Maybe the battery died or a spring broke, but you can't get into the garage to even see what the problem is. If the garage door is the only way in or out, or if you can't find the key to the door, you'll have to either find a way to break in or call a locksmith. As a preventative measure, it's smart to keep a spare key or install an emergency key release that would allow you to release the emergency disconnect to the operator so you can manually raise the door.
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Would have appreciated the technician to have explained in better detail about the quality of the first doors we received in our home. The garage doors that were installed recently were an upgrade. I would have selected the better quality of doors with the first installation if it had been explained in better detail and time of decision with the first doors. But, I really love the doors that were recently installed! Explained much better with the new doors. Time was well spent on my decision making and the technician this time was very helpful and knowledgeable. Thank You! Cathy Walsh
Once the lock switch has been activated, you can only control the garage door via the wall control unit. You may have forgotten to de-activate it after coming home from an extended period away, which is why the garage door seems to be stuck whenever you attempt to use your remote. Check to see if this is the case and simply unlock your remotes by pressing the lock switch again.

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First and foremost, a garage door, by design, contains springs designed to balance your door and make it easier to lift. Those springs are under incredible amounts of tension. If a spring breaks or is improperly released, it can cause incredible and potentially fatal injuries. Keep in mind, when working on a garage door spring, it is likely that your face and head will be close to it, meaning that your most sensitive area will be in the direct path of the released spring.
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Unfortunately, if the metal contraction happens quickly — for example, after a rapid freeze — the contraction may actually cause your door track to bend. This is a much more serious problem, and may require repairs further down the road. However, if the bending in your track is minor, your door will still function properly, even if it does make a little more noise.
While you may be able to increase efficiency by replacing the weather stripping at the bottom of an old garage door, the kind of insulation and energy efficient materials used in today’s new doors will make a drastic improvement on your garage’s energy efficiency. Just like the way a new garage door recoups its costs in increased home value, a new door will also quickly pay for itself in energy savings!
If your door feels heavy, it is likely that your springs have started to wear down and are no longer capable of bearing the weight that they once did. Now, don’t worry, just because a spring is starting to lose its strength doesn’t mean it will snap at any moment. However, simultaneously, a weak spring isn’t any safer to try and repair on your own.
If you have a 1-spring system, you can choose to upgrade to a 2-spring system. The 2-spring system will make your springs last longer since it balances the weight on two instead of just one spring. It is not required but recommended. To convert to 2-springs, you will first need to find the measurements of your one spring and then use the form on our website to convert to a 2-spring system or just contact us. We will take care of you 24/7 via our online support.
Unlike torsion springs, replacing extension springs has long been given the "green light" for DIYers, primarily because you can complete the job without having to deal with spring tension. The general process is simple and safe: open the door to relieve the spring tension (and secure it open with C-clamps in the tracks); disconnect the spring from the track bracket and the spring pulley, and disconnect the safety cable from one end; install the new spring, reinstall the pulley, and reconnect the safety cable, and you're done.
We are the leading supplier in the USA of these DIY bundle kits and make our springs in America - supporting veterans and American jobs. We offer you the same wholesale prices we sell to the experts and all of our parts are superior in quality to China made competitors or knock-offs found on sites like Amazon. Do not risk your garage door with inferior parts. Our springs win awards for a reason. 

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For a scholarly introduction to torsion springs and for more information on how to install them I recommend you visit Richard Kinch's page, "How I Replaced Deadly Garage Door Torsion Springs and Lived to Tell the Tale." Richard is a brilliant engineer who has provided a wealth of technical information on fixing torsion springs along with valuable advice regarding some of the schemes unscrupulous garage door companies use to rip people off.
Most home centers don't carry all the replacement parts you'll need for garage door spring replacement, and most garage door service companies won't sell you springs. So you may have to order the parts online and wait for the shipment to arrive. Garagedoorpartsusa.com and stardoorparts.com are two online sources . First, inspect the condition of your cables and brackets. If you see any frayed strands on the cables or rust on the bottom brackets, replace them now before they fail. Bottom brackets cost about $15 per set. Premium-quality cables (listed as “7x19”) last much longer than economy cables and cost only about $4 more. So it's smart to buy the better cables for about $12 per set.
5.1 With the cables still tight on the drums, mark the drums and torsion shaft at each end with a file or a marking pen. If at least one of the springs is still wound, don't touch the cable drums and don't grab the shaft. If the cable breaks, the drum could spin and the cable rip through muscle and bone. If the set screws aren't tight enough, the shaft could spin and cause injury.

