Our branch in Scottsdale services the garage door needs of the West’s Most Western Town. Plus, we also cover Phoenix; the East Valley areas such as Chandler, Gilbert, Mesaand Tempe as well as Glendale and Peoria in the West Valley; including surrounding areas. When you call us, expect our technicians to arrive promptly and efficiently attend to your garage door needs.
Go for the look of wood with less upkeep with low-maintenance faux wood composite & steel garage doors from our Canyon Ridge® & Coachman® Collections. Our Gallery, and Classic Collection garage doors are also available with Ultra-Grain®, a wood look durable paint. If you’re looking for a more traditional look, our Classic™ Collection of steel raised panel and flush panel garage doors complement most home styles. Add one of our many decorative window options to customize the door's appearance and let natural light into your garage.
Clearly there is a lot going on with your garage door and it takes trained and qualified experts to properly install, maintain, repair, and replace them. The experts and On Track Garage Door Services have the tools, skills, training to get your garage door fixed the first time. In addition we can help you fix your garage door affordably and offer many options from your basic garage door to custom wood styles. To find out how much your garage door repair will cost in Phoenix, Scottsdale, Mesa, Chandler or anywhere else, give us a call at 480-641-2301 or use our Contact Page.
If your garage door's spring breaks, stops working properly, or snaps, you'll lose the ability to open and close your garage door. This could happen due to a variety of issues, like normal wear and tear or from extreme temperature changes in a short amount of time. Spring replacements require a quick response from a garage door provider near you. Contact The Home Depot and a local, background-checked technician will respond within 24 hours.
2.1 Two important assumptions will help you execute this replacement safely. First, assume that the springs are going to break as you unwind or wind them. To avoid injury, clutch the bars firmly on the ends furthest away from the cones and stand securely on a sturdy ladder, not on chairs or cans turned upside down. Keep clothes and body parts away from the springs. Wear safety glasses. https://youtube.com/watch?feature=player_embedded&v=Z_eZc-kh40c

Once you’ve decided it’s time to replace your garage door — whether the result of malfunctions or just seeking to modernize your home’s exteriors — you may be wondering how much a garage door replacement costs. While these numbers are often determined by several factors, including the materials and labor involved, on average, a garage door replacement can cost just over $1,000 but could range from about $300 to over $2,000. https://www.youtube.com/v/Z_eZc-kh40c?version=3

Repair Sagging Garage Doors – As doors and homes age, they can shift and move and sometimes this results in a garage door that needs to be realigned or reinforced. We will send a technician to your home to adjust the doors and to inspect the entire opening to make sure the door isn’t damaged. Once we understand the problem, we will fix the needed parts and make any adjustments to the door.

When it comes to installing garage doors and openers, The Home Depot has an unbeatable team of professionals dedicated to making sure your garage door project runs smoothly from start to finish. Your new garage door can be customized with a variety of features like unique color choices, window styles and hardware upgrades. We also offer options for your garage door opener including Smartphone control, Wi-Fi, battery back-up. The Home Depot installs garage doors and garage door openers with extended warranties that go beyond industry standards. Contact us today for a free in-home consultation.

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One of the best ways to care for your springs is to check them over for wear. You can certainly look at them for damage, but sometimes the damage isn’t something that’s visible. In these cases, try lifting the garage door up from the ground. About halfway up, let go. If the door stays, the springs are still working perfectly. If the door sags or drops at all, this could be a sign that your springs are beginning to weaken and will need replacing soon.
1. What Is the Issue? _________________________________________________ 2. Have they ever used our service? 3. Are they the homeowner? _________________________________________________ 4. What Date/Time Slot Did They Commit To? 5. Sometimes our technicians Can Run Ahead of Schedule or Behind/Open Availability Outside of Window? 6. IF Customer Was Unable to Commit to Full Time Block, Who Authorized and What Are There Restrictions [This requires approval]. ____________________________________ 7. Is this an overhead garage door or a barrel roll up door? 8. Are you calling about a new work order or existing work order? 9. Is this related to a home warranty claim or insurance claim? 10. Do you live in a gated community?
Determine the inside diameter of the spring and the size of the coils. Run a tape measure across the opening at one end of the spring. Carefully measure the inside diameter of the spring so you can provide the supplier with this information. Then, use a tape measure to find the length of 10 coils on the spring. Divide the length by 10 to determine the measurement of a single coil.[7] https://youtu.be/Z_eZc-kh40c
When a torsion spring is wound up, it grows 2” in length. This is because the spring starts to compress and the metal has to go somewhere. After the spring is wound, the winding cone is clamped down on the torsion shaft so it can turn the drums to wind the cables as the door goes up. Since the end of the spring is “set” on the shaft, a two-inch gap is left when the spring break's. This is the most definite way of determining you have a broken garage door spring.
The material and style of your door as well as the replacement parts needed will impact the total cost of your project. It would cost less to install a steel door with no opener then it would to install a wood door with an opener etc… High tech doors come with enery-effecient glaze and thick insualation as well as finshed interiors and other upgrades. These doors are more expensive but are more reliable and durable.

