Sears garage repair technicians are fast, with same-day, emergency repairs available in most areas. We can replace garage door broken springs, rollers, cables, hinges, sensors and weather seals. We can also adjust garage door tracks and springs to make sure your door operates smoothly. Having problems with your garage door opener? We can repair or replace that too. Check out our line of Craftsman Garage Door Openers. Craftsman is America’s #1 brand of garage door openers! 1 https://www.youtube.com/v/Z_eZc-kh40c&feature=share
4.4 Take the spring on the left and place it at the left end of the door as pictured here. Notice that the end of the wire points to the right toward the center of the door. This is a right wind torsion spring. It will go above the garage door on the left side of the spring anchor bracket. The winding cone at the other end of this spring is usually painted red.
The garage door opens and closes many times throughout the year, and something may blow inside. While it is usually something such as loose leaves or small amounts of dirt, the rails that the door travel along can collect this loose debris. Over time, the buildup of debris creates a blockage on the rails. Note where on the rails the door is stuck and clean that area. If children use the garage to leave the house, it's sometimes something as simple as a small, bouncing ball that happens to land in just the right -- or wrong -- spot.
10.5 If the spring comes loose from the cone at about 6 turns, you are probably winding the spring backward because the springs are on the wrong sides. Switch the springs. Otherwise, after winding the torsion springs, you will need to stretch the springs and secure the winding cone. First, mark the shaft 1/4" beyond the winding cone with tape or with a file. We stretch the springs because the shaft floats horizontally between the flexible end bearing plates as the garage door operates. Although this may be as little as 1/4" the binding of the coils as the door closes often keeps the door from closing completely, especially when the springs and bearings are dry and need lubrication.
Our garage door broke 3 days before Christmas, trapping my car inside. We contacted our home warranty, and within 24 hours, Sears called with an appointment time for the next day! I was so impressed! I thought, for sure, with the holidays, we would have to wait. When the technician showed up, he was so friendly. Unfortunately, the repair was not covered under our warranty, but he was able to help us get a good deal on a new spring and still make the repairs that day before he left. He also gave us great advice on how to keep the spring lubricated so it would not break again. I felt like he really went above and beyond to provide great service. Since moving into this new house in August, we have used Sears for several things now, and have been very pleased with the service. It's nice to see that in an age when so many companies just put customer service on the back burner in order to meet their bottom line, Sears still really cares and makes their customers feel important. Thanks for taking care of us this Christmas!

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Most homeowners never know they have a broken garage door spring until they try to leave their home. You go in the garage to open the door, push the wall button, and the door only goes up 6”. The reason for this is the garage door opener force or sensitivity has activated, causing the opener to stop pulling the door up. This is a safety feature built into most garage door openers. It is actually a good thing when the open force activates to prevent any damage to your garage door or opener.
I called A1 Garage Door Service at 10:45am when I discovered my garage door was not working. I was given an arrival window of 12-2pm, and Technician Daniel arrived to my home at noon! That was amazing, and is not typical customer service today! Daniel was very knowledgeable and personable. I enjoyed talking with him, and appreciated how he worked with me. I never felt like Daniel was trying to rip me off. He explained all of my options very clearly. I will not hesitate to call A1 Garage Service for any future needs.
Step 1: Check the metal tracks inside the garage. Look at the mounting brackets that hold the tracks to the walls. If they're loose, tighten the bolts or screws at the brackets. Working inside the garage with the garage door closed, examine the tracks for dents, crimps, or flat spots. If there are any damaged spots, pound them out with a rubber mallet, or with a hammer and a block of scrap wood. If the tracks are badly damaged, they should be replaced.
The two main garage door operating mechanisms are sectional roll-ups or tilt-ups. Garage door repair services can fix single-car, double-car or RV-height doors. Your garage door may be made of wood, steel, aluminum, masonite, vinyl, fiberglass or another material. The type of garage door repair you need really depends on the type of garage door you have and the issue at hand. Garage door repair pros often charge a flat service call fee to diagnose the problem and provide an estimate. For customers who choose to have the repair done, the service call fee may be applied to the first hour of labor (including time to make the diagnosis). If your garage door is under warranty, the repair may be free of charge.
Whenever a spring breaks, the door will not go up. Attempting to lift a door with a broken spring can be extremely dangerous. Attempting to replace the springs yourself is even more dangerous. You should never attempt to fix a broken spring yourself – only experienced, trained professionals should ever touch torsion springs. Also replacing a spring requires expertise to know exactly which spring to replace it with. The correct springs are determined based off the weight of the door. There are hundreds of combinations of springs but only one is correct for your door. It is important to have the correct springs to prevent an array of problems in the future. With the wrong springs, your opener will break much quicker and your door is more likely to come off tracks. It is alarming how many installers use the wrong size springs. Knowing which springs to use can only be determined by experience.
From a big-box store, basic garage door cables can run between $8 and $20, depending on the product. Your pro may charge you a different cost if they provide the cables. Your cables may not need to be replaced if they have simply come off the track, but broken cables will need to be completely removed and replaced. In either instance, the pros will need to secure or take down the door; unwind the springs; reset or replace the rollers, cables, and drums; and then wind the springs once more. For example, a pro could reset cables that have come off the track for $129.99. The average national cost for a garage door repair specialist is $80 - $110 per hour and the typical cost to replace a broken garage door cable is anywhere from $130 to $200.
Product was received in two days and was as advertised. Installing these myself saved around $150 but it took around 2-3 hours. I would imagine everyone's experience is going to be different. These springs appear to be heavier duty than the ones they replaced. I couldn't use the same slots for tension as the old ones and it was trial and error in adjusting the length of my pull cable until the door closed as it should. I need to replace the springs on my other garage door and would think that will take less than an hour based on what I learned from the first install.
Loosen the set screws while holding each spring with a winding bar. Position a sturdy ladder to the side of the springs, rather than working directly in front of them, for safety reasons. Put on eye protection and leather gloves. Push a winding bar into the bottom hole of the winding cone on the outside of 1 spring. Use a wrench to loosen the 2 set screws. Keep a firm grip on the bar as the the spring will expand powerfully as the screws are released. Repeat on the other side.[2]

