You may enter your information on this website, visit an in store associate or call our garage door repair team at the number at the top of this page. Within 24 hours you will receive a call from a local service provider to discuss your requested service. Afterwards, you will schedule a date and time for the service provider to come to your property.
Homeowners have long been warned that torsion springs are extremely dangerous to work with and that replacing them must be left to a professional. But these claims are somewhat exaggerated. If you understand how they work, and you pay attention to what you're doing, you can replace them safely and surprisingly easily. Granted, they're a little spooky to work with at first (partly due to their reputation), but this is a good thing—you really don't want to forget that they're under tension. Thinking about every step — before you take it — is the key to staying safe.
4. It is also important to note that extension springs sometimes do not break but rather ‘stretch out’. This is easy to spot as the space between coils when the door is closed is normally consistent. When the spring fails without breaking the space between the coils will become very inconsistent. This condition is quite visible and if it exists the springs should be replaced (Know when to call quits with your garage door). 
At Custom Door and Gate, we’ve been installing and repairing garage doors since 1989. We know the ins-and-outs of residential garage door repair, and we can help you diagnose your garage door issues if you’re uncertain what the problem is. We handle everything from automatic garage door repair to garage door replacement. We provide repairs and service to customers in the North Carolina area. Call us today to answer your garage door questions or to schedule a repair with our skilled garage door technicians.
Install the center bearing and the right spring, then secure the cones. Slide the torsion bar to the left then add the center bearing. Slide the right spring onto the bar and press the bearing into the stationary cone. Connect both of the stationary cones to the center bracket with the nuts and bolts you removed previously. Remove the locking pliers or clamp from the center bracket.[10]

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Weather conditions can make rails expand or contract slightly, which requires a little extra pressure from the opener to compensate. Turning the force-adjustment screw increases or decreases the force. However, adjusting the force is not something to play around with unless you are confident you know what you’re doing. The force adjustment signals the opener to stop and reverse when objects are detected in the closing path. Too little force and just about anything will trigger it to stop, but too much force and the garage door might not respond to resistance from something or someone in the path when the door is trying to close.
If you have a garage door opener and you suspect a spring has broken, do not disconnect the opener from the door (by pulling the red emergency release handle) while the door is open. If you do, the door can come crashing down under its nearly full weight, with nothing to stop it. This is an extremely dangerous situation. It is never safe to leave the door open when a spring has broken because someone might try to close the door without realizing how heavy it is. Or, they might pull the emergency release handle on the opener.
Most garage doors from the past 15-20 years have a photo eye which detects if a person or object is blocking the door from lowering all the way. The photo eye will be about 4-6 inches off of the ground for most doors, with an eye that is about the size of a pea. It shoots a laser across the length of the garage that, if interrupted, will cut off the signal used to lower and raise the door.
Garage Door Installation – This includes the installation of a new garage door. Includes the door itself, the track, cables, springs, hinges, handles, locks and rollers.  It is the complete service and installation of a new door. We inspect all the parts, make adjustments to fit your garage opening, and service all elements during the installation process. Plus, we check to ensure all parts are in proper working order after installed.
I purchased a garage door and opener and had HD install it. It was around $3600 and when the price increased by about $800 I called right away to pay it with no delay (these are all estimates written from memory). Anyway, I I bought the garage so that the front of the house would be prettier and it is but the old garage worked fine and I don’t even have a car in it so I don’t open and close it all and it actually only gets opened 2-3 times a month when a friend who stores their car there uses it. However, soon after the garage was installed, this friend told me the garage was working intermittently. When I called HD to come look at it, they said I would have to pay around $85 to have it looked at which didn’t make sense to me since it was brand new and almost immediately not working so it was likely a problem with the product or installation. HD would not provide immediate assistance to fix the problem, they insisted other steps which were unreasonable given it was a new garage and this request added great difficulty for me. Five months later after this back and forth calling to have someone from HD to just come and fix it, I went into the Huntington Beach store, spoke with Ryan who was polite and with little to say, he said I’ll put you on the list for an appointment and they will call in 24-48 to book a day and time. I was thankful. I also expressed my concern that I would not be charged for this visit and he said no unless it wasn’t covered under warranty. Two days later the installer called and said it will cost to around $95 just to show up. They arrived later that week, charged $95 and fixed the problem with no additional fee. If the garage was being used the way most garages are used and it was out of warranty, I could understand for a fee to cone out and look at it but because it stopped working almost Immediately and all the fuss and delay to have it fixed by HD was disappointing. When you gave me a quote then raised it by 20%% I paid immediately and without hesitation but this service was not reciprocated. I may have multiple projects at multiple sites but even if that weren’t the case, I would hope you would keep up your good costumer service history otherwise, your competitors willl slowly be better. Kindly return the fee charged for this service. Read less http://www.youtube.com/v/Z_eZc-kh40c&feature=share
Repair Sagging Garage Doors – As doors and homes age, they can shift and move and sometimes this results in a garage door that needs to be realigned or reinforced. We will send a technician to your home to adjust the doors and to inspect the entire opening to make sure the door isn’t damaged. Once we understand the problem, we will fix the needed parts and make any adjustments to the door.
Safe automatic door openers. All automatic openers must now have an auto-reversing mechanism and photoelectric eyes located near the floor on both sides of the door (see photo). If the door is closing and the beam between the eyes is interrupted, the door will automatically reverse. If the eyes aren’t connected, the door won’t operate. For instructions on how to install a new garage door opener, see How to Install a Garage Door Opener.
They were quick, friendly, and highly professional. Little things like making me enter security code from the other side of the closed garage door revealed their attention to security They had to run to Home Depot to get a small block of wood to fix an existing problem with the door — They didn’t charge me extra. Quite unexpected & appreciated. 10 out of 10
My garage door torsion spring broke so I decided to replace it myself. Shipping was next day. I got the torsion spring rod at a local hardware store. Easy to install once I figure out how to lock down the rod from moving and loosening the door cable on the side. Instructions tells you how to do it. Great replacement spring and save $$$ doing it myself. http://www.youtube.com/v/Z_eZc-kh40c?version=3
If your garage door is equipped with only one torsion spring, it will be much harder to get your door open. You will need to get 2-3 people to help lift the door up because the full weight can be anywhere from 150 to 300 pounds. We don’t recommend lifting the door when the spring break's due to the danger of it falling on someone. If you absolutely must get your garage door open, raw strength is what you need. When you get the door in the up position, use vise-grips or a c-clamp on the track below the bottom roller to hold the door in the up position.
The average lifespan of torsion springs is determined by its cycle count. Garage Door Medics provides springs with an average of 25,000 cycles and we can provide custom size springs for any door. The industry standard is 10,000 cycles. When a garage door is used more frequently, the springs may not last as long. If you begin to see signs of wear, it’s time to give Garage Door Medics a call!

