The low rating on the CS is due to the fact that inwas out of town and my wife called because the garage door wouldn't open. We had repairs to the only other exit, and the CS said because it could be opened manually, it was no emergency. She was stuck in the house for over Sixteen hours. No emergency crew came out. Steve, a tech who came out the first time, fixed the door. It is not his fault CS took their sweet time to help a 45 year customer. I commend Steve. I do NOT have anything good to say about CS.


So if you’re worried that your door may be becoming more energy inefficient or if you’ve noticed a sudden spike in your heating costs, look at the weather stripping on your garage door. While you can replace it yourself, remember that effective weather stripping requires a tight seal, so if you’re unsure, you might save money in the long run by going with a professional garage door service
Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait.
If your garage door's spring breaks, stops working properly, or snaps, you'll lose the ability to open and close your garage door. This could happen due to a variety of issues, like normal wear and tear or from extreme temperature changes in a short amount of time. Spring replacements require a quick response from a garage door provider near you. Contact The Home Depot and a local, background-checked technician will respond within 24 hours. http://www.youtube.com/v/Z_eZc-kh40c&feature=youtu.be
Measure the length of the relaxed spring. Unfortunately, you can’t measure the springs while they’re installed as the tension on them would provide you with the wrong measurement. Now that you’ve removed the springs, use a tape measure to find the length of the entire spring, from one end to the other. You’ll need this information in inches to order replacement springs.[6]
A1 Garage Door Service is the trusted service provider in installing, servicing and repairing all kinds and types of garage doors. We encourage you to check out reviews of the people of Phoenix and Scottsdale on the kind of garage door service that we provide. Our customers have consistently given us A+ ratings on BBB, 5-star ratings on Yelp and the Super Service Award on Angie’s List to express their satisfaction on our service.
If you have a garage door opener and you suspect a spring has broken, do not disconnect the opener from the door (by pulling the red emergency release handle) while the door is open. If you do, the door can come crashing down under its nearly full weight, with nothing to stop it. This is an extremely dangerous situation. It is never safe to leave the door open when a spring has broken because someone might try to close the door without realizing how heavy it is. Or, they might pull the emergency release handle on the opener. http://www.youtube.com/watch?feature=youtube_gdata&v=Z_eZc-kh40c
Step 1: Check the metal tracks inside the garage. Look at the mounting brackets that hold the tracks to the walls. If they're loose, tighten the bolts or screws at the brackets. Working inside the garage with the garage door closed, examine the tracks for dents, crimps, or flat spots. If there are any damaged spots, pound them out with a rubber mallet, or with a hammer and a block of scrap wood. If the tracks are badly damaged, they should be replaced.
The national average for garage door repair cost is between $80 and $110. Some of the factors that affect your garage door repair cost are the type of springs (most often torsion or extension), the size and weight of the door, and the door material. Many garage door pros will charge a service fee to visit your house and determine the problem. Often, the service fee includes a set amount of labor. One example of this is an $80 service fee that includes the first hour of work plus testing and inspecting your garage door and garage door opener, while another pro may charge $150 for the same standard service call.   
In addition to the bodily risk involved, it’s simply not an easy task. There’s the possibility that you will not install it correctly. At worst, this creates the risk that the mechanism will fail at the wrong time and injure you or someone in your family. At best, this means it will malfunction, and you’ll have to call professionals to fix it. It will save time, money and potential heartache to simply call a professional to install your new door springs correctly the first time.
7.3 Slide both torsion springs out above the top of the garage door toward the cable drums. Notice that there is only one bushing or bearing between the cones. Sometimes a single bearing is pressed into the bracket; other brackets have a single bearing or bushing that fits in either cone. Do not try to install a bushing or bearing in both of the stationary cones. You will risk breaking a cone. The purpose of the bushing is to keep the shaft from wearing against the spring anchor bracket. Only one bushing is needed to accomplish this.

