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We couldn't have been happier with the technician. He was prompt, efficient, didn't complain about moving items to do the installation, cleaned up after himself, was polite and thorough. He seemed very sure of exactly what to do next. As a favor, he took a couple of minutes to remove a light globe to replace a bulb since he had the ladder in the garage because we can't get to it. We were very impressed with him. We would definitely request him again.
When it comes to garage doors, functionality and safety are equally important in the eyes of Sears Garage Door technicians. Our associates know the importance of garage door safety and the hazards that a faulty garage door can pose for your family. To confirm that your garage door and opener operate safely, our technicians perform a 20-point safety check during maintenance calls and repair jobs. This safety check verifies that any repair work performed has been done correctly and that there are no lingering safety problems with your door and mechanisms. If our technician discovers any safety concerns, he’ll advise you on the best way to proceed with correcting the problem.
Your decision on whether to try and replace a broken spring may depend on what type of springs you have. Garage door springs come in two main types: extension and torsion. Identifying which type you have is easy. If your door system has a long, skinny spring running parallel to each horizontal door track, then you have extension springs. If your door has one or more beefy springs on a metal rod parallel to, and directly above, the door opening, then you have torsion springs. Both of these springs are found on standard sectional garage doors. If you happen to have an old one-piece, swing-up door with vertical springs at both sides, you also have a variety of extension springs, sometimes called side springs.
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1. Garage door springs do almost all of the work of lifting your door regardless of the door being manually or automatically operated. The spring makes it possible for anyone to lift a product that might weigh one hundred pounds on the low end and many hundreds of pounds on the high end. Not only can anyone lift it – most can do it with one hand! In other words, the garage door spring does a lot of work.

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If your garage door is equipped with extension springs (usually seen on single car garages), the cable and pulley might be hanging down when the spring break's. Extension springs use a two pulley system on each side of the door to lift the garage door up and down. When the spring break's everything goes haywire, causing the cables to become twisted or even frayed when they catch on the metal edge of the track. There is a lot of force being released when a garage door spring breaks.
Nearly every garage door comes with a warranty of some kind. Many companies claim they have a lifetime warranty but don't cover everything. Garage doors have many parts: rollers, cables, springs, door panels, etc. Find out what parts the warranty covers. When you read the fine print, you may find that the warranty does not cover warping, splitting, cracking, denting, or rusting and then limits parts to one year. When shopping you want to make sure you are comparing apples to apples.
Snap a locking pliers onto the torsion tube to lock it into place while you tighten the drums. Rotate the drum to wind the cable into the winding grooves. Pull the cable as tight as possible before tightening the setscrews. Leave the locking pliers in place and repeat the tightening procedure on the other side. You want equal tension on both sides. Otherwise, the door will open unevenly.
Repair Sagging Garage Doors – As doors and homes age, they can shift and move and sometimes this results in a garage door that needs to be realigned or reinforced. We will send a technician to your home to adjust the doors and to inspect the entire opening to make sure the door isn’t damaged. Once we understand the problem, we will fix the needed parts and make any adjustments to the door.

They were quick, friendly, and highly professional. Little things like making me enter security code from the other side of the closed garage door revealed their attention to security They had to run to Home Depot to get a small block of wood to fix an existing problem with the door — They didn’t charge me extra. Quite unexpected & appreciated. 10 out of 10


When one or both springs break, gravity takes over and you feel the full weight of the door when lifting or lowering it.  It may be possible to pull the door up by hand, although doing so will likely be very difficult. In most cases, two or more people are needed to raise the door high enough for you to drive your car out of the garage. While single garage doors can typically be lifted, double doors are nearly impossible to manipulate due to their excessive weight. http://www.youtube.com/watch?feature=youtu.be&v=Z_eZc-kh40c
Garage doors are able to move due to a counterbalance system that usually consists of a torsion spring. We often find incorrect springs have been installed which result in an unsafe door that you may not be able to open manually when needed. The balance of your garage door should be tested annually to reduce wear on your garage door opener and ensure it can be opened if an emergency situation arises. Because of the dangers involved with torsion springs, garage door spring repair and installation should only be done by experienced professionals like our Medics.
I told several people that I planned on installing a garage door torsion spring after mine broke. ALL of them told me that it was too dangerous and a few feared for my life! Honestly it was one of the simplest home repairs I have ever done. That is thanks in large part to your very helpful installation video. Your videos on measuring springs etc. were also very helpful. All of the necessary details are there.

So your garage door is acting up, but you aren’t sure what the problem is. Maybe the door spring is one possible culprit, but you’re not sure if that’s actually the problem or if it’s something else. In this quick list, we’ll go through the most common broken garage door spring symptoms. If your garage door is exhibiting one or a few of these symptoms, there’s a good chance it’s broken and needs replacing.
While many sites may encourage you to save on garage door replacement costs by installing the door yourself, this is severely discouraged due to safety concerns and the installation techniques and tools required to properly and efficiently replace a garage door. When installing a new garage door, the range of prices also includes the labor performed by the professional garage door technician. These costs can include:
When cleaning the photo eye, you should take care not to scratch or damage the eye since it’s made of glass, similar to that of a camera lens. The photo eye itself is pretty small, only a few centimeters in diameter, but it can get dirty rather easily. To clean it, you’ll need a soft cloth and a mild, streak-free cleaner. Gently wipe away any dirt or residue that has built up on the eye and be careful not to oversaturate as excessive wetness can cause dirt to stick to the eye more quickly. https://youtube.com/e/Z_eZc-kh40c

