Garage door and their openers require basic maintenance. If an emergency occurs, you need to know that your door will open and close. Especially if you have children at home, check the sensors once a month to prevent potential injury. The force setting test lets you know that the door will stop if a child or object is in the way. The photo eye sensors will detect if a child or object is moving under the door and prevent the door from closing. In addition, a complete visual inspection of the system will help to show if something looks out of place or there is obvious damage. Lubricate your springs semi-annually. Investing a few minutes to keep your garage door in tip-top shape may prevent it from getting stuck halfway open or closed.
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Step 2: Check the tracks with a level to make sure they're properly aligned. Horizontal tracks should slant slightly down toward the back of the garage; with roll-up doors, the vertical sections of track should be exactly plumb. Both tracks must be at the same height on the garage walls. If the tracks are not properly aligned, loosen but do not remove the screws or bolts that hold the mounting brackets, and tap the tracks carefully into position. Recheck the tracks with the level to make sure they're in the right position; then tighten the screws or bolts at the mounting brackets.

Garage doors are able to move due to a counterbalance system that usually consists of a torsion spring. We often find incorrect springs have been installed which result in an unsafe door that you may not be able to open manually when needed. The balance of your garage door should be tested annually to reduce wear on your garage door opener and ensure it can be opened if an emergency situation arises. Because of the dangers involved with torsion springs, garage door spring repair and installation should only be done by experienced professionals like our Medics.
Insulation, which increases energy efficiency and can help to lower utility bills, is crucial when a garage door is attached to the home. In this case, doors with high R-values are preferred. This means it has insulation that can keep the heat in. The higher the R-value, the better insulated your garage will be against outside noise and cold and hot air.

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If the door closes but then immediately pops open again, you'll need to check the limit settings, which help the mechanism determine how far to move the door in order to close it properly. If the settings are off, the door will hit the ground before the opener believes it should. It will assume that it has hit an obstacle and will automatically backtrack to avoid damage. Check the owner's manual or the buttons on the motor to adjust the limit settings. It may take some trial and error to get the setting just right.
Remember, a garage door is usually made of metal and pushed along a metal track. That means that lubrication is essential, especially in winter. Keep in mind that lubrication can harden and get gunky as temperatures fall, so make sure that the lubrication on your tracks is rated for the lowest temperature that you’re likely to experience in your part of the world.

Insulation, which increases energy efficiency and can help to lower utility bills, is crucial when a garage door is attached to the home. In this case, doors with high R-values are preferred. This means it has insulation that can keep the heat in. The higher the R-value, the better insulated your garage will be against outside noise and cold and hot air.
Over time, our reputation has provided us with wonderful opportunities, such as supplying the rolling doors for Paul Brown Stadium while also serving as the service provider for Great American Ballpark. We are proud to be known in this city that we love. And as true Cincinnati fans, we are honored to play a small part helping the teams we root for!
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Using your drill, add tension to the torsion spring. This system uses a single spring for a double door, but many manufacturers use two springs for a double door. The painted line on the spring acts as a gauge for the number of turns you put on the spring. To keep the bar from turning while you’re adding tension, attach a locking pliers to the bar on both ends of the spring. Apply lubricant for garage doors to the spring. 

Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait.


When one or both springs break, gravity takes over and you feel the full weight of the door when lifting or lowering it.  It may be possible to pull the door up by hand, although doing so will likely be very difficult. In most cases, two or more people are needed to raise the door high enough for you to drive your car out of the garage. While single garage doors can typically be lifted, double doors are nearly impossible to manipulate due to their excessive weight. http://www.youtube.com/watch?feature=youtu.be&v=Z_eZc-kh40c
Just like on a bike sprocket, your cables can sometimes become disengaged. Oftentimes, when a torsion spring breaks, the garage door cable will snap as a result. Sometimes, the cable will cause damage to a vehicle or wall, and if a person happens to be in the way of the cable it can cause serious harm. If you cables have snapped, you should call a professional to help you. See the video above.

Repair Sagging Garage Doors – As doors and homes age, they can shift and move and sometimes this results in a garage door that needs to be realigned or reinforced. We will send a technician to your home to adjust the doors and to inspect the entire opening to make sure the door isn’t damaged. Once we understand the problem, we will fix the needed parts and make any adjustments to the door.


As mentioned in issue #2, garage doors are designed with a reversing mechanism that prevents them from crushing objects in their path. If you find that your garage door closes part way and then goes back up, this can be triggered by objects on the ground blocking their path such as garbage cans or toys. It could also be caused by a buildup of debris on the tracks that prevents the rollers from moving forward. This could include small items like rocks, gum or mud buildup. If the door hits even a small object on the track, it will go back up to avoid crushing whatever is underneath it.

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Grab a tape measure and press the hook between two spring coils and note the length of 20 coils. Then measure 40 coils. Convert the measurements to a decimal (4-1/2 in. to 4.5 in., or 4-1/8 to 4.125, for example). Divide the two measurements by 20 and 40 to obtain the spring's wire diameter. Here's an example: 4.50 divided by 20 = .225-in. wire diameter; 9.0 divided by 40 = .225-in. wire diameter. If the two results match, you've measured correctly.
2.3 Beware of older winding cones. These older Crawford and McKee torsion spring cones were made for 5/8" bars. Sometimes, however, the holes are too small for 5/8" bars. Whatever you do, don't use a 1/2" bar; instead, grind down a 5/8" bar to fit. I recently had a McKee spring let loose after winding because I used a 1/2" bar when my 5/8" bar wouldn't fit. Just before it let loose I was telling myself, "This is not safe." And it wasn't. The only safe way to replace these older springs is to make a winding bar for each hole of each cone. http://www.youtube.com/embed/Z_eZc-kh40c
The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.
My wife and I began having our custom home built in the fall of 2002. We were able to subcontract many phases of the build process & we did all the painting. A highlight of the building experience was choosing precast concrete basement walls (produced in a controlled environment) and installed with great results by one of the TOH partners (Superior Walls). We got that idea based on watching a TOH episode on PBS a few years prior. It was quite the sight for our neighbors and us as the oversize flat bed truck arrived with an overhead crane and began the process of wall installation. It was kind of scary as the the wall sections were put in place. But without the TOH episode and the TOH seal of approval giving us confidence for the precast walls we would have chosen having the concrete walls poured on site. We have uncertain weather conditions here in Western NY during the late fall season. Who knows how pouring the walls on site would have gone. Thank you TOH for the precast wall episodes.

Clearly there is a lot going on with your garage door and it takes trained and qualified experts to properly install, maintain, repair, and replace them. The experts and On Track Garage Door Services have the tools, skills, training to get your garage door fixed the first time. In addition we can help you fix your garage door affordably and offer many options from your basic garage door to custom wood styles. To find out how much your garage door repair will cost in Phoenix, Scottsdale, Mesa, Chandler or anywhere else, give us a call at 480-641-2301 or use our Contact Page.
If the door opens this way, then there’s probably something wrong with the garage door opener. It’s a good idea to make sure the opener is plugged into its nearby power outlet. Also, make sure the circuit breaker for the garage door opener hasn’t flipped to the “OFF” position. If it has, then there may be an electrical issue that your garage door specialist should check out.
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