The problem is that one of the garage doors "catches" (i.e. stops) while going up at about 2 feet off the ground ~90% of the time. When the button is pressed again, it goes all the way down. This cycle can be repeated ad nauseum, or I can give the door a gentle tug upward just before the "Sticking" point, and this will give the door enough "impetus" to make it all the way up.
While a sudden issue is usually easily repaired, a consistent issue that has gone unaddressed for months or years will likely require a total replacement. The problem is that garage doors have a number of heavy, powerful moving parts. If the door is working as it is designed, it can open and close hundreds and hundreds of times without issues. However, if there is even a small issue in the lifting mechanism that repeatedly influences the movement of the door, you will soon find that the damage caused over those hundreds of lifts can’t be fixed.

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Most homeowners never know they have a broken garage door spring until they try to leave their home. You go in the garage to open the door, push the wall button, and the door only goes up 6”. The reason for this is the garage door opener force or sensitivity has activated, causing the opener to stop pulling the door up. This is a safety feature built into most garage door openers. It is actually a good thing when the open force activates to prevent any damage to your garage door or opener.
The track is secured with these little brackets and they're adjustable. There's a slot that it rides in so you can unscrew it here and adjust it if you need to. And you're going to have to pay attention and look at it closely to make sure it's in the right spot, but it's not that tricky and you can do it. And usually one side is out of alignment so you can compare it to the other and then adjust it as needed. https://youtube.com/watch?feature=youtu.be&v=Z_eZc-kh40c
Good response time and service; Question - I googled to find the Sears Garage Door repair phone number. During the conversation, I was unsure if this was "Sears" or a "contractor service" or other service. I had to ask if this repair person was coming from "Sears" or an independent repair. I was concerned until the service man arrived in a sears truck wearing Sears apparel. You might want the process to be more clearly identified as Sears.
Before we help you diagnose your stuck garage door, safety concerns can't be over stated. When trying to figure out how to fix a stuck garage door, it is important to take every safety precaution. Garage doors weigh hundreds of pounds and torsion springs hold a tremendous amount of energy waiting to be released, so without proper precaution it is possible to hurt yourself attempting to perform unauthorized repairs.

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Both types of springs are _loaded_, or under tension, when the door is closed. This gives them stored energy to help lift the door as it's being opened. When the door is all the way up, the springs are relaxed, or relatively so—they still may be under some tension. The mechanical difference between extension and torsion springs is that extension springs are loaded by stretching, or elongating, while torsion springs are loaded by twisting, creating torque.
If one of your door springs just broke and you are looking for instructions to decide if you can change the spring or springs safely and correctly, this page should help. DO NOT OPEN AND CLOSE YOUR GARAGE DOOR. Wooden garage doors are heavy and will probably damage or ruin the opener. The tops of steel doors often bend when operated with broken springs.
Determine the inside diameter of the spring and the size of the coils. Run a tape measure across the opening at one end of the spring. Carefully measure the inside diameter of the spring so you can provide the supplier with this information. Then, use a tape measure to find the length of 10 coils on the spring. Divide the length by 10 to determine the measurement of a single coil.[7]

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10.4 Raise the second bar 90 degrees and insert the first bar. This is "three." Continue winding. If the spring shortens in length, unwind the spring and switch sides - the springs are on backward. Otherwise, continue winding until you reach a count of "30." This is 7 1/2 turns, which is normal for most 7' doors. Longer life springs are wound the same number of turns. Newer steel doors with only one strut on top often need only 7 1/4 turns. On 8' doors count to 34. Each time you insert a bar into the winding cone, listen for the click to let you know the bar is in all the way. Not inserting the bar all the way could cause the cone to explode. https://m.youtu.be/Z_eZc-kh40c

A garage door spring replacement should cost between $175 and $225 for a single tension spring and between $250 and $300 for two tension springs. Most garage door companies carry a wide enough variety of spring sizes to cover most residential doors. As long as the proper amount of turns are put on the spring, there are more than one correct springs to use for any one door.
If you have decided to replace your springs, if you are sure your door had the correct springs, and if you are ready to buy new ones, we recommend that you measure your spring or springs following the instructions in Step 4 below. Measuring springs can be difficult; most individuals, even garage door technicians, sometimes have difficulty measuring torsion springs. Ordering incorrect springs wastes time and money.
Locating a contractor - there are many professional overhead garage door companies. It is always advisable to contact at least three different agencies and request a bid or quote for the work. Be sure that each quote includes the costs for a few different types of doors, any installation fees, and the cost of wiring the electronic openers. Standard prices range from:

Finally, one of the most important garage door innovations over the years in increased child safety features. Sensors can detect when a child or pet is crossing the threshold while the door is closing, prompting it to stop immediately. Furthermore, doors can also sense when something is being pressed by the door, causing it to stop before inflicting a brutal crushing injury.