Torsion springs do not last forever, regardless of what some companies claim. “Lifetime” springs do not exist – all springs have a lifespan. Most builders typically install the lowest costing door available and with that generally comes lower cycle springs. A torsion spring’s life is determined by the number of cycles the spring is rated to last. Whenever the door goes up and down is what is referred to as a “cycle.” The springs that builders install can last as little as 7,500 cycles which means the average homeowner could get 3-5 years of life.
Doors come with one or two torsion springs. If either spring is broken, the garage door opener may struggle to lift the weight of the door or fail to open the door at all. If a spring is broken, call a professional for service as these can be very dangerous to work with. Don’t try to open the door until a professional comes to inspect it and replace the springs. Springs can only be used for a certain number of open and close cycles, and over time they will eventually break and need replacing.
Once you’ve decided it’s time to replace your garage door — whether the result of malfunctions or just seeking to modernize your home’s exteriors — you may be wondering how much a garage door replacement costs. While these numbers are often determined by several factors, including the materials and labor involved, on average, a garage door replacement can cost just over $1,000 but could range from about $300 to over $2,000. https://www.youtube.com/v/Z_eZc-kh40c?version=3
When one or both springs break, gravity takes over and you feel the full weight of the door when lifting or lowering it.  It may be possible to pull the door up by hand, although doing so will likely be very difficult. In most cases, two or more people are needed to raise the door high enough for you to drive your car out of the garage. While single garage doors can typically be lifted, double doors are nearly impossible to manipulate due to their excessive weight. http://www.youtube.com/watch?feature=youtu.be&v=Z_eZc-kh40c
10.7 Continue tapping until the cone moves out to the mark on the shaft. Continue holding the bar off the garage door and pulling back toward the center of the door. If the cone slips away from the mark, repeat this step. Keep an eye on the tape to make sure the bar doesn't slip out of the cone. If it does start to slip, rest the bar against the top of the garage door, insert a bar in the next hole and turn the cone up enough to make it possible for you to push the marked bar back into place.
Eric Jonas has been writing in small-business advertising and local community newsletters since 1998. Prior to his writing career, he became a licensed level II gas technician and continues to work in the field, also authoring educational newsletters for others in the business. Jonas is currently a graduate student with a Bachelor of Arts in English and rhetoric from McMaster University.

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My garage door has been acting up. Not wanting to work sometimes. I noticed the blue light flashing on the opener when I push the remote button. Today it will not open. That is the only way in, so I can't go in the garage from inside the house. I can't pull the cord to release the belt drive. How do I open it now? I never did run wires to the manual button into the house. I have to use the opener. Only have one I can find now. It is not working. I need in there now.
We also have a wide range of expertise repairing and installing both residential and commercial doors, meaning we can tackle any problem, large or small. We carry a wide range of doors from one of the industry’s leading manufacturers, Clopay, so you can make the choice that makes the most sense for your home and family while feeling confident that you are getting a door of the highest quality.
Adding a new garage door provides a dramatic difference in your home’s appearance. When neighbors pass by, when guests pull up, or when you return from work, your house will have a distinct beauty that makes it a landmark of the neighborhood. The unique look you’ve always imagined — as well as the material, the finish, and the insulation can be found in our wide selection of garage doors.
The two main garage door operating mechanisms are sectional roll-ups or tilt-ups. Garage door repair services can fix single-car, double-car or RV-height doors. Your garage door may be made of wood, steel, aluminum, masonite, vinyl, fiberglass or another material. The type of garage door repair you need really depends on the type of garage door you have and the issue at hand. Garage door repair pros often charge a flat service call fee to diagnose the problem and provide an estimate. For customers who choose to have the repair done, the service call fee may be applied to the first hour of labor (including time to make the diagnosis). If your garage door is under warranty, the repair may be free of charge.
Because garage doors are large, heavy, and mildly complicated, most people who buy them take advantage of these services. But, if you’re pretty adept at DIY tasks, you can save some money and enjoy the satisfaction of doing the job of installing a sectional garage door yourself. (Sectional garage doors travel up and down on rollers that ride along tracks at each side of the garage doorway.) 

