One thing to consider - assuming you have 2 springs and an opener, unless the other spring is quite new, you should replace it at the same time, first because it will probably break fairly soon anyway and changing two is only about $50 more than changing one, and because the springs on both sides should be of equal stiffness - if not, then the door will be unevenly weight compensated and try to open cockeyed, increasing wear and risk of damaging the motor.

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If your garage door's spring breaks, stops working properly, or snaps, you'll lose the ability to open and close your garage door. This could happen due to a variety of issues, like normal wear and tear or from extreme temperature changes in a short amount of time. Spring replacements require a quick response from a garage door provider near you. Contact The Home Depot and a local, background-checked technician will respond within 24 hours.

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No matter what you need done to your garage door, I'm here to help. If a job is too big for me alone, I have outstanding relationships, and work closely with, other local, independent Tucson garage door repair companies. We help each other out as needed. So either they will help me complete a big job, or I will let you know that I recommend them to take on a particular job if I am unavailable. You'll still have me, John the Owner, standing behind the work that gets done. http://youtube.com/e/Z_eZc-kh40c?app=desktop

As mentioned, the only time you should attempt to open a garage door with a broken torsion spring is during an emergency. Otherwise, you should contact a service technician for emergency repairs. We provide same-day garage door service for people just like you who find themselves stuck and unable to move due to a faulty torsion spring. For prompt, reliable service any time of the day or night, please contact us.

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Our garage door broke 3 days before Christmas, trapping my car inside. We contacted our home warranty, and within 24 hours, Sears called with an appointment time for the next day! I was so impressed! I thought, for sure, with the holidays, we would have to wait. When the technician showed up, he was so friendly. Unfortunately, the repair was not covered under our warranty, but he was able to help us get a good deal on a new spring and still make the repairs that day before he left. He also gave us great advice on how to keep the spring lubricated so it would not break again. I felt like he really went above and beyond to provide great service. Since moving into this new house in August, we have used Sears for several things now, and have been very pleased with the service. It's nice to see that in an age when so many companies just put customer service on the back burner in order to meet their bottom line, Sears still really cares and makes their customers feel important. Thanks for taking care of us this Christmas!

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I'm getting a good laugh on all the comments on "Garage Door Nation" on how easy they or people make it sound to order and change out their torsion springs. First off, if you do your shopping, the savings is about $50 - $75 having a company do it. Is it worth the 3 days wait without the use of your garage door, the safety risk and your time doing it yourself? If yes, then go for it!
Just like on a bike sprocket, your cables can sometimes become disengaged. Oftentimes, when a torsion spring breaks, the garage door cable will snap as a result. Sometimes, the cable will cause damage to a vehicle or wall, and if a person happens to be in the way of the cable it can cause serious harm. If you cables have snapped, you should call a professional to help you. See the video above. 

It you have a tilt-up door, you are looking at a $150 – $200 repair or replacement. If it’s a roll-up door it’s going to cost you more. Roll-up door spring repair or replacement is usually around $200 – $250 for a 2 car door. If the brackets need to be disassembled to remove the springs due to the shaft not sliding sideways enough it will cost you an additional $50 – $100. http://www.youtube.com/watch?v=Z_eZc-kh40c&feature=youtube_gdata
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Call us today for new garage door installations, repairs or replacement. Most times a small adjustment is all that’s needed to make your garage door last for years to come.  We fix broken springs, replace rollers, anchors, brackets. Replace bent panels, re-align sensors, replace perimeter seal or bottom seal and much more. We also offer a safety inspection & tune-up services to keep your garage door opener running smoothly.
Steel is the most popular material used for garage doors today because of its durability. Steel will look great forever and is virtually maintenance-free. It also has the advantage of being the least expensive garage door you can buy. If you're looking to add even more curb appeal, a Steel Door in Carriage Style like the one pictured, might be just what you're looking for... http://www.youtube.com/e/Z_eZc-kh40c?app=desktop
When you hire a professional, the first thing they will do is turn off the power as a safety precaution.  They will then measure the existing door springs to make sure the new springs they order or have in stock fit accordingly.  With these new springs, they will unwind the existing springs and install the new ones in its place, tightening them with screws.  When tightened, the springs will be balanced, lubricated and the springs will be wound up.  Lastly, the door will be tested and the tracks will be lubricated to move efficiently.