Warning! If the door is partially open and crooked, don’t touch it. Period. It’s a sign your door is off balance, and it’s usually caused by a problematic cable. It’s likely the door is still under tension from the spring, and one false move could send a 150-pound door crashing down, causing damage or injury, says Vincent Johnson, owner of Garage Door Doctor of Cypress, Texas.


While there are times you may be able to fix the problem yourself, there are many reasons it may be best to leave the garage door repair up to the professionals. Knowing what’s wrong with your garage door may help you to determine if it is a problem you can tackle or if it’s time to call someone for assistance. To help you troubleshoot your garage door issues, here are the top 10 reasons your garage door won’t work.
As commercial and residential garage door service professionals, we’ve pretty much dealt with every issue you can think of when it comes to garage door repair. Even still, there are sometimes issues that continue to surprise us, like the tiny insect nest growing on the photo eye sensor or the tennis ball that somehow managed to knock the door entirely off its track. Even though these issues are uncommon, it’s nothing that garage door service professionals like us can’t handle!
If your garage door track is out of alignment, it can be a serious issue. The metal track your door runs on needs to be aligned properly in order for your door to move. If you see gaps between the rollers and rail, or bends in the rails themselves, you have a problem. The heavy weight of the door can compound these issues and make them worse until it becomes dangerous to operate your door.
Doors with extension springs have two sets of pulleys (which are sometimes called _sheaves_): one at the end of each spring and one at the top of the vertical door track. They also have two cables on each side. One cable attaches to the bottom of the door, runs up and over the pulley above the door and around the spring pulley and then attaches to the door track bracket. The other cables are safety cables that run through the middle of the springs and are fixed to a track bracket at both ends. These cables restrain the springs if they break under tension. All extension springs must have safety cables.
Homeowners have long been warned that torsion springs are extremely dangerous to work with and that replacing them must be left to a professional. But these claims are somewhat exaggerated. If you understand how they work, and you pay attention to what you're doing, you can replace them safely and surprisingly easily. Granted, they're a little spooky to work with at first (partly due to their reputation), but this is a good thing—you really don't want to forget that they're under tension. Thinking about every step — before you take it — is the key to staying safe.
Weather conditions can make rails expand or contract slightly, which requires a little extra pressure from the opener to compensate. Turning the force-adjustment screw increases or decreases the force. However, adjusting the force is not something to play around with unless you are confident you know what you’re doing. The force adjustment signals the opener to stop and reverse when objects are detected in the closing path. Too little force and just about anything will trigger it to stop, but too much force and the garage door might not respond to resistance from something or someone in the path when the door is trying to close.