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Our garage door broke 3 days before Christmas, trapping my car inside. We contacted our home warranty, and within 24 hours, Sears called with an appointment time for the next day! I was so impressed! I thought, for sure, with the holidays, we would have to wait. When the technician showed up, he was so friendly. Unfortunately, the repair was not covered under our warranty, but he was able to help us get a good deal on a new spring and still make the repairs that day before he left. He also gave us great advice on how to keep the spring lubricated so it would not break again. I felt like he really went above and beyond to provide great service. Since moving into this new house in August, we have used Sears for several things now, and have been very pleased with the service. It's nice to see that in an age when so many companies just put customer service on the back burner in order to meet their bottom line, Sears still really cares and makes their customers feel important. Thanks for taking care of us this Christmas!

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Examine the garge door rollers, hinges, tracks, and other hardware for signs of damage that might cause the door to hang up. Lubricate the tracks and hardware with silicone spray or oil. Raise the door slowly, watching it as it lifts. See if it catches on a warped panel or support beam or if an obstruction in the path of the photo eye causes it to stop or reverse. Any part that protrudes into the path of the garage door can cause it to stop.

9.16 If you cannot get the stationary cones to finger-tighten against the center bracket, we recommend installing washers between the winding cone that houses the bearing and the spring bracket. This is a common problem with torsion springs on older Windsor garage doors because their steel bearings are often wider and they extend beyond the stationary cone. Raynor garage doors also have wider bearings that fit properly in their 2 1/4" stationary cones, but washers may need to be installed if their bearings are installed in 1 3/4" or 2" stationary cones, or if some of their older bearings are installed in their newer cones that are installed on older brackets.
Remember, a garage door is usually made of metal and pushed along a metal track. That means that lubrication is essential, especially in winter. Keep in mind that lubrication can harden and get gunky as temperatures fall, so make sure that the lubrication on your tracks is rated for the lowest temperature that you’re likely to experience in your part of the world. https://youtube.com/watch?v=Z_eZc-kh40c&app=desktop

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Whether you're planning on moving in the future or you're fixing up your forever home, replacing a garage door can provide an excellent return on investment and boost your home's resale value. According to Remodeling magazine's 2016 Cost vs. Value report, garage door upgrades provide a nationwide average return on investment of over 90%, making it one of the top five home improvement projects. To learn more about the cost of installing garage doors, visit our garage door and opener installation and repair cost guide.
One thing to consider - assuming you have 2 springs and an opener, unless the other spring is quite new, you should replace it at the same time, first because it will probably break fairly soon anyway and changing two is only about $50 more than changing one, and because the springs on both sides should be of equal stiffness - if not, then the door will be unevenly weight compensated and try to open cockeyed, increasing wear and risk of damaging the motor.

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Over time, our reputation has provided us with wonderful opportunities, such as supplying the rolling doors for Paul Brown Stadium while also serving as the service provider for Great American Ballpark. We are proud to be known in this city that we love. And as true Cincinnati fans, we are honored to play a small part helping the teams we root for!

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Prices, promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Because garage doors are large, heavy, and mildly complicated, most people who buy them take advantage of these services. But, if you’re pretty adept at DIY tasks, you can save some money and enjoy the satisfaction of doing the job of installing a sectional garage door yourself. (Sectional garage doors travel up and down on rollers that ride along tracks at each side of the garage doorway.) https://www.youtube.com/watch?v=Z_eZc-kh40c&feature=share


Over time, the springs in your garage door can wear down and break. While the average cost to repair garage door springs is between $100 and $200, in some cases you may need to replace them instead. Replacement can cost $20-$30 for springs plus labor which can cost up to $180. Here are some signs to watch out for when determining whether repair or replacement is the right course of action: https://www.youtube.com/watch?v=Z_eZc-kh40c&feature=youtu.be
If your garage door's spring breaks, stops working properly, or snaps, you'll lose the ability to open and close your garage door. This could happen due to a variety of issues, like normal wear and tear or from extreme temperature changes in a short amount of time. Spring replacements require a quick response from a garage door provider near you. Contact The Home Depot and a local, background-checked technician will respond within 24 hours. http://www.youtube.com/v/Z_eZc-kh40c&feature=youtu.be
While you can certainly redo any security features on your garage door, it is often wise to replace the entire door if in fact that is the way a burglar gained access to your house. A new security code may seem like enough, but you don’t know how the thief figured out the old code in the first place. If the motor was disengaged, the issue might be a design flaw in the door itself. The best way to ensure that the thief doesn’t return or another thief doesn’t take advantage of the same unknown security weakness is to install a new door. Again, doing so with give you access to the kinds of robust security features that are being installed and implemented in the newest garage doors on the market.
The Torquemaster system has a lock built into each side on a double car door that will activate when a spring breaks causing the door to lock in the up position. It is very simple to deactivate this lock and get your door closed. But, you can guarantee you have a broken spring inside the Torquemaster tube on the side where the lock activated. You will need the spring inside replaced or have it converted over to a standard torsion spring set up, which is what we recommend and a service we perform quite frequently. A standard torsion spring will last 3 times longer than the small spring inside the Torquemaster tube.

