Step 2: Check the tracks with a level to make sure they're properly aligned. Horizontal tracks should slant slightly down toward the back of the garage; with roll-up doors, the vertical sections of track should be exactly plumb. Both tracks must be at the same height on the garage walls. If the tracks are not properly aligned, loosen but do not remove the screws or bolts that hold the mounting brackets, and tap the tracks carefully into position. Recheck the tracks with the level to make sure they're in the right position; then tighten the screws or bolts at the mounting brackets.
Keep in mind, the pulley is often cycled through an enclosed casing that is difficult to lubricate directly. By applying enough lubricant to the pulley, you’re ensuring that the whole lifting mechanism is properly lubricated. Furthermore, a jam in this portion of the lifting mechanism is a time-consuming and potentially labor expensive repair that requires a service professional.

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There’s another reason new doors are superior to old ones: energy efficiency. Keep in mind, garage doors are large, and when they open, they let a lot of outside air into your home. While you may have significant insulation separating your garage from the rest of your home, eventually that temperature differential will start to influence your energy bills.

Our branch in Scottsdale services the garage door needs of the West’s Most Western Town. Plus, we also cover Phoenix; the East Valley areas such as Chandler, Gilbert, Mesaand Tempe as well as Glendale and Peoria in the West Valley; including surrounding areas. When you call us, expect our technicians to arrive promptly and efficiently attend to your garage door needs.


1. Garage door springs do almost all of the work of lifting your door regardless of the door being manually or automatically operated. The spring makes it possible for anyone to lift a product that might weigh one hundred pounds on the low end and many hundreds of pounds on the high end. Not only can anyone lift it – most can do it with one hand! In other words, the garage door spring does a lot of work.
Homeowners have long been warned that torsion springs are extremely dangerous to work with and that replacing them must be left to a professional. But these claims are somewhat exaggerated. If you understand how they work, and you pay attention to what you're doing, you can replace them safely and surprisingly easily. Granted, they're a little spooky to work with at first (partly due to their reputation), but this is a good thing—you really don't want to forget that they're under tension. Thinking about every step — before you take it — is the key to staying safe.

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Your decision on whether to try and replace a broken spring may depend on what type of springs you have. Garage door springs come in two main types: extension and torsion. Identifying which type you have is easy. If your door system has a long, skinny spring running parallel to each horizontal door track, then you have extension springs. If your door has one or more beefy springs on a metal rod parallel to, and directly above, the door opening, then you have torsion springs. Both of these springs are found on standard sectional garage doors. If you happen to have an old one-piece, swing-up door with vertical springs at both sides, you also have a variety of extension springs, sometimes called side springs.
As commercial and residential garage door service professionals, we’ve pretty much dealt with every issue you can think of when it comes to garage door repair. Even still, there are sometimes issues that continue to surprise us, like the tiny insect nest growing on the photo eye sensor or the tennis ball that somehow managed to knock the door entirely off its track. Even though these issues are uncommon, it’s nothing that garage door service professionals like us can’t handle!

Although there are several tutorials detailing how to work with garage door springs, repairing or replacing garage door springs is a dangerous job best left to the professionals. The springs are under a significant amount of pressure, and a single mistake while working on the springs can cause serious injury or damage to people and property. Many homeowners also find that some stores refuse to sell garage door parts to amateurs, which makes it difficult to purchase the necessary parts for the repair or replacement job. Anyone who decides to attempt this work needs to spend time carefully learning each step of the process, purchase the necessary tools and take precautions to improve safety.

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Finally, one of the most important garage door innovations over the years in increased child safety features. Sensors can detect when a child or pet is crossing the threshold while the door is closing, prompting it to stop immediately. Furthermore, doors can also sense when something is being pressed by the door, causing it to stop before inflicting a brutal crushing injury.
If the sensors are malfunctioning, it can cause the garage door to get stuck. One of the sensor lights will typically begin blinking if they aren’t working properly. The first thing to check for is an obstruction in the path of your garage door. If the doorway is clear, then check to see if the sensors are properly aligned. If they are out of alignment, then they can’t see one another and their line of vision is broken. Re-aligning them should result the garage door becoming unstuck if this is the case.
It’s difficult to say how often the springs will need to be replaced since it’s different for everyone. It depends on how often you use your garage door, how cold and long your winters are, how well you maintain your springs and many other factors. The best rule of the thumb is to check your springs regularly for signs of wear and damage and to replace them when they begin to appear tired.