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Although garage door springs can break during any season and at any time, they most commonly break during the winter. This has to do with the temperature change. When the temperature sinks below a specific threshold, the metal will contract. This means it’s extremely possible for your door springs to shrink slightly during the winter months. This is hard on the springs and makes them more likely to break. http://m.youtube.com/watch?feature=player_embedded&v=Z_eZc-kh40c
If the sensors are malfunctioning, it can cause the garage door to get stuck. One of the sensor lights will typically begin blinking if they aren’t working properly. The first thing to check for is an obstruction in the path of your garage door. If the doorway is clear, then check to see if the sensors are properly aligned. If they are out of alignment, then they can’t see one another and their line of vision is broken. Re-aligning them should result the garage door becoming unstuck if this is the case.
We arrived at a rental property and tried to open garage door to get our vehicle in so we could unload luggage, etc. Could not open from outside. Went into house and, from inside garage, tried automatic opener but this did not work. So in trying to open the door manually, I reached up and pulled on the red cord attached to a lever. What I could not see, and was not expecting, is that the rope was frayed through almost completely. The rope broke when I applied some weight to it, sending me backwards onto the floor of the garage. https://www.youtube.com/e/Z_eZc-kh40c?app=desktop
6.13 Lower the second bar to the top of the garage door as you did the first bar. If your shaft is distorted inside the cone, you may need to tap the bar with a hammer as you unwind the spring. Maintain a firm grip on the bar; keep it firmly inserted completely into the cone; and be prepared at all times for the cone to slip, break, explode or snap loose from the shaft and jolt the bar down.
These instructions were first posted in 2005, and they were updated in August of 2008. I have been frank about the hazards of garage door repairs and about my own accidents incurred while replacing torsion springs. For what it's worth, you might be surprised to know that I, too, have benefitted from producing these instructions. I have not had any garage door accidents since we first published these on the web in 2005. And, in as much as I have helped keep other DIY-ers out of the emergency room, I consider myself somewhat of a medical practitioner.
6.1 It is time now to unwind the old spring that is not broken. A few warnings are in order. NEVER, NEVER, NEVER touch a set screw without first inserting a properly fitting bar into the winding cone! Also, do not use box or socket wrenches for the set screws. If the cone slips, the wrench could break your hand in 10 spots before unwinding completely. It's my guess that this is the number one cause of trips to the emergency room for inexperienced homeowners fixing or replacing their springs.	

One thing to consider - assuming you have 2 springs and an opener, unless the other spring is quite new, you should replace it at the same time, first because it will probably break fairly soon anyway and changing two is only about $50 more than changing one, and because the springs on both sides should be of equal stiffness - if not, then the door will be unevenly weight compensated and try to open cockeyed, increasing wear and risk of damaging the motor.
Our garage door broke 3 days before Christmas, trapping my car inside. We contacted our home warranty, and within 24 hours, Sears called with an appointment time for the next day! I was so impressed! I thought, for sure, with the holidays, we would have to wait. When the technician showed up, he was so friendly. Unfortunately, the repair was not covered under our warranty, but he was able to help us get a good deal on a new spring and still make the repairs that day before he left. He also gave us great advice on how to keep the spring lubricated so it would not break again. I felt like he really went above and beyond to provide great service. Since moving into this new house in August, we have used Sears for several things now, and have been very pleased with the service. It's nice to see that in an age when so many companies just put customer service on the back burner in order to meet their bottom line, Sears still really cares and makes their customers feel important. Thanks for taking care of us this Christmas!
If this is the problem then you will be able to tell by seeing if your garage door rollers are literally off track. If your garage door panels are not damaged, then you do not need to replace your door. However, the rollers do need to be put back on the track which should be done by a professional. If you are looking for a garage door company that specializes in Garage Doors, Garage Door Repair, or Garage Door Openers, or are just looking for more information, please visit our website at precisiondoor.net. Remember, "We Fix Garage Doors Right"™.
Poor lubrication is a very common and easy to fix explanation for why you might find your garage door stuck. You should properly lubricate your garage door's track, the opener chain and the springs every few months as part of regular preventative maintenance. Be sure to use Clopay's Garage Door ProLube or sillicone based lubricants. Do not use WD-40.

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You can reschedule or cancel your service at any time. To reschedule, simply go to Your Orders, find your service order and click on the ‘Contact Provider’ button on Your Orders page. To cancel, click on the 'Cancel Order' button on Your Orders page. Payment goes to the pro from your secure Amazon account. Because you aren't charged until the actual work is completed, cancelling a job doesn't require a refund.

