As mentioned, the only time you should attempt to open a garage door with a broken torsion spring is during an emergency. Otherwise, you should contact a service technician for emergency repairs. We provide same-day garage door service for people just like you who find themselves stuck and unable to move due to a faulty torsion spring. For prompt, reliable service any time of the day or night, please contact us.
Our garage door broke 3 days before Christmas, trapping my car inside. We contacted our home warranty, and within 24 hours, Sears called with an appointment time for the next day! I was so impressed! I thought, for sure, with the holidays, we would have to wait. When the technician showed up, he was so friendly. Unfortunately, the repair was not covered under our warranty, but he was able to help us get a good deal on a new spring and still make the repairs that day before he left. He also gave us great advice on how to keep the spring lubricated so it would not break again. I felt like he really went above and beyond to provide great service. Since moving into this new house in August, we have used Sears for several things now, and have been very pleased with the service. It's nice to see that in an age when so many companies just put customer service on the back burner in order to meet their bottom line, Sears still really cares and makes their customers feel important. Thanks for taking care of us this Christmas! http://www.youtube.com/v/Z_eZc-kh40c&feature=kp
Garage door problems don’t have to mean the end of the world. Garage door repair is typically a one-day process and can be done for only a few hundred dollars. Common garage door repair requests include fixing slow or erratic garage doors, addressing strange sounds coming from the garage door or motor, fixing cosmetic damage such as dents or scrapes, repairing broken doors that are stuck open or closed, and troubleshooting inoperable doors.

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We arrived at a rental property and tried to open garage door to get our vehicle in so we could unload luggage, etc. Could not open from outside. Went into house and, from inside garage, tried automatic opener but this did not work. So in trying to open the door manually, I reached up and pulled on the red cord attached to a lever. What I could not see, and was not expecting, is that the rope was frayed through almost completely. The rope broke when I applied some weight to it, sending me backwards onto the floor of the garage.
At Custom Door and Gate, we’ve been installing and repairing garage doors since 1989. We know the ins-and-outs of residential garage door repair, and we can help you diagnose your garage door issues if you’re uncertain what the problem is. We handle everything from automatic garage door repair to garage door replacement. We provide repairs and service to customers in the North Carolina area. Call us today to answer your garage door questions or to schedule a repair with our skilled garage door technicians.

Replacement spring procedure took me exactly 1 hours including preparation and clean-up for double aluminum garage door. Watch the DIY video on Youtube, save $$, be careful with winding the torsion springs. Rule of thumb: 7' height door garage= 7' x 4 (each 1/4 turn) + 1 = 29 turns (1/4 turn), 8' height door garage = 8' x 4 + 1 = 33 turns (1/4 turn), and so on.... https://m.youtube.com/watch?v=Z_eZc-kh40c&feature=youtube_gdata
2.1 Two important assumptions will help you execute this replacement safely. First, assume that the springs are going to break as you unwind or wind them. To avoid injury, clutch the bars firmly on the ends furthest away from the cones and stand securely on a sturdy ladder, not on chairs or cans turned upside down. Keep clothes and body parts away from the springs. Wear safety glasses.
Because garage doors are large, heavy, and mildly complicated, most people who buy them take advantage of these services. But, if you’re pretty adept at DIY tasks, you can save some money and enjoy the satisfaction of doing the job of installing a sectional garage door yourself. (Sectional garage doors travel up and down on rollers that ride along tracks at each side of the garage doorway.)

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The springs are an essential component to your garage door in that they enable the door to be lifted or lowered easily, despite its weight. If either of the springs are broken, then the door will become stuck. There are two types of garage door springs – torsion springs and extension springs. Torsion springs are located near the top of the door, whereas extension springs are located on each side of the door. If your garage door uses torsion springs, check for a gap between the springs to identify whether they are broken. If you have extension springs, look to see if a piece of the springs are hanging from the side.

Most garage doors from the past 15-20 years have a photo eye which detects if a person or object is blocking the door from lowering all the way. The photo eye will be about 4-6 inches off of the ground for most doors, with an eye that is about the size of a pea. It shoots a laser across the length of the garage that, if interrupted, will cut off the signal used to lower and raise the door.
While you can certainly redo any security features on your garage door, it is often wise to replace the entire door if in fact that is the way a burglar gained access to your house. A new security code may seem like enough, but you don’t know how the thief figured out the old code in the first place. If the motor was disengaged, the issue might be a design flaw in the door itself. The best way to ensure that the thief doesn’t return or another thief doesn’t take advantage of the same unknown security weakness is to install a new door. Again, doing so with give you access to the kinds of robust security features that are being installed and implemented in the newest garage doors on the market.
11.2b If the springs you installed are too strong, and if you wind the springs the correct number of turns, the door will not stay down nor half way. The garage door will be hard to close. DO NOT REMOVE MORE THAN HALF A TURN OF SPRING TENSION TO CORRECT THE PROBLEM. Here's why. If you remove 3/4 of a turn to get the door to stay closed, and then if you open the door, it will get heavier as you open the door, and once open, the cables will come off the drums. This could create as much as a day's extra work. It could also cause door damage and/or result in serious injury. Do not use the door! Get different springs!

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Finally, we also carry any and every residential garage door product that you need to have a state-of-the-art, secure and safe garage door. We are proud certified dealers of Clopay doors, the most durable and versatile doors on the market. With over fifty years of garage door manufacturing experience, you can trust Clopay quality, just as you can trust our team to install these highest-quality doors.
With garage door installation costs, these numbers also include the actual purchase of the new door and other hardware, including the tracks, adhesives, connectors and fasteners. Keep in mind that if these numbers seem extreme, garage door replacement and upgrades can yield, on average, one of the highest returns on investments for homeowners — with an expected 85 percent.
After original dissatisfaction, the management and technician teams went above and beyond to correct the issue. I never expect perfection, but after voicing my concern, the team came together and made me a 100% happy customer. I would definitely recommend them, as they will not leave you out in the cold. The customer service and professionalism shown by both the managers and technicians was superb. Thanks for taking great care of our family!