Vincent was professional, informative, personable, efficient, and cleaned up his work area as he worked. I told him and now I am telling you... He my "Jordan" of garages. Give him a raise or at least a bonus. Thank you for sending him for my install. I am extremely pleased with my garage opener & with his install and information I am confident in its operation. Thank you.


Annual maintenance. Make an annual check of all nuts and bolts on rails and rollers to make sure they’re firmly tightened. Check the condition of all cables to make sure they’re not worn or frayed. Lubricate rollers and springs with a garage-door lubricant (see How to Fix a Noisy Garage Door for maintenance and problem-solving tips). The door should operate smoothly and be properly balanced. Check the balance by disconnecting the opener and lowering the door halfway- the door should hold its position. If it doesn’t, adjust the spring tension or replace the springs.

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If you have two torsion springs on your garage door, the good spring will most likely keep the cables on the drums when the other spring breaks. This makes it much easier to lift because the good spring will be pulling half the weight of the garage door. You can also use the garage door opener to help assist while someone lifts the door and acts as the broken spring. Use extreme caution when doing this to prevent damage to your garage door or injury to a person.
Determine the inside diameter of the spring and the size of the coils. Run a tape measure across the opening at one end of the spring. Carefully measure the inside diameter of the spring so you can provide the supplier with this information. Then, use a tape measure to find the length of 10 coils on the spring. Divide the length by 10 to determine the measurement of a single coil.[7] https://youtu.be/Z_eZc-kh40c
6.8 Properly tightened screws will loosen with less than a turn. Once you loosen a set screw, keep at least one bar in the cone AT ALL TIMES until the spring is fully unwound. Many cones have been over-tightened. The spring may unwind 1/4 turn and not unwind any more until one of the set screws is loosened some more. You may need to completely remove the set screws. The shaft may be distorted and the cone still may not unwind at all.
Doors with extension springs have two sets of pulleys (which are sometimes called _sheaves_): one at the end of each spring and one at the top of the vertical door track. They also have two cables on each side. One cable attaches to the bottom of the door, runs up and over the pulley above the door and around the spring pulley and then attaches to the door track bracket. The other cables are safety cables that run through the middle of the springs and are fixed to a track bracket at both ends. These cables restrain the springs if they break under tension. All extension springs must have safety cables.
Like any mechanical part, garage door springs deteriorate due to normal wear and tear. Over time, the steel that makes up the springs weakens until they eventually break. Under normal circumstances, garage door springs have a life expectancy of 10,000 cycles of opening and closing. This equates to five to seven years, but along the way, there may be signs of problems that can occur before the springs actually stop working.