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To realign the track, first loosen the screws that hold the track to the frame. Then, gently tap the track with a rubber mallet to move it back into the proper position. Use a level to ensure it’s perfectly straight. Once you have the alignment correct, tighten the screws securely to ensure the track won’t move and cause more issues when opening your garage door. You’ll need to repeat this same process on the other tracks as well, as these may also be out of alignment.

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Torsion springs have three advantages over extension springs: They’re quieter, safer and easier to fine-tune. Torsion springs are quieter because you don’t have a spring knocking against a roller track. They’re safer because when a spring breaks, it usually stays on the bar. Finally, you can fine-tune the tension on a torsion spring so the door is perfectly balanced. Setting the tension on torsion springs has always been very dangerous, but torsion and extension spring systems with easy, do-it-yourself tensioning (Photo 7) are available. If you don’t use one of these DIY-friendly, easy tensioning systems (Clopay EZ-Set Spring and Wayne-Dalton TorqueMaster are two brands), you should hire a professional to release and set the tension on a torsion spring.
We live in a recently completed townhouse that was built with double-wall construction. That construction method was touted by the builder as what would keep sound from penetrating between the units. But we can hear the next door neighbors' TV and stereo, and sometimes voices and even snoring, through the wall. While sometimes it's the volume, mostly it's the bass sounds coming through the wall. They say they don't hear us, but we keep our bass turned down. They crank up the bass, and they are not going to change that. They also are not going to do anything construction-wise to help from their side. What is the best way for us to try to block the low frequency/bass sounds from penetrating the existing wall into our side?
Unfortunately, if the metal contraction happens quickly — for example, after a rapid freeze — the contraction may actually cause your door track to bend. This is a much more serious problem, and may require repairs further down the road. However, if the bending in your track is minor, your door will still function properly, even if it does make a little more noise.
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We also have a wide range of expertise repairing and installing both residential and commercial doors, meaning we can tackle any problem, large or small. We carry a wide range of doors from one of the industry’s leading manufacturers, Clopay, so you can make the choice that makes the most sense for your home and family while feeling confident that you are getting a door of the highest quality. https://www.youtube.com/watch?v=Z_eZc-kh40c&app=desktop
Replacing torsion springs is done with the door closed. You start by carefully unloading all of the springs (most standard-size doors have two; any broken spring will already be unloaded), using the winding bars. Then, you unbolt the springs from the central rod bracket, disconnect the cables from the pulleys, and loosen the pulleys and slide them off of the rod. Next, you swap out the springs, reinstall the pulleys and cables, and secure the inside ends of the springs to the central bracket. Finally, you wind up both springs (securing them with two setscrew bolts on the winding cones) and test the door for proper spring tension. Often, springs need an extra quarter-turn or two to get the door balance just right.

Your springs may be broken. There are two different types of springs. If your garage door springs are located horizontally at the top of your garage door then it is called a torsion spring. You should check for a gap in between the springs to indicate if they are broken. If your springs are located at either side of your garage door, they are called extension springs. Look to see if a piece of them is hanging on the side of your garage door to indicate if those are broken. If your garage door springs are broken then replacing them is a dangerous process if you have never done it before so you should seek a professional to repair or replace them.
When one or both springs break, gravity takes over and you feel the full weight of the door when lifting or lowering it.  It may be possible to pull the door up by hand, although doing so will likely be very difficult. In most cases, two or more people are needed to raise the door high enough for you to drive your car out of the garage. While single garage doors can typically be lifted, double doors are nearly impossible to manipulate due to their excessive weight. http://www.youtube.com/watch?feature=youtu.be&v=Z_eZc-kh40c
Automatic doors require not only the installation of a heavy door, but the motor and cables as well. Automatic doors are much more common now because of their convenience, but in a case such as the heavy wood door, they are a necessity. A strong motor is required to pull up a heavy door. However, automatic doors are not without their faults -- they quickly become a manual door when the power goes out.
Next, if you don’t find an obstruction, check the springs. If your door has torsion springs, which are horizontal at the top of the door, you can tell they are broken by checking for a gap between the two springs. If your door has extension springs, you can check by looking to see if they are hanging on the side of the door. If you have a broken spring, you’ll need to call a pro to replace it as this is a dangerous task.