After original dissatisfaction, the management and technician teams went above and beyond to correct the issue. I never expect perfection, but after voicing my concern, the team came together and made me a 100% happy customer. I would definitely recommend them, as they will not leave you out in the cold. The customer service and professionalism shown by both the managers and technicians was superb. Thanks for taking great care of our family!


1. What Is the Issue? _________________________________________________ 2. Have they ever used our service? 3. Are they the homeowner? _________________________________________________ 4. What Date/Time Slot Did They Commit To? 5. Sometimes our technicians Can Run Ahead of Schedule or Behind/Open Availability Outside of Window? 6. IF Customer Was Unable to Commit to Full Time Block, Who Authorized and What Are There Restrictions [This requires approval]. ____________________________________ 7. Is this an overhead garage door or a barrel roll up door? 8. Are you calling about a new work order or existing work order? 9. Is this related to a home warranty claim or insurance claim? 10. Do you live in a gated community?
If you have a Wayne Dalton TorqueMaster system (pictured below), the springs will be inside a tube. The only way to determine if one is broken is to lift the garage door manually. If the door is heavy (roughly 60lbs for a double car door), you most likely have a broken spring inside the TorqueMaster tube. Another way to tell if you have a broken spring in your Wayne Dalton Torquemaster tube is if the door goes up and won't go back down.
Unfortunately, if the metal contraction happens quickly — for example, after a rapid freeze — the contraction may actually cause your door track to bend. This is a much more serious problem, and may require repairs further down the road. However, if the bending in your track is minor, your door will still function properly, even if it does make a little more noise. https://m.youtube.com/watch?feature=player_embedded&v=Z_eZc-kh40c
Overhead Garage Door was prompt in keeping the appointment, efficient in their work and professional when they worked on my garage door. The garage door was broken and the technician couldn’t have been nicer or quicker in getting the door repaired. I don’t know when I’ve had such good service from anyone! To add to that already wonderful service, I then received a follow up from the owner asking me about my experience and to make sure my door was working well. I highly recommend Overhead Garage Door for all of your garage door needs.
Whether you need a new garage door spring, a damaged door panel replaced, a new opener installed or a track or rollers replaced, with over 25 years experience in the garage door repair business, I can get it done for you.  Many customers are also happy to know that all the garage door springs I use are not only "Made in the USA", they're made right here in Arizona!  We like to keep things local, and we hope you will do the same when you need a garage door repair for your home.

Through our garage door configurator by Clopay, you can design, visualize and purchase a new Clopay garage door. Upload a photo of your home and then browse the configurator to see which style works for you. Choose from a variety of designs, textures, colors, finishes, window options and decorative hardware. You’re able to easily and quickly see the transformation, and then make it a reality.

For example, low headroom garage doors often have cable drums on the outside of the end plate and the torsion springs usually wind down rather than up. They normally have left wind springs mounted on the left side of the spring anchor bracket and right wind springs mounted on the right side of the bracket. The first part on the shaft beyond each torsion spring is the end bearing plate. Just beyond the end bearing plate is the cable drum. On these the cable often runs on the front of the cable drum. The bottom of the cable is attached to a bracket that wraps around the front of and outside the vertical track.
SNAP... bang... boom. That is the sound of a garage door torsion spring breaking. It can be a very loud noise that sounds like a firecracker or gunshot. Springs are rated for a certain number of cycles and are the first thing that will break in your garage door assembly. Broken springs are the #1 source of customer calls for garage door repair companies. If you have a broken spring, you should NEVER try to open the door, as it can be very dangerous. This repair should be left to a professional or someone with the right tools and skills.