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You can reschedule or cancel your service at any time. To reschedule, simply go to Your Orders, find your service order and click on the ‘Contact Provider’ button on Your Orders page. To cancel, click on the 'Cancel Order' button on Your Orders page. Payment goes to the pro from your secure Amazon account. Because you aren't charged until the actual work is completed, cancelling a job doesn't require a refund.


	7.5 Slide both springs out toward the cable drums. This is often the hardest part of the job. You may need to file away swollen shaft, set screw burs, drywall or paint. If the shaft is distorted because the garage door installer overtightened the set screws, file the shaft, insert a bar into the cone and tap the bar with a hammer until the cone passes over the enlarged portion of shaft.

When it comes to garage doors, functionality and safety are equally important in the eyes of Sears Garage Door technicians. Our associates know the importance of garage door safety and the hazards that a faulty garage door can pose for your family. To confirm that your garage door and opener operate safely, our technicians perform a 20-point safety check during maintenance calls and repair jobs. This safety check verifies that any repair work performed has been done correctly and that there are no lingering safety problems with your door and mechanisms. If our technician discovers any safety concerns, he’ll advise you on the best way to proceed with correcting the problem.


If you have a Wayne Dalton TorqueMaster system (pictured below), the springs will be inside a tube. The only way to determine if one is broken is to lift the garage door manually. If the door is heavy (roughly 60lbs for a double car door), you most likely have a broken spring inside the TorqueMaster tube. Another way to tell if you have a broken spring in your Wayne Dalton Torquemaster tube is if the door goes up and won't go back down.

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Measure the length of the relaxed spring. Unfortunately, you can’t measure the springs while they’re installed as the tension on them would provide you with the wrong measurement. Now that you’ve removed the springs, use a tape measure to find the length of the entire spring, from one end to the other. You’ll need this information in inches to order replacement springs.[6]

Often companies will show different types of springs like oil dipped, galvanized or powder coated and try to convince you that one is longer life than the other and that is why it is going to cost this much instead of that much. Galvanized and Powder coated are great for coastal areas as a rust preventative but do not change the cycle life and do not cost but a few dollars more.
Noisy garage doors cause all kinds of problems, especially for anyone who has to sleep above or next to the garage. Fortunately, most noisy garage doors can be fixed with a combination of routine maintenance and the replacement of a few parts. If the basic maintenance tips described above don't quiet a noisy garage door, it's possible that the door's hinges need to be replaced.
Garage door problems don’t have to mean the end of the world. Garage door repair is typically a one-day process and can be done for only a few hundred dollars. Common garage door repair requests include fixing slow or erratic garage doors, addressing strange sounds coming from the garage door or motor, fixing cosmetic damage such as dents or scrapes, repairing broken doors that are stuck open or closed, and troubleshooting inoperable doors.

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As a first time homeowner, Home advisors is an invaluable tool! There is a steep learning curve that comes with buying a house!!!! Being able to have access to unbiased information is great! It really helps to have a basic idea of what costs are, and all the different things that go into each project. who knew that there was so much to consider when looking to replace garage doors!!!! https://www.youtube.com/watch?feature=player_embedded&v=Z_eZc-kh40c
Garage door and their openers require basic maintenance. If an emergency occurs, you need to know that your door will open and close. Especially if you have children at home, check the sensors once a month to prevent potential injury. The force setting test lets you know that the door will stop if a child or object is in the way. The photo eye sensors will detect if a child or object is moving under the door and prevent the door from closing. In addition, a complete visual inspection of the system will help to show if something looks out of place or there is obvious damage. Lubricate your springs semi-annually. Investing a few minutes to keep your garage door in tip-top shape may prevent it from getting stuck halfway open or closed.