Standard torsion springs (about $40 each) have a service life of 7,000 to 10,000 open/close cycles. However, you can buy double-life (25,000 cycles) replacement springs for about $65 per spring. If you have a two-spring setup and one spring breaks, the second spring will break soon. So replace them both at the same time. To get the right springs for your door, you'll have to provide the supplier some details. Here's how:
Homeowners have long been warned that torsion springs are extremely dangerous to work with and that replacing them must be left to a professional. But these claims are somewhat exaggerated. If you understand how they work, and you pay attention to what you're doing, you can replace them safely and surprisingly easily. Granted, they're a little spooky to work with at first (partly due to their reputation), but this is a good thing—you really don't want to forget that they're under tension. Thinking about every step — before you take it — is the key to staying safe.
Remember, a garage door is usually made of metal and pushed along a metal track. That means that lubrication is essential, especially in winter. Keep in mind that lubrication can harden and get gunky as temperatures fall, so make sure that the lubrication on your tracks is rated for the lowest temperature that you’re likely to experience in your part of the world.
7.5 Slide both springs out toward the cable drums. This is often the hardest part of the job. You may need to file away swollen shaft, set screw burs, drywall or paint. If the shaft is distorted because the garage door installer overtightened the set screws, file the shaft, insert a bar into the cone and tap the bar with a hammer until the cone passes over the enlarged portion of shaft.
Interested in garage door installation? You don’t have to know how to install a garage door or how to install a garage door opener. Lowe’s has you covered with professional, independent garage door installers to manage the job from taking measurements to the final garage door opener installation. Why take the time to learn how to install garage doors or how to install garage door openers? Invest less time and manage garage door installation costs. Contact Lowe’s for your project services today.

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When you know you’re in range and the door still won’t open, check to make sure the antenna is hanging down from the motor inside your garage and nothing is blocking it. Your antenna must be free from any obstruction to clearly receive the signal to open and close the door. Also inspect the antenna for any signs of damage. If it looks like there has been damage to the antenna, you’ll need to call your garage door technician to come out and replace it.

Remove the clamps and pliers from the torsion tube and track, and lift the door about 3 ft. by hand. If the door springs are properly adjusted, the door should stay in place when you let go. If the door falls when you let go, add a quarter turn to each spring. Repeat if necessary. If the door continues to open on its own, release spring tension in quarter-turn increments until the door stays in place when you let go. Then reconnect the opener.
The material and style of your door as well as the replacement parts needed will impact the total cost of your project. It would cost less to install a steel door with no opener then it would to install a wood door with an opener etc… High tech doors come with enery-effecient glaze and thick insualation as well as finshed interiors and other upgrades. These doors are more expensive but are more reliable and durable.
Good response time and service; Question - I googled to find the Sears Garage Door repair phone number. During the conversation, I was unsure if this was "Sears" or a "contractor service" or other service. I had to ask if this repair person was coming from "Sears" or an independent repair. I was concerned until the service man arrived in a sears truck wearing Sears apparel. You might want the process to be more clearly identified as Sears.
Automatic doors require not only the installation of a heavy door, but the motor and cables as well. Automatic doors are much more common now because of their convenience, but in a case such as the heavy wood door, they are a necessity. A strong motor is required to pull up a heavy door. However, automatic doors are not without their faults -- they quickly become a manual door when the power goes out.
Garage door springs offset the weight of a garage door and allow the door to be opened and closed easily, either by hand or by an automatic garage door opener. The high-tension steel in the springs has a limited lifespan, and over time, the springs lose their effectiveness. Garage door springs come in levels of quality—they may be described as "10,000-use" or "20,000-use" springs, for example. This may sound like a very large number, but when you consider that a garage door might be opened four or five times a day, every day, every year, it becomes clear that there is a limited lifespan for these critical garage door parts.
Looking to repair your garage door opener? Common problems could range from issues with the remote or wall switch that control the garage door opener to more serious issues like a grinding noise coming from the opener itself. If you need help with repairing your garage opener, schedule a repair appointment today! We repair all major brands and have same-day availability in most markets, so we can get your garage door opener repaired and running smoothly. To learn more about the cost of repairing garage doors, visit our garage door and opener installation and repair cost guide.
Garage door and their openers require basic maintenance. If an emergency occurs, you need to know that your door will open and close. Especially if you have children at home, check the sensors once a month to prevent potential injury. The force setting test lets you know that the door will stop if a child or object is in the way. The photo eye sensors will detect if a child or object is moving under the door and prevent the door from closing. In addition, a complete visual inspection of the system will help to show if something looks out of place or there is obvious damage. Lubricate your springs semi-annually. Investing a few minutes to keep your garage door in tip-top shape may prevent it from getting stuck halfway open or closed.