Most home centers don't carry all the replacement parts you'll need for garage door spring replacement, and most garage door service companies won't sell you springs. So you may have to order the parts online and wait for the shipment to arrive. Garagedoorpartsusa.com and stardoorparts.com are two online sources . First, inspect the condition of your cables and brackets. If you see any frayed strands on the cables or rust on the bottom brackets, replace them now before they fail. Bottom brackets cost about $15 per set. Premium-quality cables (listed as “7x19”) last much longer than economy cables and cost only about $4 more. So it's smart to buy the better cables for about $12 per set. https://youtube.com/watch?v=Z_eZc-kh40c
We arrived at a rental property and tried to open garage door to get our vehicle in so we could unload luggage, etc. Could not open from outside. Went into house and, from inside garage, tried automatic opener but this did not work. So in trying to open the door manually, I reached up and pulled on the red cord attached to a lever. What I could not see, and was not expecting, is that the rope was frayed through almost completely. The rope broke when I applied some weight to it, sending me backwards onto the floor of the garage. https://www.youtube.com/e/Z_eZc-kh40c?app=desktop
From a big-box store, basic garage door cables can run between $8 and $20, depending on the product. Your pro may charge you a different cost if they provide the cables. Your cables may not need to be replaced if they have simply come off the track, but broken cables will need to be completely removed and replaced. In either instance, the pros will need to secure or take down the door; unwind the springs; reset or replace the rollers, cables, and drums; and then wind the springs once more. For example, a pro could reset cables that have come off the track for $129.99. The average national cost for a garage door repair specialist is $80 - $110 per hour and the typical cost to replace a broken garage door cable is anywhere from $130 to $200.

10.5 If the spring comes loose from the cone at about 6 turns, you are probably winding the spring backward because the springs are on the wrong sides. Switch the springs. Otherwise, after winding the torsion springs, you will need to stretch the springs and secure the winding cone. First, mark the shaft 1/4" beyond the winding cone with tape or with a file. We stretch the springs because the shaft floats horizontally between the flexible end bearing plates as the garage door operates. Although this may be as little as 1/4" the binding of the coils as the door closes often keeps the door from closing completely, especially when the springs and bearings are dry and need lubrication.
ryan was way more than early when he showed up. ryan gave me a straight up, not nonsensical "ah..ah..." like someone making up a story to listen to. direct and to the point, like a professional, gave me my options that i could present to the boss. the boss didn;t like the price of the new rollers. but she loves that it doesn't sound like a tank coming home from war. we were completely unprepared for this, so, it's good we got a guy like ryan.
Instead, try other methods that might break the frozen connection between the door and the floor. For example, you can use a heat gun or hair dryer to melt the ice and free the door. Standard de-icing products can also work. And if you are careful not to damage the door or the seal on the bottom of the door, you can use a flat shovel or similar tool to chip away at the ice.

Overhead Garage Door was prompt in keeping the appointment, efficient in their work and professional when they worked on my garage door. The garage door was broken and the technician couldn’t have been nicer or quicker in getting the door repaired. I don’t know when I’ve had such good service from anyone! To add to that already wonderful service, I then received a follow up from the owner asking me about my experience and to make sure my door was working well. I highly recommend Overhead Garage Door for all of your garage door needs.

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Finally, we also carry any and every residential garage door product that you need to have a state-of-the-art, secure and safe garage door. We are proud certified dealers of Clopay doors, the most durable and versatile doors on the market. With over fifty years of garage door manufacturing experience, you can trust Clopay quality, just as you can trust our team to install these highest-quality doors.