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9.9 Go to the other side of the garage door and insert the end of the cable into the drum. Rotate the drum until the cable is tight. Slide the drum against the bearing and push the shaft to the right. The marks should line up. If they don't, figure out why and correct the problem. It could be a stuck cable, the garage floor may have shifted, or the vertical angle that helps support the bearing plate may have loosened and shifted. Many garage doors have been installed with a gap between a drum and a bearing plate. The cable drums should always be flush against the race of the bearings. http://youtu.be/Z_eZc-kh40c

While a new coat of paint can go a long way in improving the look of your garage door, the truth is that door design has come a long way in the years since garages were first installed in homes. Not only are newer doors more in line with current fashion trends, but they are also better sized for today’s cars. A new, contemporary door is a great way to get an immediate boost on the value of your home.

2.3 Beware of older winding cones. These older Crawford and McKee torsion spring cones were made for 5/8" bars. Sometimes, however, the holes are too small for 5/8" bars. Whatever you do, don't use a 1/2" bar; instead, grind down a 5/8" bar to fit. I recently had a McKee spring let loose after winding because I used a 1/2" bar when my 5/8" bar wouldn't fit. Just before it let loose I was telling myself, "This is not safe." And it wasn't. The only safe way to replace these older springs is to make a winding bar for each hole of each cone.
When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.
When it comes to garage doors, functionality and safety are equally important in the eyes of Sears Garage Door technicians. Our associates know the importance of garage door safety and the hazards that a faulty garage door can pose for your family. To confirm that your garage door and opener operate safely, our technicians perform a 20-point safety check during maintenance calls and repair jobs. This safety check verifies that any repair work performed has been done correctly and that there are no lingering safety problems with your door and mechanisms. If our technician discovers any safety concerns, he’ll advise you on the best way to proceed with correcting the problem.
Garage Door Installation – This includes the installation of a new garage door. Includes the door itself, the track, cables, springs, hinges, handles, locks and rollers.  It is the complete service and installation of a new door. We inspect all the parts, make adjustments to fit your garage opening, and service all elements during the installation process. Plus, we check to ensure all parts are in proper working order after installed.
Although there are several tutorials detailing how to work with garage door springs, repairing or replacing garage door springs is a dangerous job best left to the professionals. The springs are under a significant amount of pressure, and a single mistake while working on the springs can cause serious injury or damage to people and property. Many homeowners also find that some stores refuse to sell garage door parts to amateurs, which makes it difficult to purchase the necessary parts for the repair or replacement job. Anyone who decides to attempt this work needs to spend time carefully learning each step of the process, purchase the necessary tools and take precautions to improve safety.
Refrain from parking your car in the garage until the garage door is repaired. Additionally, try not to open and close the door while it’s in this condition. With that amount of possible force coming from the springs or cables, they could potentially damage your vehicle or other property in the garage as well as cause serious injury. It’s especially important that you and your family stay away from these cables or springs until everything is repaired.
Extension springs are long, lighter-weight springs that run perpendicular to the door and are mounted above the horizontal portions of the door tracks. These springs are tensioned by stretching out, using cables and pulleys, as with the torsion system. Because extension springs are merely suspended between two brackets (they are not mounted to a rod, like torsion springs), they must have a safety cable running through each spring. This helps contain the spring in the event of a breakage. Without the safety cable, a spring breaking under tension is a very serious safety hazard. If you have old springs that don't have safety cables, you should install them even if you aren't replacing the springs.
The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.
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Remember, a garage door is usually made of metal and pushed along a metal track. That means that lubrication is essential, especially in winter. Keep in mind that lubrication can harden and get gunky as temperatures fall, so make sure that the lubrication on your tracks is rated for the lowest temperature that you’re likely to experience in your part of the world.