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They were quick, friendly, and highly professional. Little things like making me enter security code from the other side of the closed garage door revealed their attention to security They had to run to Home Depot to get a small block of wood to fix an existing problem with the door — They didn’t charge me extra. Quite unexpected & appreciated. 10 out of 10
10.5 If the spring comes loose from the cone at about 6 turns, you are probably winding the spring backward because the springs are on the wrong sides. Switch the springs. Otherwise, after winding the torsion springs, you will need to stretch the springs and secure the winding cone. First, mark the shaft 1/4" beyond the winding cone with tape or with a file. We stretch the springs because the shaft floats horizontally between the flexible end bearing plates as the garage door operates. Although this may be as little as 1/4" the binding of the coils as the door closes often keeps the door from closing completely, especially when the springs and bearings are dry and need lubrication.
4. It is also important to note that extension springs sometimes do not break but rather ‘stretch out’. This is easy to spot as the space between coils when the door is closed is normally consistent. When the spring fails without breaking the space between the coils will become very inconsistent. This condition is quite visible and if it exists the springs should be replaced (Know when to call quits with your garage door). 

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Aging garage door springs cause the door to effectively "weigh" more as the steel loses its resiliency. With new springs, a heavy garage door should take no more than about 10 pounds of force to lift into an open position. With springs nearing the end of their lifespan, the force required to lift the door can be considerably more, since a garage door may weigh 200 pounds or more.
The following procedures are based on my 30 years in the garage door industry. In spite of my high mechanical aptitude, even after 18 years in the trade I lost the end of my left index finger. A few years later I had five stitches in my right thumb, and a year later five stitches in my left thumb. In 2004 emergency room staffs dug steel out of my eye and sewed up my ring finger with eight stitches. The best I can do is help you minimize the risk of injury; that's all I can do for myself. I am not so naive as to think that I have made my last trip to the emergency room. Repairing garage doors, particularly replacing torsion springs, is dangerous work, whether you are a do-it-yourself homeowner or an experienced technician.
Does your door stop when going up? Does your look crooked? Can you see a break in the spring that runs along the side of the tracks? You might have a broken extension spring. Extension springs are generally used on smaller doors like an 8×7 or a 9×7. Extension springs are attached to the bracket that holds the horizontal track to the ceiling. The extend as the door goes down and with one broken the door cannot work properly. Typically one spring is broken and the other is not, however, we would replace both. They have both been used the same amount and springs break based off of usage.

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If the door won’t move at all because of an alignment issue, then this problem isn’t one that you should try to tackle yourself. A garage door professional will have the necessary equipment needed to safely realign and repair your garage door. Additionally, if the track misalignment is beyond repair, a professional can install a new garage door track for you. https://youtube.com/v/Z_eZc-kh40c?version=3
Like any mechanical part, garage door springs deteriorate due to normal wear and tear. Over time, the steel that makes up the springs weakens until they eventually break. Under normal circumstances, garage door springs have a life expectancy of 10,000 cycles of opening and closing. This equates to five to seven years, but along the way, there may be signs of problems that can occur before the springs actually stop working.
Almost every garage door opener wall control unit has a lock button. The lock button is sometimes referred to as the “vacation button” because it’s usually the only time that it is used. By pressing the lock button, you lock out all garage door opener remotes. The purpose in doing so is to ensure that nobody gets a hand on one of your remotes – such as the one left in your car – and using it to break in while you are away from home for an extended period of time.
6.4 Test the fit of the bar in the cone before loosening a set screw. Insert one end of your winding bar into one of the holes of the winding cone. Pull down on the bar slightly to make sure the set screws are tight. Position your ruler between the bar and the garage door. Move the bottom of the bar from side to side and measure the play. It should be less than an inch and a half. If it is over 2" either get someone else to change your springs or have someone make some bars that will properly fit the cones. https://www.youtube.com/watch?v=Z_eZc-kh40c&feature=youtube_gdata
Maybe the battery died or a spring broke, but you can't get into the garage to even see what the problem is. If the garage door is the only way in or out, or if you can't find the key to the door, you'll have to either find a way to break in or call a locksmith. As a preventative measure, it's smart to keep a spare key or install an emergency key release that would allow you to release the emergency disconnect to the operator so you can manually raise the door. https://youtube.com/e/Z_eZc-kh40c?app=desktop
The track is secured with these little brackets and they're adjustable. There's a slot that it rides in so you can unscrew it here and adjust it if you need to. And you're going to have to pay attention and look at it closely to make sure it's in the right spot, but it's not that tricky and you can do it. And usually one side is out of alignment so you can compare it to the other and then adjust it as needed. https://youtube.com/watch?feature=youtu.be&v=Z_eZc-kh40c
Thank you A1 Garage Door Service; I thought I was getting a simple tuneup/service today BUT my project turned out to be more extensive than expected. Your technicians, Robin and Brandon, were most polite and courteous, helped in identifying the issues today. Robin was patient in explaining work that would be done, pricing. answering all my questions. Turned out work today was a complete “rebuild” on the door, new everything except the door..... Robin helped sell this to me by offering 12 month free financing for which I qualified. Work was done in rapid time and the door now operates beautifully. Thank you Robin and Brandon for coming to my rescue 🙂
Does your door stop when going up? Does your look crooked? Can you see a break in the spring that runs along the side of the tracks? You might have a broken extension spring. Extension springs are generally used on smaller doors like an 8×7 or a 9×7. Extension springs are attached to the bracket that holds the horizontal track to the ceiling. The extend as the door goes down and with one broken the door cannot work properly. Typically one spring is broken and the other is not, however, we would replace both. They have both been used the same amount and springs break based off of usage.
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"Springs get a lot of wear and tear because they handle the weight of the door," says Paul Cardone, owner of Garage Door Guru in Charlotte, North Carolina. "The type of spring you have depends on the type of door you have — the heavier the door, the more heavy duty the spring. They're full of tension and made of metal, so after so many cycles, they just snap and break."

