a professional garage door repair service for this particular issue. http://youtube.com/v/Z_eZc-kh40c
The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.

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All measurements should be in feet and inches. Step 1, measure across the existing door or desired space for the width, then up and down for the height. The rough opening of your space should be the same size as the door. Step 2, measure the sideroom, which is the space beside your door. Measure the width of the left side, and then the width of the right side. Step 3, measure the space above the door, which is called the headroom. Measure the height of the distance between the top of the door opening and the ceiling. Step 4, measure the ceiling, which is called the backroom. You’ll need to measure the distance of the garage door opening toward the back wall of your garage. You should have 6 total measurements in all once you’ve finished measuring the space. Keep in mind that having an automatic garage door opener installed might call for additional backroom or ceiling space.

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Measure the various areas where the door will be installed: door-opening height and width, headroom (from top of opening to ceiling), and back room (length of garage). For the headroom, you should have about 10" to 12" of space, depending on the spring system you're installing. For the back room, you should have the door height, plus another 18" or more of space.
Install the center bearing and the right spring, then secure the cones. Slide the torsion bar to the left then add the center bearing. Slide the right spring onto the bar and press the bearing into the stationary cone. Connect both of the stationary cones to the center bracket with the nuts and bolts you removed previously. Remove the locking pliers or clamp from the center bracket.[10]

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Locating a contractor - there are many professional overhead garage door companies. It is always advisable to contact at least three different agencies and request a bid or quote for the work. Be sure that each quote includes the costs for a few different types of doors, any installation fees, and the cost of wiring the electronic openers. Standard prices range from:

Electric Garage Door Openers – Service and repair of the electric garage door opener itself, including the lift mechanism that pulls the door up and guides it down. This is typically not part of the garage door itself and is serviced and repaired on its own interval. Typical service includes inspection, repair, adjustment, and lubrication if needed. Also, we typically inspect the mounting of the unit as well as its attachment to the door itself.
However, if you are confident that you don’t just need new batteries, make sure to call a professional. A service person with a lot of experience will be able to look at the problem and quickly diagnose the issue, saving you precious time. Again, while you may be able to save money in the short term by taking a day off and troubleshooting the problem yourself, the amount of energy and time lost as you search out the issue will quickly surpass the cost of a professional repair. https://www.youtube.com/v/Z_eZc-kh40c&feature=kp

Depending on the type and location of the damage you might have an alternative to replacing panels, or entire garage doors. One solution to give new life to your garage door is repair. Small dents, rot, rust or holes can be repair without replacing. Depending on what wrong with the panel, average prices for repair are $130 for steel door repairs, $190 for wood, $170 for aluminum and $150 for fiberglass. Garage door panel repair can save homeowners money, but should be weighed against garage door panel replacement.
DIYers are generally steered away from working with torsion springs because installed springs are always under tension. To safely remove a torsion spring, you have to control the tension by holding the spring with a solid metal winding bar, then you loosen the spring from the rod and manually unwind the spring using two winding rods. The spring is potentially dangerous until it is fully unwound. By contrast, extension springs have little or no tension when the garage door is fully open.

10.4 Raise the second bar 90 degrees and insert the first bar. This is "three." Continue winding. If the spring shortens in length, unwind the spring and switch sides - the springs are on backward. Otherwise, continue winding until you reach a count of "30." This is 7 1/2 turns, which is normal for most 7' doors. Longer life springs are wound the same number of turns. Newer steel doors with only one strut on top often need only 7 1/4 turns. On 8' doors count to 34. Each time you insert a bar into the winding cone, listen for the click to let you know the bar is in all the way. Not inserting the bar all the way could cause the cone to explode.

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Usually, when a garage door spring breaks the door has already closed or come down. In some instances, however, a spring can snap while the door is closing or in motion, causing the door to fall rapidly. In these situations, the door can become a safety concern for you and your family, so you should keep your distance and call a garage door professional as soon as possible. Garage doors are very heavy and can cause injury if not handled properly. When a garage door problem occurs, call a Sears Garage Door expert to help.


If the door opens this way, then there’s probably something wrong with the garage door opener. It’s a good idea to make sure the opener is plugged into its nearby power outlet. Also, make sure the circuit breaker for the garage door opener hasn’t flipped to the “OFF” position. If it has, then there may be an electrical issue that your garage door specialist should check out.
It is very important that the replacement springs are calibrated for the weight of your door. Using the wrong size garage door springs will caused the to not function properly and could also cause the opener to break much quicker. Replacing extension springs can be very dangerous and if done wrong can harm someone using the garage door. Make sure you call the Garage Door Doctor to ensure your garage is repaired properly!
You may remember a time as a kid when you and your siblings would close the garage door and run underneath it as fast as possible to make it out before the door closed. Well, on any garage door installed after 1993, that’s no longer possible thanks to two tiny photo eyes on either side of the garage entrance. These photo eyes transmit an invisible beam between each other that detects if anything is in the garage door’s path when it closes. This safety measure is there to prevent automatic garage doors from closing on top of someone or something and causing serious injury or damage to property.
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