The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.

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If your garage door goes up and down in a jerky motion, you might have one broken spring on a two spring system. Some garage door openers are strong enough to lift a door with only one good spring. The “herky jerky” motion is especially common with garage doors equipped with extension springs. It might be something as simple as lubricating your garage door pulleys, hinges, and rollers. When in doubt or if something doesn’t feel right about your door, call a service company to have it serviced.


I really think that bill was way to much.I had I stalled new door springs with the help of a friend but tube door didn't. want to open .that's why I called sears so the man that came to my house spent about 15 minutes working all that be did was remove the new springs saying they were the wrong springs and put the old springs back on that's all he did .
On average, to have your springs replaced on your garage door will vary anywhere from $200 to as much as $400 if you were to hire a professional.  Breaking the costs down, the springs, depending on the part needed and the size, will cost about $20 to $60 each.  Add in the labor, which can be $45 to $85 per hour, depending on your location, can bring the grand total to the estimate noted.   A tilt-up door, on average, will be about 20 to 30 percent less than a roll-up door.
Determine the inside diameter of the spring and the size of the coils. Run a tape measure across the opening at one end of the spring. Carefully measure the inside diameter of the spring so you can provide the supplier with this information. Then, use a tape measure to find the length of 10 coils on the spring. Divide the length by 10 to determine the measurement of a single coil.[7]

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Given the complexity of a garage door and opener system, there are a variety of different areas something could go wrong. If your garage door shakes or is very loud during operation, the garage door closes all the way only to immediately open back up, the garage door opens slowly or closes too quickly, or the garage door opener and remote aren't working at all, you should seek help from a professional garage door repair specialist.
The track is secured with these little brackets and they're adjustable. There's a slot that it rides in so you can unscrew it here and adjust it if you need to. And you're going to have to pay attention and look at it closely to make sure it's in the right spot, but it's not that tricky and you can do it. And usually one side is out of alignment so you can compare it to the other and then adjust it as needed.

Remove the clamps and pliers from the torsion tube and track, and lift the door about 3 ft. by hand. If the door springs are properly adjusted, the door should stay in place when you let go. If the door falls when you let go, add a quarter turn to each spring. Repeat if necessary. If the door continues to open on its own, release spring tension in quarter-turn increments until the door stays in place when you let go. Then reconnect the opener.
If the engine of your garage door opener isn’t working properly, then your garage door probably won’t be working properly. If your garage door gets stuck and you hear a grinding sound coming from the garage door opener, then there’s a good chance that there is an issue with its engine. That issue is that the main drive gear probably needs to be replaced. The main drive gear is most common of the garage door opener’s components to fail. It is a plastic gear that takes some know-how to remove and replace, which is why you should strongly consider hiring a professional garage door repair service for this particular issue. http://youtube.com/v/Z_eZc-kh40c
Finally, one of the most important garage door innovations over the years in increased child safety features. Sensors can detect when a child or pet is crossing the threshold while the door is closing, prompting it to stop immediately. Furthermore, doors can also sense when something is being pressed by the door, causing it to stop before inflicting a brutal crushing injury.
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