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If one of your door springs just broke and you are looking for instructions to decide if you can change the spring or springs safely and correctly, this page should help. DO NOT OPEN AND CLOSE YOUR GARAGE DOOR. Wooden garage doors are heavy and will probably damage or ruin the opener. The tops of steel doors often bend when operated with broken springs.
We arrived at a rental property and tried to open garage door to get our vehicle in so we could unload luggage, etc. Could not open from outside. Went into house and, from inside garage, tried automatic opener but this did not work. So in trying to open the door manually, I reached up and pulled on the red cord attached to a lever. What I could not see, and was not expecting, is that the rope was frayed through almost completely. The rope broke when I applied some weight to it, sending me backwards onto the floor of the garage. https://www.youtube.com/e/Z_eZc-kh40c?app=desktop
With Garage Door Doctor, you can rest assured we will replace your springs correctly. We offer 2 types of springs – standard and high cycle. On a 7 foot tall door, our standard torsion springs will last 15,000 cycles and our high cycle torsion springs will last 50,000 cycles. How many years will this last you? That is based off only one thing – usage. For example, with standard torsion spring, if you use your door 4 times a day, you get just over 10 years of life. However, if you use your door 8 times a day, you would get just over 5 years of life. If you use door very little or if you are moving very soon, maybe standard springs would be best for you. If you use your door many times a day or if you don’t plan on moving for a while, high cycle springs would be best for you. Getting high cycle springs will ensure you won’t be stuck with a broken spring for many years to come. Either way, both types of torsion springs we offer work great – its just a matter of when the break again. Call Garage Door Doctor today to have your garage fixed properly!

As mentioned in issue #2, garage doors are designed with a reversing mechanism that prevents them from crushing objects in their path. If you find that your garage door closes part way and then goes back up, this can be triggered by objects on the ground blocking their path such as garbage cans or toys. It could also be caused by a buildup of debris on the tracks that prevents the rollers from moving forward. This could include small items like rocks, gum or mud buildup. If the door hits even a small object on the track, it will go back up to avoid crushing whatever is underneath it. 