Warning! If the door is partially open and crooked, don’t touch it. Period. It’s a sign your door is off balance, and it’s usually caused by a problematic cable. It’s likely the door is still under tension from the spring, and one false move could send a 150-pound door crashing down, causing damage or injury, says Vincent Johnson, owner of Garage Door Doctor of Cypress, Texas. https://www.youtube.com/v/Z_eZc-kh40c&feature=youtube_gdata
Finally, one of the most important garage door innovations over the years in increased child safety features. Sensors can detect when a child or pet is crossing the threshold while the door is closing, prompting it to stop immediately. Furthermore, doors can also sense when something is being pressed by the door, causing it to stop before inflicting a brutal crushing injury.

The Leading (scam) in the industry is the "LIFETIME WARRANTY". It sounds great when presented and seems fair and maybe even a good idea even though the initial cost seems pretty high (on average 450 - 700 dollars) what is not mentioned is the annual required cost (known as the required or annual door maintenance) to keep the warranty valid which if a standard 15,000 cycle spring/s is used should average Ten years, this annual service is usually 90 - 120 dollars. That would be another "900 - 1200" dollars invested in Ten years, that and the initial cost and you could buy two or more "complete new" doors in that time.
Once you’ve decided it’s time to replace your garage door — whether the result of malfunctions or just seeking to modernize your home’s exteriors — you may be wondering how much a garage door replacement costs. While these numbers are often determined by several factors, including the materials and labor involved, on average, a garage door replacement can cost just over $1,000 but could range from about $300 to over $2,000. https://www.youtube.com/v/Z_eZc-kh40c?version=3

With Sears Garage Doors you can feel confident that you are getting the very best for your home and your family. All of our technicians are background checked, professional, and committed to complete customer satisfaction. The "best" is standard for all new Sears Garage Doors, Sears Garage Door Openers and Sears Garage Door Repairs. We offer some of the best warranties available in the industry, the best design advisors, the best technicians, and the best products. We may be a little biased, but we also believe we have the best customers. Go ahead, choose to be part of the best.

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6.4 Test the fit of the bar in the cone before loosening a set screw. Insert one end of your winding bar into one of the holes of the winding cone. Pull down on the bar slightly to make sure the set screws are tight. Position your ruler between the bar and the garage door. Move the bottom of the bar from side to side and measure the play. It should be less than an inch and a half. If it is over 2" either get someone else to change your springs or have someone make some bars that will properly fit the cones. https://www.youtube.com/watch?v=Z_eZc-kh40c&feature=youtube_gdata
Because garage doors are large, heavy, and mildly complicated, most people who buy them take advantage of these services. But, if you’re pretty adept at DIY tasks, you can save some money and enjoy the satisfaction of doing the job of installing a sectional garage door yourself. (Sectional garage doors travel up and down on rollers that ride along tracks at each side of the garage doorway.)

You may enter your information on this website, visit an in store associate or call our garage door repair team at the number at the top of this page. Within 24 hours you will receive a call from a local service provider to discuss your requested service. Afterwards, you will schedule a date and time for the service provider to come to your property.

With garage door installation costs, these numbers also include the actual purchase of the new door and other hardware, including the tracks, adhesives, connectors and fasteners. Keep in mind that if these numbers seem extreme, garage door replacement and upgrades can yield, on average, one of the highest returns on investments for homeowners — with an expected 85 percent.
Warning! If the door is partially open and crooked, don’t touch it. Period. It’s a sign your door is off balance, and it’s usually caused by a problematic cable. It’s likely the door is still under tension from the spring, and one false move could send a 150-pound door crashing down, causing damage or injury, says Vincent Johnson, owner of Garage Door Doctor of Cypress, Texas.

Homeowners have long been warned that torsion springs are extremely dangerous to work with and that replacing them must be left to a professional. But these claims are somewhat exaggerated. If you understand how they work, and you pay attention to what you're doing, you can replace them safely and surprisingly easily. Granted, they're a little spooky to work with at first (partly due to their reputation), but this is a good thing—you really don't want to forget that they're under tension. Thinking about every step — before you take it — is the key to staying safe.
My garage door torsion spring broke so I decided to replace it myself. Shipping was next day. I got the torsion spring rod at a local hardware store. Easy to install once I figure out how to lock down the rod from moving and loosening the door cable on the side. Instructions tells you how to do it. Great replacement spring and save $$$ doing it myself. http://www.youtube.com/v/Z_eZc-kh40c?version=3
While a sudden issue is usually easily repaired, a consistent issue that has gone unaddressed for months or years will likely require a total replacement. The problem is that garage doors have a number of heavy, powerful moving parts. If the door is working as it is designed, it can open and close hundreds and hundreds of times without issues. However, if there is even a small issue in the lifting mechanism that repeatedly influences the movement of the door, you will soon find that the damage caused over those hundreds of lifts can’t be fixed.

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Slide the left spring onto the tube and add the cable drum. When your new springs arrive, put the new left spring (the 1 with the end facing up and to the left) on the torsion tube, making sure that the stationary cone on the end of the spring faces the center bracket. After sliding the new spring into place, replace the cable drum and insert the torsion bar into the left bearing bracket.[9] 
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