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Poor lubrication is a very common and easy to fix explanation for why you might find your garage door stuck. You should properly lubricate your garage door's track, the opener chain and the springs every few months as part of regular preventative maintenance. Be sure to use Clopay's Garage Door ProLube or sillicone based lubricants. Do not use WD-40.
If you've installed a replacement door or two around your home, it seems pretty simple -- all it takes is tightening a couple of screws and you're done. Installing t­he largest door in your house, however, is not quite so simple. Garage door in­stallation, whether manual or automatic, can be difficult and dangerous. Manual garage door installation is much easier than automatic garage door installation, but the one you choose generally depends on what kind of door you have. https://www.youtube.com/watch?v=Z_eZc-kh40c
While you may be able to increase efficiency by replacing the weather stripping at the bottom of an old garage door, the kind of insulation and energy efficient materials used in today’s new doors will make a drastic improvement on your garage’s energy efficiency. Just like the way a new garage door recoups its costs in increased home value, a new door will also quickly pay for itself in energy savings!
While a new coat of paint can go a long way in improving the look of your garage door, the truth is that door design has come a long way in the years since garages were first installed in homes. Not only are newer doors more in line with current fashion trends, but they are also better sized for today’s cars. A new, contemporary door is a great way to get an immediate boost on the value of your home.
Unlike torsion springs, replacing extension springs has long been given the "green light" for DIYers, primarily because you can complete the job without having to deal with spring tension. The general process is simple and safe: open the door to relieve the spring tension (and secure it open with C-clamps in the tracks); disconnect the spring from the track bracket and the spring pulley, and disconnect the safety cable from one end; install the new spring, reinstall the pulley, and reconnect the safety cable, and you're done.

Finally, we also carry any and every residential garage door product that you need to have a state-of-the-art, secure and safe garage door. We are proud certified dealers of Clopay doors, the most durable and versatile doors on the market. With over fifty years of garage door manufacturing experience, you can trust Clopay quality, just as you can trust our team to install these highest-quality doors.

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10.5 If the spring comes loose from the cone at about 6 turns, you are probably winding the spring backward because the springs are on the wrong sides. Switch the springs. Otherwise, after winding the torsion springs, you will need to stretch the springs and secure the winding cone. First, mark the shaft 1/4" beyond the winding cone with tape or with a file. We stretch the springs because the shaft floats horizontally between the flexible end bearing plates as the garage door operates. Although this may be as little as 1/4" the binding of the coils as the door closes often keeps the door from closing completely, especially when the springs and bearings are dry and need lubrication.
If you’ve tested and tried to remedy these other problems and you’re still having issues, you may need to reprogram your transmitter. All transmitters have a learn button somewhere on the remote, so first you’ll need to locate that on your transmitter. Press and hold the learn button for a few seconds until the indicator light starts blinking. While the light is blinking, press your remote button again to reprogram that remote.

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We are the leading supplier in the USA of these DIY bundle kits and make our springs in America - supporting veterans and American jobs. We offer you the same wholesale prices we sell to the experts and all of our parts are superior in quality to China made competitors or knock-offs found on sites like Amazon. Do not risk your garage door with inferior parts. Our springs win awards for a reason.
Homeowners have long been warned that torsion springs are extremely dangerous to work with and that replacing them must be left to a professional. But these claims are somewhat exaggerated. If you understand how they work, and you pay attention to what you're doing, you can replace them safely and surprisingly easily. Granted, they're a little spooky to work with at first (partly due to their reputation), but this is a good thing—you really don't want to forget that they're under tension. Thinking about every step — before you take it — is the key to staying safe. http://m.youtu.be/Z_eZc-kh40c
Springs are one of the primary components in all garage door systems. Torsion springs are usually mounted horizontally over the door opening. As the door closes, cables add tension to the springs and as the door opens that tension is released. The opening of the door causes the springs to unwind in conjunction with the weight coming off the door. This achieves a natural buoyancy. However, as the door moves up and down over time and the cycle count rises, the steel in the torsion springs will grow weak and will no longer be able to create energy or lift your garage door.
As mentioned in issue #2, garage doors are designed with a reversing mechanism that prevents them from crushing objects in their path. If you find that your garage door closes part way and then goes back up, this can be triggered by objects on the ground blocking their path such as garbage cans or toys. It could also be caused by a buildup of debris on the tracks that prevents the rollers from moving forward. This could include small items like rocks, gum or mud buildup. If the door hits even a small object on the track, it will go back up to avoid crushing whatever is underneath it.
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