Homeowners have long been warned that torsion springs are extremely dangerous to work with and that replacing them must be left to a professional. But these claims are somewhat exaggerated. If you understand how they work, and you pay attention to what you're doing, you can replace them safely and surprisingly easily. Granted, they're a little spooky to work with at first (partly due to their reputation), but this is a good thing—you really don't want to forget that they're under tension. Thinking about every step — before you take it — is the key to staying safe.
Clearly there is a lot going on with your garage door and it takes trained and qualified experts to properly install, maintain, repair, and replace them. The experts and On Track Garage Door Services have the tools, skills, training to get your garage door fixed the first time. In addition we can help you fix your garage door affordably and offer many options from your basic garage door to custom wood styles. To find out how much your garage door repair will cost in Phoenix, Scottsdale, Mesa, Chandler or anywhere else, give us a call at 480-641-2301 or use our Contact Page.
The two main garage door operating mechanisms are sectional roll-ups or tilt-ups. Garage door repair services can fix single-car, double-car or RV-height doors. Your garage door may be made of wood, steel, aluminum, masonite, vinyl, fiberglass or another material. The type of garage door repair you need really depends on the type of garage door you have and the issue at hand. Garage door repair pros often charge a flat service call fee to diagnose the problem and provide an estimate. For customers who choose to have the repair done, the service call fee may be applied to the first hour of labor (including time to make the diagnosis). If your garage door is under warranty, the repair may be free of charge.
Refrain from parking your car in the garage until the garage door is repaired. Additionally, try not to open and close the door while it’s in this condition. With that amount of possible force coming from the springs or cables, they could potentially damage your vehicle or other property in the garage as well as cause serious injury. It’s especially important that you and your family stay away from these cables or springs until everything is repaired.
Replacing a garage door panel can add significantly to the cost of a garage door repair. Panels run horizontally on sectional roll-up garage doors. They may be made of wood, vinyl, aluminum, fiberglass or steel. Garage door panels can become damaged from hail and other extreme weather, dents and dings, car accidents, and age. When deciding if you want to replace a garage door panel, it’s helpful to compare the potential repair cost to the cost of a new garage door. Panel replacement requires a pro with the proper tools as well as the new parts. With parts and labor you could be paying more than $500 for one new panel. In comparison, a new garage door may cost $800-$1,200 (on average) with installation. If there is a possibility your garage door was structurally compromised when the panel was damaged, have the pro assess whether it’s better to completely remove and replace the door, rails and framework to ensure your home’s safety. It may also be better to completely replace your door if it is severely rusted or dented; if the paint is peeling and fading; if the door model is outdated or you can’t find replacement panels; or if the panels or rails are structurally compromised.
However, in addition to potentially causing injuries to the under-prepared DIYer, a malfunctioning door can become a safety hazard to you and your family. Keep in mind, according to the National Electronic Injury Surveillance System (NEISS), over 13000 people checked into hospitals with garage related injuries in the United States in 2007. You don’t want to turn a loved one into a statistic just to save a few dollars!

Garage door springs come in two styles: torsion (see above), which mounts on the header above the door, and extension (Photo 1), which floats above the upper roller track. In the past, extension springs were safer to install but didn’t have containment cables running through the center of the spring. Without cable, these springs become dangerous, heavy whips when they break. They also tend to be noisier than torsion springs, and we recommend you use them only if you don’t have the 12 in. of headroom above the door that a torsion spring requires.


5.1 With the cables still tight on the drums, mark the drums and torsion shaft at each end with a file or a marking pen. If at least one of the springs is still wound, don't touch the cable drums and don't grab the shaft. If the cable breaks, the drum could spin and the cable rip through muscle and bone. If the set screws aren't tight enough, the shaft could spin and cause injury.
When a garage door service company gets a phone call in reference to a broken spring, the first thing the homeowner usually says is “the cables are broken”. This makes sense because the cables on a garage door will fly every which way, fall to the ground, become disconnected from the door, or even get caught in between the garage door and the jamb. It is rare for cables to break or need replacing when a garage door spring breaks. If your garage door has two torsion springs, the second spring will keep the cables tight and on the drums. You will have to look up at the springs to determine if one is broken.
On one-piece doors with side springs, you open the door to relieve the spring tension, and simply swap out the springs on the opener-arm mechanism; there are no cables or pulleys to deal with, and the springs have internal safety rods. Some doors have tensioners that maintain moderate tension when the door is open all the way, and on these you'll have to loosen the tensioner in order to remove the spring.
The technician did a wonderful job - arrived on time and completed the job in less than 2 hours. I would have given him a 5 on everything if he had returned to add the additional piece (a piece that is fixed to the door frame for better insulation) to my door on the outside on the day he said he would come back. The piece he brought was of wrong color and he said he would be back with the right color the first day after New Year's Day to put up the piece. I hope he can come back soon.

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In order to replace your garage door spring(s), you will need to find the current measurements in order to accurately replace the spring(s). This should take about 3 minutes and you don't need to remove the springs or loosen the tension to measure them. Our springs are made to be a bit flexible, so you don't have to get it to an exact measurement. 
Thank you, thank you, thank you for sharing your knowledge. I just replaced our shower cartridge and our leak is FIXED!!!!!!! Your instructional was clear and concise. I did purchase 2 cartridges first, because I did not know the type it was and could not pull it out without the plastic cover it comes with. Fortunately, it was one of the two. By the way I'm a 63 year old woman. If I can do it, anyone with internet and a little patience and an hour can do it..... https://www.youtube.com/e/Z_eZc-kh40c
Homeowners have long been warned that torsion springs are extremely dangerous to work with and that replacing them must be left to a professional. But these claims are somewhat exaggerated. If you understand how they work, and you pay attention to what you're doing, you can replace them safely and surprisingly easily. Granted, they're a little spooky to work with at first (partly due to their reputation), but this is a good thing—you really don't want to forget that they're under tension. Thinking about every step — before you take it — is the key to staying safe. 