7.4 Check to make sure the torsion hardware is secure. If needed tighten the lag screws that attach the spring anchor bracket to the header. If loose, replace with longer or thicker lags. Brackets for doublewide wood doors should have two lags on the bottom, because when the springs are wound the spring torque pulls the bracket from the bottom. Never touch these when the springs are wound. One of my customers removed the screws when the springs were wound. He broke his arm in 14 places and almost died. He spent a month in the hospital.
Another scenario is the garage door goes up very slowly when using the automatic opener. Some garage door openers have DC motors that start off slow when opening and then kick into a higher speed. If you have a broken spring, the opener might stay in the slower speed due to the heavy weight of the garage door. If this happens to you, close the garage door and pull the emergency release rope. Next, try to lift the door. If it is really heavy, then you most likely have a broken garage door spring.
Extension springs are long, lighter-weight springs that run perpendicular to the door and are mounted above the horizontal portions of the door tracks. These springs are tensioned by stretching out, using cables and pulleys, as with the torsion system. Because extension springs are merely suspended between two brackets (they are not mounted to a rod, like torsion springs), they must have a safety cable running through each spring. This helps contain the spring in the event of a breakage. Without the safety cable, a spring breaking under tension is a very serious safety hazard. If you have old springs that don't have safety cables, you should install them even if you aren't replacing the springs.

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With hundreds of moving parts that are all required to work together, it's no surprise that garage doors may need occasional repair and maintenance. Garage door repair services are also required in emergency situations, like when the garage door won't operate and the car is trapped inside or you've accidentally backed into the door when it was closed. Whether it's a specific repair of your garage door opener, a broken spring that needs to be replaced, or a bent or rusted track, The Home Depot's local, licensed service providers can get the job done quickly and efficiently.


Finally, we also carry any and every residential garage door product that you need to have a state-of-the-art, secure and safe garage door. We are proud certified dealers of Clopay doors, the most durable and versatile doors on the market. With over fifty years of garage door manufacturing experience, you can trust Clopay quality, just as you can trust our team to install these highest-quality doors.
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If your garage door track is out of alignment, it can be a serious issue. The metal track your door runs on needs to be aligned properly in order for your door to move. If you see gaps between the rollers and rail, or bends in the rails themselves, you have a problem. The heavy weight of the door can compound these issues and make them worse until it becomes dangerous to operate your door.

Sometimes, people unplug their power source and then wonder why their garage door opener fails to work. Sounds ridiculous, I know, but it does happen. Make sure that your garage door opener is plugged into a working outlet. Outlets sometimes go out without warning, so you can check to see if the outlet is working by plugging another working electronic device into it. Also, check your circuit breaker, fuse, or GFCI.
A garage door that has a broken spring has nothing to support its weight. The size of the door and the type of spring system determines how difficult opening the door will be. A garage door should not be opened until the spring is repaired. However, when you need to get your car out of the garage, it may be necessary if you cannot wait for the repairman. Use extreme care when opening a garage door in this manner.
We couldn't have been happier with the technician. He was prompt, efficient, didn't complain about moving items to do the installation, cleaned up after himself, was polite and thorough. He seemed very sure of exactly what to do next. As a favor, he took a couple of minutes to remove a light globe to replace a bulb since he had the ladder in the garage because we can't get to it. We were very impressed with him. We would definitely request him again.

8.5 Inspect the bearing. Lube it with motor oil, spray lithium, or spray lubriplate grease. Do not use WD-40. If the shaft is worn and the bearing is seized and you can't free it, replace the bearing. Or, if you have bearings labeled "ADH" we recommend replacing them. I find very few other bearings that need to be replaced. However, if you do need to replace the bearing and you do not have a new one, you can replace it at a later date. You'll find a quick way to do this at our End Bearing Plate Replacement instruction page.

If you have a Wayne Dalton TorqueMaster system (pictured below), the springs will be inside a tube. The only way to determine if one is broken is to lift the garage door manually. If the door is heavy (roughly 60lbs for a double car door), you most likely have a broken spring inside the TorqueMaster tube. Another way to tell if you have a broken spring in your Wayne Dalton Torquemaster tube is if the door goes up and won't go back down.


While a new coat of paint can go a long way in improving the look of your garage door, the truth is that door design has come a long way in the years since garages were first installed in homes. Not only are newer doors more in line with current fashion trends, but they are also better sized for today’s cars. A new, contemporary door is a great way to get an immediate boost on the value of your home.
If you've installed a replacement door or two around your home, it seems pretty simple -- all it takes is tightening a couple of screws and you're done. Installing t­he largest door in your house, however, is not quite so simple. Garage door in­stallation, whether manual or automatic, can be difficult and dangerous. Manual garage door installation is much easier than automatic garage door installation, but the one you choose generally depends on what kind of door you have.

Garage door and their openers require basic maintenance. If an emergency occurs, you need to know that your door will open and close. Especially if you have children at home, check the sensors once a month to prevent potential injury. The force setting test lets you know that the door will stop if a child or object is in the way. The photo eye sensors will detect if a child or object is moving under the door and prevent the door from closing. In addition, a complete visual inspection of the system will help to show if something looks out of place or there is obvious damage. Lubricate your springs semi-annually. Investing a few minutes to keep your garage door in tip-top shape may prevent it from getting stuck halfway open or closed.