However, in addition to potentially causing injuries to the under-prepared DIYer, a malfunctioning door can become a safety hazard to you and your family. Keep in mind, according to the National Electronic Injury Surveillance System (NEISS), over 13000 people checked into hospitals with garage related injuries in the United States in 2007. You don’t want to turn a loved one into a statistic just to save a few dollars!

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Scott was exceptionally polite, professional and knowledgeable. He thoroughly checked my garage door opener, but also inspected the garage door itself and pointed out rust and deterioration that has occurred. Scott then gave me a quote on a new garage door, explaining the installation procedure and quality elements of the new door including the warranty. I was very pleased with the entire service appointment, and my husband and I are seriously considering the new garage door, but only if Scott is the installer! Thanks, Scott!
On average, to have your springs replaced on your garage door will vary anywhere from $200 to as much as $400 if you were to hire a professional.  Breaking the costs down, the springs, depending on the part needed and the size, will cost about $20 to $60 each.  Add in the labor, which can be $45 to $85 per hour, depending on your location, can bring the grand total to the estimate noted.   A tilt-up door, on average, will be about 20 to 30 percent less than a roll-up door.
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The cost to repair a garage door is typically more affordable than installing a new garage door. Often, a garage door repair simply requires fixing a broken spring. The average cost to repair a garage door spring is $180, but prices range from $100 to $350 if the installer must disassemble the brackets to reach the springs. Common garage door repairs include lubricating or balancing the springs and installing safety cables that work as a backup for an extension spring system. Most homeowners can lubricate the springs on their own for the cost of the lubricant ($5 to $6), but many garage door contractors include lubrication services as part of their maintenance plans. Refitting existing springs to balance the door requires between 45 to 90 minutes to complete, with a price tag ranging from $75 to $110. Safety cable installation costs between $150 and $200.
Nate was very courteous and professional and called to let me know that he was about 30 minutes from my house. I had purchased a new Sears garage door opener, but when Nate arrived at my home, he inspected the existing unit and told me that it was still in good shape except for a worn out part. Nate procured the new part and brought it to my home this morning. The unit was repaired in about 10 minutes! The existing unit was just over five years old, so I'm glad I will get some more use out of it.
Loosen the set screws while holding each spring with a winding bar. Position a sturdy ladder to the side of the springs, rather than working directly in front of them, for safety reasons. Put on eye protection and leather gloves. Push a winding bar into the bottom hole of the winding cone on the outside of 1 spring. Use a wrench to loosen the 2 set screws. Keep a firm grip on the bar as the the spring will expand powerfully as the screws are released. Repeat on the other side.[2]
Doors with extension springs have two sets of pulleys (which are sometimes called _sheaves_): one at the end of each spring and one at the top of the vertical door track. They also have two cables on each side. One cable attaches to the bottom of the door, runs up and over the pulley above the door and around the spring pulley and then attaches to the door track bracket. The other cables are safety cables that run through the middle of the springs and are fixed to a track bracket at both ends. These cables restrain the springs if they break under tension. All extension springs must have safety cables.

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When a garage door service company gets a phone call in reference to a broken spring, the first thing the homeowner usually says is “the cables are broken”. This makes sense because the cables on a garage door will fly every which way, fall to the ground, become disconnected from the door, or even get caught in between the garage door and the jamb. It is rare for cables to break or need replacing when a garage door spring breaks. If your garage door has two torsion springs, the second spring will keep the cables tight and on the drums. You will have to look up at the springs to determine if one is broken.

"That's the most common scam that's out there," says Jason Carter, customer service manager at Banko Overhead Doors in Tampa, Florida. "A lot of companies will tell customers they need seven different parts in addition to the springs, and charge them $500 to $600. We charge $225 to replace springs on a two-car garage, and that includes tax, labor and galvanized springs."
We have the best team of expert professionals who know how to handle each and every type of garage door and its components. This is because all of our technicians go through a rigorous train-ing process, covering every known garage door repair technique. We do not let them onto the field until we know that they are completely trained, and can perform a job to perfection. Aside from this, they are continually updated with all the latest knowledge, information and training in order to do their work efficiently
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When one or both springs break, gravity takes over and you feel the full weight of the door when lifting or lowering it.  It may be possible to pull the door up by hand, although doing so will likely be very difficult. In most cases, two or more people are needed to raise the door high enough for you to drive your car out of the garage. While single garage doors can typically be lifted, double doors are nearly impossible to manipulate due to their excessive weight.

