Every thing the tech demostrated was helpful, he knew how to do his job even if his eyes were shut. Very knowledgeable, took time out to explain every detail about the install process. Very highly satisfied. A d would love to have him for future additional repairs. Would definitely recommend sears and would use you guys again thanks mr.technician for a job well done.

Your door’s torsion spring is located approximately one foot from the top section of your door when it is closed. It consists of two large coil springs, and is approximately the length of your arm. Its purpose is to balance the weight of your door so that a door weighing between 160 and 185 pounds is practically weightless to lift. As such, it makes it possible for a garage door opener to raise the door using only ten pounds of pressure.

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Luckily, your garage door is a pretty sound investment. According to Garage Wow Now, garage doors were ranked in the top three for home improvements whose costs are recouped through increased home value. Similarly, realtors regularly increased the list price of a home with a new garage door by 1 to 4 percent! That means, if you spend $2000 on a new garage door, you can increase the value of your home by almost $8000 if you have a $200,000 home. Furthermore, compared with the other two highest rated improvements — siding replacement and deck installation — a garage door replacement is far more affordable.
If you have a Wayne Dalton TorqueMaster system (pictured below), the springs will be inside a tube. The only way to determine if one is broken is to lift the garage door manually. If the door is heavy (roughly 60lbs for a double car door), you most likely have a broken spring inside the TorqueMaster tube. Another way to tell if you have a broken spring in your Wayne Dalton Torquemaster tube is if the door goes up and won't go back down. 

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Our garage door broke 3 days before Christmas, trapping my car inside. We contacted our home warranty, and within 24 hours, Sears called with an appointment time for the next day! I was so impressed! I thought, for sure, with the holidays, we would have to wait. When the technician showed up, he was so friendly. Unfortunately, the repair was not covered under our warranty, but he was able to help us get a good deal on a new spring and still make the repairs that day before he left. He also gave us great advice on how to keep the spring lubricated so it would not break again. I felt like he really went above and beyond to provide great service. Since moving into this new house in August, we have used Sears for several things now, and have been very pleased with the service. It's nice to see that in an age when so many companies just put customer service on the back burner in order to meet their bottom line, Sears still really cares and makes their customers feel important. Thanks for taking care of us this Christmas! http://www.youtube.com/v/Z_eZc-kh40c&feature=kp
10.13 Slowly pull down on the winding bar until the garage door rises 3" and the roller hits the vise grip on the track. The door will usually drop back down and raise the bar. If it doesn't, lift the end of the bar until the door closes. If the door comes up by itself when you hold the bar lightly, the springs are either over wound or they are too strong. You may need to remove 1/4 to 1/2 turns from the springs. If the door comes up on its own, you either have to many turns on the springs or you have the wrong springs. This can be very dangerous. We recommend getting professional help. Removing the winding bar could cause the garage door to knock you off the ladder.
4.4 Take the spring on the left and place it at the left end of the door as pictured here. Notice that the end of the wire points to the right toward the center of the door. This is a right wind torsion spring. It will go above the garage door on the left side of the spring anchor bracket. The winding cone at the other end of this spring is usually painted red.
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