"That's the most common scam that's out there," says Jason Carter, customer service manager at Banko Overhead Doors in Tampa, Florida. "A lot of companies will tell customers they need seven different parts in addition to the springs, and charge them $500 to $600. We charge $225 to replace springs on a two-car garage, and that includes tax, labor and galvanized springs."

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However, if you are confident that you don’t just need new batteries, make sure to call a professional. A service person with a lot of experience will be able to look at the problem and quickly diagnose the issue, saving you precious time. Again, while you may be able to save money in the short term by taking a day off and troubleshooting the problem yourself, the amount of energy and time lost as you search out the issue will quickly surpass the cost of a professional repair. https://www.youtube.com/v/Z_eZc-kh40c&feature=kp
However, if you lose power and use the disconnect switch, you’ll need to reattach it to use your garage door motor to open and close your door again. Open the door all the way and then reattach this hook. Then try opening or closing the door again with your transmitter, and you should be all set. It will be easiest to reattach this hook when your car is not in the garage, as you’ll need to place a step ladder underneath the motor to reach it.
On one-piece doors with side springs, you open the door to relieve the spring tension, and simply swap out the springs on the opener-arm mechanism; there are no cables or pulleys to deal with, and the springs have internal safety rods. Some doors have tensioners that maintain moderate tension when the door is open all the way, and on these you'll have to loosen the tensioner in order to remove the spring.
With garage door installation costs, these numbers also include the actual purchase of the new door and other hardware, including the tracks, adhesives, connectors and fasteners. Keep in mind that if these numbers seem extreme, garage door replacement and upgrades can yield, on average, one of the highest returns on investments for homeowners — with an expected 85 percent.
I went on Garage Door Nation website to look at the conversion chart from 1 to 2 torsion springs. For my 1 spring, size 2"/0.250ID/30.5" length, they recommended 2 of 2"/0.207ID/24" length. I got this kit from Amazon for $64 with $11 overnight shipping even though I could get free shipping through Prime over the weekend, but I couldn't wait for 3 more painful days. Installed it followed YouTube video. Worked better than my old one, a lot quieter. Check the video if you want to install one yourself. Professional installation costs hundreds of $$$:
You may enter your information on this website, visit an in store associate or call our garage door repair team at the number at the top of this page. Within 24 hours you will receive a call from a local service provider to discuss your requested service. Afterwards, you will schedule a date and time for the service provider to come to your property.
8.5 Inspect the bearing. Lube it with motor oil, spray lithium, or spray lubriplate grease. Do not use WD-40. If the shaft is worn and the bearing is seized and you can't free it, replace the bearing. Or, if you have bearings labeled "ADH" we recommend replacing them. I find very few other bearings that need to be replaced. However, if you do need to replace the bearing and you do not have a new one, you can replace it at a later date. You'll find a quick way to do this at our End Bearing Plate Replacement instruction page.
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Install the center bearing and the right spring, then secure the cones. Slide the torsion bar to the left then add the center bearing. Slide the right spring onto the bar and press the bearing into the stationary cone. Connect both of the stationary cones to the center bracket with the nuts and bolts you removed previously. Remove the locking pliers or clamp from the center bracket.[10]

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Everyone wants to save money. Unfortunately, there are some areas you just can’t skimp on. This includes garage door springs. As much as it might be tempting to by smaller or cheaper springs, or maybe to buy one spring where two are needed, these attempts to save money will only end up costing more money in the end. When you buy the proper springs, they’ll last for years. When you cut corners to save money, the springs will wear out faster, meaning they’ll need to be replaced much sooner.
Doors with extension springs have two sets of pulleys (which are sometimes called _sheaves_): one at the end of each spring and one at the top of the vertical door track. They also have two cables on each side. One cable attaches to the bottom of the door, runs up and over the pulley above the door and around the spring pulley and then attaches to the door track bracket. The other cables are safety cables that run through the middle of the springs and are fixed to a track bracket at both ends. These cables restrain the springs if they break under tension. All extension springs must have safety cables.

If your garage door isn’t operating properly, the torsion springs are likely to blame. If you’re concerned about tackling this project on your own, consider hiring out the job to a professional. Otherwise, replace both the left and right springs at the same time to save yourself from having to do the job twice. Remove the old springs and measure them while they’re relaxed. Only then will you be able to order replacement parts and install the new springs. Replacing your own garage door springs takes only a little time and effort and can save you hundreds of dollars.
4. It is also important to note that extension springs sometimes do not break but rather ‘stretch out’. This is easy to spot as the space between coils when the door is closed is normally consistent. When the spring fails without breaking the space between the coils will become very inconsistent. This condition is quite visible and if it exists the springs should be replaced (Know when to call quits with your garage door). 

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Nearly every garage door comes with a warranty of some kind. Many companies claim they have a lifetime warranty but don't cover everything. Garage doors have many parts: rollers, cables, springs, door panels, etc. Find out what parts the warranty covers. When you read the fine print, you may find that the warranty does not cover warping, splitting, cracking, denting, or rusting and then limits parts to one year. When shopping you want to make sure you are comparing apples to apples.

Over time, our reputation has provided us with wonderful opportunities, such as supplying the rolling doors for Paul Brown Stadium while also serving as the service provider for Great American Ballpark. We are proud to be known in this city that we love. And as true Cincinnati fans, we are honored to play a small part helping the teams we root for!
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