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If your garage door isn’t operating properly, the torsion springs are likely to blame. If you’re concerned about tackling this project on your own, consider hiring out the job to a professional. Otherwise, replace both the left and right springs at the same time to save yourself from having to do the job twice. Remove the old springs and measure them while they’re relaxed. Only then will you be able to order replacement parts and install the new springs. Replacing your own garage door springs takes only a little time and effort and can save you hundreds of dollars.

9.16 If you cannot get the stationary cones to finger-tighten against the center bracket, we recommend installing washers between the winding cone that houses the bearing and the spring bracket. This is a common problem with torsion springs on older Windsor garage doors because their steel bearings are often wider and they extend beyond the stationary cone. Raynor garage doors also have wider bearings that fit properly in their 2 1/4" stationary cones, but washers may need to be installed if their bearings are installed in 1 3/4" or 2" stationary cones, or if some of their older bearings are installed in their newer cones that are installed on older brackets.


We look out for the safety of our customers and their families. That’s why we do not sell garage door torsion springs separately to consumers, and it’s also why we recommend putting your broken garage door in the hands of our experienced technicians. At Garage Door Medics, we are licensed, bonded, and insured. We have completed thousands of garage door installations and spring repairs, and we make sure they are done safely and with the right springs for your garage door system.


ryan was way more than early when he showed up. ryan gave me a straight up, not nonsensical "ah..ah..." like someone making up a story to listen to. direct and to the point, like a professional, gave me my options that i could present to the boss. the boss didn;t like the price of the new rollers. but she loves that it doesn't sound like a tank coming home from war. we were completely unprepared for this, so, it's good we got a guy like ryan.
Typically, it will cost less to install a steel garage door without an opener than to install a custom wood door with a garage door opener. Recent innovations have also yielded high-tech doors with thick insulation and energy-efficient glaze, as well as finished interior surfaces and other significant upgrades. These are more expensive doors, but they are also extremely durable.
Although there are several tutorials detailing how to work with garage door springs, repairing or replacing garage door springs is a dangerous job best left to the professionals. The springs are under a significant amount of pressure, and a single mistake while working on the springs can cause serious injury or damage to people and property. Many homeowners also find that some stores refuse to sell garage door parts to amateurs, which makes it difficult to purchase the necessary parts for the repair or replacement job. Anyone who decides to attempt this work needs to spend time carefully learning each step of the process, purchase the necessary tools and take precautions to improve safety.

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Luckily, your garage door is a pretty sound investment. According to Garage Wow Now, garage doors were ranked in the top three for home improvements whose costs are recouped through increased home value. Similarly, realtors regularly increased the list price of a home with a new garage door by 1 to 4 percent! That means, if you spend $2000 on a new garage door, you can increase the value of your home by almost $8000 if you have a $200,000 home. Furthermore, compared with the other two highest rated improvements — siding replacement and deck installation — a garage door replacement is far more affordable.

If your photo eyes are clean and the door still isn’t closing, the next thing you’ll need to do is check the alignment of the eyes. The eyes should be pointing in exactly the same direction and at the same angle. If they’re off, they won’t register that the other one is there, and it’ll assume something is in its path, causing the door to stay in the open position. When checking the alignment, measure the height of each photo eye from the ground. Use a level to make sure they’re pointing directly across at each other at the same angle. A laser level will make this part a little easier, but if you don’t have one, a regular level will work as well.


9.16 If you cannot get the stationary cones to finger-tighten against the center bracket, we recommend installing washers between the winding cone that houses the bearing and the spring bracket. This is a common problem with torsion springs on older Windsor garage doors because their steel bearings are often wider and they extend beyond the stationary cone. Raynor garage doors also have wider bearings that fit properly in their 2 1/4" stationary cones, but washers may need to be installed if their bearings are installed in 1 3/4" or 2" stationary cones, or if some of their older bearings are installed in their newer cones that are installed on older brackets.

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