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Determine the inside diameter of the spring and the size of the coils. Run a tape measure across the opening at one end of the spring. Carefully measure the inside diameter of the spring so you can provide the supplier with this information. Then, use a tape measure to find the length of 10 coils on the spring. Divide the length by 10 to determine the measurement of a single coil.[7] https://youtu.be/Z_eZc-kh40c
Sears Craftsman Garage Door Openers are America’s favorite. We have several options to choose from that will fit your individual needs. Sears garage door opener selections includes 1/2 horsepower, 3/4 horsepower, belt and chain drive as well as the Craftsman Smart Control garage door opener which allows you to control and monitor your garage door even when you are away from home.
We are proud of the work we do in Northwestern North Carolina. We love this community and we love serving it. So whether you think you need a small repair or a major overhaul, we want to be the team that helps you increase the value of your home while making it a safer place to live for you and your family. Our professional and friendly sales team are eager to connect with you, so contact us today and find out just how we can ease your concerns and make transform your garage!

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The technician did a wonderful job - arrived on time and completed the job in less than 2 hours. I would have given him a 5 on everything if he had returned to add the additional piece (a piece that is fixed to the door frame for better insulation) to my door on the outside on the day he said he would come back. The piece he brought was of wrong color and he said he would be back with the right color the first day after New Year's Day to put up the piece. I hope he can come back soon.
While many sites may encourage you to save on garage door replacement costs by installing the door yourself, this is severely discouraged due to safety concerns and the installation techniques and tools required to properly and efficiently replace a garage door. When installing a new garage door, the range of prices also includes the labor performed by the professional garage door technician. These costs can include:
With over 300 independently moving parts, your garage door is a deceptively complex piece of equipment. To help prevent malfunctions and break-downs, it is a good idea to occasionally perform a garage door tune-up to keep all of these parts in good working order. A regular tune-up service by a Sears professional can prevent unexpected door problems and prolong the life of your existing equipment.
Everyone wants to save money. Unfortunately, there are some areas you just can’t skimp on. This includes garage door springs. As much as it might be tempting to by smaller or cheaper springs, or maybe to buy one spring where two are needed, these attempts to save money will only end up costing more money in the end. When you buy the proper springs, they’ll last for years. When you cut corners to save money, the springs will wear out faster, meaning they’ll need to be replaced much sooner.
R-value describes the power of the insulation in your door. The higher the r-value, the stronger the insulation. Those doors will have better energy efficiency than doors that have a low r-value. Basic doors have an r-value of 0.0 with no insulation. The first step up gives you 1-3/8” insulation at a 6.5 rating. Next, a 1-3/8” thickness with Intellicore has a 12.9 r-value. The best option on the market is the 18.4 r-value, which has 2” Intellicore insulation.
A standard double garage door is 7 ft. high by 16 ft. wide. Standard single doors are 7 ft. high by 8 or 9 ft. wide. Because the doors are so large, few home centers and only some garage door stores keep many doors in stock, so expect to order one instead of buying it off the shelf. Garage doors are available in wood, fiberglass and steel. Steel doors, like ours, are light, maintenance-free, affordable, readily available, and have an insulating value as high as R-19.
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