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Garage doors make life easier, particularly when you’re arriving home in the middle of a rainstorm. It’s easy to take the convenience a garage door provides for granted -- until it stops working properly. The door loses its visual appeal instantly, stuck there half-open. This type of situation also raises security concerns as a simple trip to the store can become a headache. Simple fixes when a garage door gets stuck halfway may prevent it from happening again.
However, if you are confident that you don’t just need new batteries, make sure to call a professional. A service person with a lot of experience will be able to look at the problem and quickly diagnose the issue, saving you precious time. Again, while you may be able to save money in the short term by taking a day off and troubleshooting the problem yourself, the amount of energy and time lost as you search out the issue will quickly surpass the cost of a professional repair. https://www.youtube.com/v/Z_eZc-kh40c&feature=kp
They were quick, friendly, and highly professional. Little things like making me enter security code from the other side of the closed garage door revealed their attention to security They had to run to Home Depot to get a small block of wood to fix an existing problem with the door — They didn’t charge me extra. Quite unexpected & appreciated. 10 out of 10
Your decision on whether to try and replace a broken spring may depend on what type of springs you have. Garage door springs come in two main types: extension and torsion. Identifying which type you have is easy. If your door system has a long, skinny spring running parallel to each horizontal door track, then you have extension springs. If your door has one or more beefy springs on a metal rod parallel to, and directly above, the door opening, then you have torsion springs. Both of these springs are found on standard sectional garage doors. If you happen to have an old one-piece, swing-up door with vertical springs at both sides, you also have a variety of extension springs, sometimes called side springs.
No matter what you need done to your garage door, I'm here to help. If a job is too big for me alone, I have outstanding relationships, and work closely with, other local, independent Tucson garage door repair companies. We help each other out as needed. So either they will help me complete a big job, or I will let you know that I recommend them to take on a particular job if I am unavailable. You'll still have me, John the Owner, standing behind the work that gets done.
9.14 Slide the springs to the bracket. Double-check to make sure you have the right wound spring on the left side and the left wind spring on the right side. Turn the springs until the ends are facing you. The wire at the ends of both torsion springs here at the bracket should be pointing down. At the winding cones at the opposite ends, the spring wire points up. If not, reverse the springs. About once a month we get a phone call from a do-it-yourself customer who begins the conversation with, "I wound the garage door spring to about six turns and the spring came loose from the cone." We normally refer them back to this step and suggest they switch their springs.
Remember, a garage door is usually made of metal and pushed along a metal track. That means that lubrication is essential, especially in winter. Keep in mind that lubrication can harden and get gunky as temperatures fall, so make sure that the lubrication on your tracks is rated for the lowest temperature that you’re likely to experience in your part of the world. https://youtube.com/watch?v=Z_eZc-kh40c&app=desktop
Keep in mind, the pulley is often cycled through an enclosed casing that is difficult to lubricate directly. By applying enough lubricant to the pulley, you’re ensuring that the whole lifting mechanism is properly lubricated. Furthermore, a jam in this portion of the lifting mechanism is a time-consuming and potentially labor expensive repair that requires a service professional.

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Because garage doors are large, heavy, and mildly complicated, most people who buy them take advantage of these services. But, if you’re pretty adept at DIY tasks, you can save some money and enjoy the satisfaction of doing the job of installing a sectional garage door yourself. (Sectional garage doors travel up and down on rollers that ride along tracks at each side of the garage doorway.)

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Good response time and service; Question - I googled to find the Sears Garage Door repair phone number. During the conversation, I was unsure if this was "Sears" or a "contractor service" or other service. I had to ask if this repair person was coming from "Sears" or an independent repair. I was concerned until the service man arrived in a sears truck wearing Sears apparel. You might want the process to be more clearly identified as Sears.

Professionals can replace garage door springs in an hour or two. When you hire a pro, make sure to ask about the quality of the springs they will install. They may well offer several grades of springs to choose from, at a range of costs. Top of the line springs may be guaranteed for life, while economy springs can be expected to last perhaps five years under normal use.


Looking to repair your garage door opener? Common problems could range from issues with the remote or wall switch that control the garage door opener to more serious issues like a grinding noise coming from the opener itself. If you need help with repairing your garage opener, schedule a repair appointment today! We repair all major brands and have same-day availability in most markets, so we can get your garage door opener repaired and running smoothly. To learn more about the cost of repairing garage doors, visit our garage door and opener installation and repair cost guide.

Even though most of us are likely used to seeing this small spring in place on our garage door, we don’t often think too much about it, and we simply count on it working when we need it to. Unfortunately, it doesn’t last forever and will eventually need to be replaced. It’s best to be proactive and notice when it begins to look worn down before it actually breaks. Otherwise, you may find yourself trying to open the garage door to drive to work one morning, only to find that the door won’t open because the spring is broken.
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