If the door only goes up six inches and stops, or moves very slowly when using your remote, you could have a broken spring as well. Some customers will notice that the top section of their door is bent or that the door falls very quickly when lowering. Your door may be “crooked” or jerky when going up and down, and both of these signs indicate your torsion spring is in poor condition and very likely to break in the near future. Any time you hear a loud “popping” noise while operating, you should inspect your torsion spring immediately for signs of damage.


We are proud of the work we do in Northwestern North Carolina. We love this community and we love serving it. So whether you think you need a small repair or a major overhaul, we want to be the team that helps you increase the value of your home while making it a safer place to live for you and your family. Our professional and friendly sales team are eager to connect with you, so contact us today and find out just how we can ease your concerns and make transform your garage!

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Almost every garage door opener wall control unit has a lock button. The lock button is sometimes referred to as the “vacation button” because it’s usually the only time that it is used. By pressing the lock button, you lock out all garage door opener remotes. The purpose in doing so is to ensure that nobody gets a hand on one of your remotes – such as the one left in your car – and using it to break in while you are away from home for an extended period of time.
Although there are several tutorials detailing how to work with garage door springs, repairing or replacing garage door springs is a dangerous job best left to the professionals. The springs are under a significant amount of pressure, and a single mistake while working on the springs can cause serious injury or damage to people and property. Many homeowners also find that some stores refuse to sell garage door parts to amateurs, which makes it difficult to purchase the necessary parts for the repair or replacement job. Anyone who decides to attempt this work needs to spend time carefully learning each step of the process, purchase the necessary tools and take precautions to improve safety.
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Locating a contractor - there are many professional overhead garage door companies. It is always advisable to contact at least three different agencies and request a bid or quote for the work. Be sure that each quote includes the costs for a few different types of doors, any installation fees, and the cost of wiring the electronic openers. Standard prices range from:


Over time, our reputation has provided us with wonderful opportunities, such as supplying the rolling doors for Paul Brown Stadium while also serving as the service provider for Great American Ballpark. We are proud to be known in this city that we love. And as true Cincinnati fans, we are honored to play a small part helping the teams we root for!
Install the vertical roller tracks first by wrapping the curved lip around the rollers. The top of these tracks should be approximately 8 in. below the top of the top section. Wait to install the upper tracks until this step is complete. Check the level of the top section to make sure the tops of the vertical roller tracks are level with each other. The bottom of the roller tracks should be at least 1/8 in. off the concrete floor. After leveling and mounting these tracks, install the upper roller (horizontal) tracks.
Electric Garage Door Openers – Service and repair of the electric garage door opener itself, including the lift mechanism that pulls the door up and guides it down. This is typically not part of the garage door itself and is serviced and repaired on its own interval. Typical service includes inspection, repair, adjustment, and lubrication if needed. Also, we typically inspect the mounting of the unit as well as its attachment to the door itself.

Finally, we also carry any and every residential garage door product that you need to have a state-of-the-art, secure and safe garage door. We are proud certified dealers of Clopay doors, the most durable and versatile doors on the market. With over fifty years of garage door manufacturing experience, you can trust Clopay quality, just as you can trust our team to install these highest-quality doors.

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While it would be wonderful if door springs lasted forever, the reality is that the simple act of opening and shutting the door multiple times every day isn’t easy. It’s hard on the springs, even though they’re built to do it. Most springs will last for a while, but they won’t last forever. The regular wear and tear of endlessly opening and shutting the door breaks them down and eventually, they’ll need to be replaced.

If you are not sure if your door had the correct springs, we recommend that you weigh your door using an analog scale. From my own field experience I would estimate that at least 10% of the doors have the incorrect springs on them. In addition to this, most manufacturers spring their doors using a 20 pound window. We like to improve the garage door balance.


Nothing can be more frustrating than trying to open or close your garage door, but have it get stuck halfway. The most common reason this happens is due to a broken torsion spring, a part that is responsible for providing balance. It is a common problem that has many people saying “My garage door has a broken spring or is stuck, what do I do next”? If you are in this same boat, you’ll find the information below very useful.
Step 2: Check the tracks with a level to make sure they're properly aligned. Horizontal tracks should slant slightly down toward the back of the garage; with roll-up doors, the vertical sections of track should be exactly plumb. Both tracks must be at the same height on the garage walls. If the tracks are not properly aligned, loosen but do not remove the screws or bolts that hold the mounting brackets, and tap the tracks carefully into position. Recheck the tracks with the level to make sure they're in the right position; then tighten the screws or bolts at the mounting brackets.

We have had many concerns with our garage opener unit both safety issue and sleepless nights. At this time we are pleased that so far the unit is operating as it should.Hopefully we hope the issue of the unit opening by it self at early morning hours is solved. And if this is so, we want to Thank all involve in bring a satisfactory solution to this nightmare.


My garage door has been acting up. Not wanting to work sometimes. I noticed the blue light flashing on the opener when I push the remote button. Today it will not open. That is the only way in, so I can't go in the garage from inside the house. I can't pull the cord to release the belt drive. How do I open it now? I never did run wires to the manual button into the house. I have to use the opener. Only have one I can find now. It is not working. I need in there now.
Step 2: Check the tracks with a level to make sure they're properly aligned. Horizontal tracks should slant slightly down toward the back of the garage; with roll-up doors, the vertical sections of track should be exactly plumb. Both tracks must be at the same height on the garage walls. If the tracks are not properly aligned, loosen but do not remove the screws or bolts that hold the mounting brackets, and tap the tracks carefully into position. Recheck the tracks with the level to make sure they're in the right position; then tighten the screws or bolts at the mounting brackets.
3. On an extension, or stretch type spring there is little you can do to extend the service life. On a torsion spring (the type that is wound on a bar rather than stretching out) you can help ensure a full cycle life by lightly lubricating the coils of the spring to reduce friction. If your garage door sees a lot of use and spring failure is an ongoing concern it can be addressed by selecting extended cycle springs. Discuss this upgrade when calling in for spring service, your service advisor will assist in making the correct choice for your needs.

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1. What Is the Issue? _________________________________________________ 2. Have they ever used our service? 3. Are they the homeowner? _________________________________________________ 4. What Date/Time Slot Did They Commit To? 5. Sometimes our technicians Can Run Ahead of Schedule or Behind/Open Availability Outside of Window? 6. IF Customer Was Unable to Commit to Full Time Block, Who Authorized and What Are There Restrictions [This requires approval]. ____________________________________ 7. Is this an overhead garage door or a barrel roll up door? 8. Are you calling about a new work order or existing work order? 9. Is this related to a home warranty claim or insurance claim? 10. Do you live in a gated community?
Garage door springs offset the weight of a garage door and allow the door to be opened and closed easily, either by hand or by an automatic garage door opener. The high-tension steel in the springs has a limited lifespan, and over time, the springs lose their effectiveness. Garage door springs come in levels of quality—they may be described as "10,000-use" or "20,000-use" springs, for example. This may sound like a very large number, but when you consider that a garage door might be opened four or five times a day, every day, every year, it becomes clear that there is a limited lifespan for these critical garage door parts.
Order replacement springs. Many manufacturers and distributors only provide torsion springs to professionals, and won’t sell them directly to the customer. Luckily, they are available on the Internet, so search online to find replacement springs. Make sure they match the coil size, length, and interior diameter of the springs you removed. Also, be sure to order both a “left-hand” and a “right-hand” spring as the coils are wound in different directions.[8]
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