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Slide the left spring onto the tube and add the cable drum. When your new springs arrive, put the new left spring (the 1 with the end facing up and to the left) on the torsion tube, making sure that the stationary cone on the end of the spring faces the center bracket. After sliding the new spring into place, replace the cable drum and insert the torsion bar into the left bearing bracket.[9]
Garage door and their openers require basic maintenance. If an emergency occurs, you need to know that your door will open and close. Especially if you have children at home, check the sensors once a month to prevent potential injury. The force setting test lets you know that the door will stop if a child or object is in the way. The photo eye sensors will detect if a child or object is moving under the door and prevent the door from closing. In addition, a complete visual inspection of the system will help to show if something looks out of place or there is obvious damage. Lubricate your springs semi-annually. Investing a few minutes to keep your garage door in tip-top shape may prevent it from getting stuck halfway open or closed.

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9.16 If you cannot get the stationary cones to finger-tighten against the center bracket, we recommend installing washers between the winding cone that houses the bearing and the spring bracket. This is a common problem with torsion springs on older Windsor garage doors because their steel bearings are often wider and they extend beyond the stationary cone. Raynor garage doors also have wider bearings that fit properly in their 2 1/4" stationary cones, but washers may need to be installed if their bearings are installed in 1 3/4" or 2" stationary cones, or if some of their older bearings are installed in their newer cones that are installed on older brackets.


If your garage door's spring breaks, stops working properly, or snaps, you'll lose the ability to open and close your garage door. This could happen due to a variety of issues, like normal wear and tear or from extreme temperature changes in a short amount of time. Spring replacements require a quick response from a garage door provider near you. Contact The Home Depot and a local, background-checked technician will respond within 24 hours.
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Standard torsion springs (about $40 each) have a service life of 7,000 to 10,000 open/close cycles. However, you can buy double-life (25,000 cycles) replacement springs for about $65 per spring. If you have a two-spring setup and one spring breaks, the second spring will break soon. So replace them both at the same time. To get the right springs for your door, you'll have to provide the supplier some details. Here's how:
They were quick, friendly, and highly professional. Little things like making me enter security code from the other side of the closed garage door revealed their attention to security They had to run to Home Depot to get a small block of wood to fix an existing problem with the door — They didn’t charge me extra. Quite unexpected & appreciated. 10 out of 10

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Once the lock switch has been activated, you can only control the garage door via the wall control unit. You may have forgotten to de-activate it after coming home from an extended period away, which is why the garage door seems to be stuck whenever you attempt to use your remote. Check to see if this is the case and simply unlock your remotes by pressing the lock switch again.

Plus, we carry all the best and high quality products from the top garage door brands. Whatever is your requirement or need for your garage door, we are sure to have them in our comprehensive inventory. We have garage doors in different styles, materials, colors, designs and what-have-you. If you still cannot find what you are looking for, we can always source them out for you.
My wife and I began having our custom home built in the fall of 2002. We were able to subcontract many phases of the build process & we did all the painting. A highlight of the building experience was choosing precast concrete basement walls (produced in a controlled environment) and installed with great results by one of the TOH partners (Superior Walls). We got that idea based on watching a TOH episode on PBS a few years prior. It was quite the sight for our neighbors and us as the oversize flat bed truck arrived with an overhead crane and began the process of wall installation. It was kind of scary as the the wall sections were put in place. But without the TOH episode and the TOH seal of approval giving us confidence for the precast walls we would have chosen having the concrete walls poured on site. We have uncertain weather conditions here in Western NY during the late fall season. Who knows how pouring the walls on site would have gone. Thank you TOH for the precast wall episodes.

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Torsion springs do not last forever, regardless of what some companies claim. “Lifetime” springs do not exist – all springs have a lifespan. Most builders typically install the lowest costing door available and with that generally comes lower cycle springs. A torsion spring’s life is determined by the number of cycles the spring is rated to last. Whenever the door goes up and down is what is referred to as a “cycle.” The springs that builders install can last as little as 7,500 cycles which means the average homeowner could get 3-5 years of life.
In order to replace your garage door spring(s), you will need to find the current measurements in order to accurately replace the spring(s). This should take about 3 minutes and you don't need to remove the springs or loosen the tension to measure them. Our springs are made to be a bit flexible, so you don't have to get it to an exact measurement. 
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