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The track is secured with these little brackets and they're adjustable. There's a slot that it rides in so you can unscrew it here and adjust it if you need to. And you're going to have to pay attention and look at it closely to make sure it's in the right spot, but it's not that tricky and you can do it. And usually one side is out of alignment so you can compare it to the other and then adjust it as needed. https://youtube.com/watch?feature=youtu.be&v=Z_eZc-kh40c
Lower the door and dismantle it by removing the hardware. Lower a double door by recruiting at least two helpers to help with the weight, and place a 2×4 block under the door to prevent smashing a foot or finger when it’s lowered. Remove the sections one at a time by disconnecting the rollers and brackets. If you have windows, tape them to help control flying shards if they break. Then remove the old roller tracks and remaining hardware.

If this is the problem then you will be able to tell by seeing if your garage door rollers are literally off track. If your garage door panels are not damaged, then you do not need to replace your door. However, the rollers do need to be put back on the track which should be done by a professional. If you are looking for a garage door company that specializes in Garage Doors, Garage Door Repair, or Garage Door Openers, or are just looking for more information, please visit our website at precisiondoor.net. Remember, "We Fix Garage Doors Right"™.
It is very important that the replacement springs are calibrated for the weight of your door. Using the wrong size garage door springs will caused the to not function properly and could also cause the opener to break much quicker. Replacing extension springs can be very dangerous and if done wrong can harm someone using the garage door. Make sure you call the Garage Door Doctor to ensure your garage is repaired properly!
If you're like most people, your garage door is your primary entrance to your home. It's convenient to use and parking in the garage provides protection from the elements. Garage doors have several moving parts, including the door springs that help raise and lower the door. These springs do eventually break down, leaving the door inoperable. When this happens, it's time to repair or replace the damaged parts. This cost guide shows you what it costs to hire a professional to repair or replace any garage door spring.
Because garage doors are large, heavy, and mildly complicated, most people who buy them take advantage of these services. But, if you’re pretty adept at DIY tasks, you can save some money and enjoy the satisfaction of doing the job of installing a sectional garage door yourself. (Sectional garage doors travel up and down on rollers that ride along tracks at each side of the garage doorway.)

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Your door’s torsion spring is located approximately one foot from the top section of your door when it is closed. It consists of two large coil springs, and is approximately the length of your arm. Its purpose is to balance the weight of your door so that a door weighing between 160 and 185 pounds is practically weightless to lift. As such, it makes it possible for a garage door opener to raise the door using only ten pounds of pressure. 

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Garage doors have tension springs and cables that help to slowly and safely lower your door while closing. If these tension springs or cables break, you might find that your garage door closes really fast, often with a loud bang when it hits the ground. This is very dangerous as there is nothing preventing the garage door from crushing something that might be below it. It’s best to call a garage door professional as soon as you can to have them come out and repair these cables or springs.
Vincent was professional, informative, personable, efficient, and cleaned up his work area as he worked. I told him and now I am telling you... He my "Jordan" of garages. Give him a raise or at least a bonus. Thank you for sending him for my install. I am extremely pleased with my garage opener & with his install and information I am confident in its operation. Thank you.
Repair Sagging Garage Doors – As doors and homes age, they can shift and move and sometimes this results in a garage door that needs to be realigned or reinforced. We will send a technician to your home to adjust the doors and to inspect the entire opening to make sure the door isn’t damaged. Once we understand the problem, we will fix the needed parts and make any adjustments to the door.
A1 Garage Door Service is known for providing only the best value for money. We always aim for the best possible customer service and experience, reasonable costs for our products and services, give FREE estimates and FREE professional advice as well as amazing deals and discounts when you book our service. What’s more, we GUARANTEE that we service all manufacturer warranties, including lifetime warranties. What more can you ask for?
The track is secured with these little brackets and they're adjustable. There's a slot that it rides in so you can unscrew it here and adjust it if you need to. And you're going to have to pay attention and look at it closely to make sure it's in the right spot, but it's not that tricky and you can do it. And usually one side is out of alignment so you can compare it to the other and then adjust it as needed.
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