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When you know you’re in range and the door still won’t open, check to make sure the antenna is hanging down from the motor inside your garage and nothing is blocking it. Your antenna must be free from any obstruction to clearly receive the signal to open and close the door. Also inspect the antenna for any signs of damage. If it looks like there has been damage to the antenna, you’ll need to call your garage door technician to come out and replace it.
"That's the most common scam that's out there," says Jason Carter, customer service manager at Banko Overhead Doors in Tampa, Florida. "A lot of companies will tell customers they need seven different parts in addition to the springs, and charge them $500 to $600. We charge $225 to replace springs on a two-car garage, and that includes tax, labor and galvanized springs."
They were quick, friendly, and highly professional. Little things like making me enter security code from the other side of the closed garage door revealed their attention to security They had to run to Home Depot to get a small block of wood to fix an existing problem with the door — They didn’t charge me extra. Quite unexpected & appreciated. 10 out of 10 https://m.youtube.com/embed/Z_eZc-kh40c
Our garage door broke 3 days before Christmas, trapping my car inside. We contacted our home warranty, and within 24 hours, Sears called with an appointment time for the next day! I was so impressed! I thought, for sure, with the holidays, we would have to wait. When the technician showed up, he was so friendly. Unfortunately, the repair was not covered under our warranty, but he was able to help us get a good deal on a new spring and still make the repairs that day before he left. He also gave us great advice on how to keep the spring lubricated so it would not break again. I felt like he really went above and beyond to provide great service. Since moving into this new house in August, we have used Sears for several things now, and have been very pleased with the service. It's nice to see that in an age when so many companies just put customer service on the back burner in order to meet their bottom line, Sears still really cares and makes their customers feel important. Thanks for taking care of us this Christmas!

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If one of your door springs just broke and you are looking for instructions to decide if you can change the spring or springs safely and correctly, this page should help. DO NOT OPEN AND CLOSE YOUR GARAGE DOOR. Wooden garage doors are heavy and will probably damage or ruin the opener. The tops of steel doors often bend when operated with broken springs.
With over 300 independently moving parts, your garage door is a deceptively complex piece of equipment. To help prevent malfunctions and break-downs, it is a good idea to occasionally perform a garage door tune-up to keep all of these parts in good working order. A regular tune-up service by a Sears professional can prevent unexpected door problems and prolong the life of your existing equipment.

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Gather the supplies and tools needed for changing the springs safely. In addition to the torsion springs you'll need a minimum of one or two 10" vise grips, an adjustable wrench, and two 1/2" X 18" winding bars. Most hardware stores sell 1/2" X 36" steel rods that can be cut in half. You'll also need a firm ladder and a rag for cleaning your hands. A ruler and a file may also be necessary; a socket wrench and sockets would shorten the time required. Finally, make sure your garage is lighted well.
As a first time homeowner, Home advisors is an invaluable tool! There is a steep learning curve that comes with buying a house!!!! Being able to have access to unbiased information is great! It really helps to have a basic idea of what costs are, and all the different things that go into each project. who knew that there was so much to consider when looking to replace garage doors!!!!
If your garage door goes up and down in a jerky motion, you might have one broken spring on a two spring system. Some garage door openers are strong enough to lift a door with only one good spring. The “herky jerky” motion is especially common with garage doors equipped with extension springs. It might be something as simple as lubricating your garage door pulleys, hinges, and rollers. When in doubt or if something doesn’t feel right about your door, call a service company to have it serviced.
Electric Garage Door Openers – Service and repair of the electric garage door opener itself, including the lift mechanism that pulls the door up and guides it down. This is typically not part of the garage door itself and is serviced and repaired on its own interval. Typical service includes inspection, repair, adjustment, and lubrication if needed. Also, we typically inspect the mounting of the unit as well as its attachment to the door itself.
Home Depot local Service Providers are background checked, insured, licensed and/or registered. License or registration numbers held by or on behalf of Home Depot U.S.A., Inc. are available at homedepot.com/licensenumbers or at the Special Services Desk in The Home Depot store. State specific licensing information includes: AL 51289, 1924; AK 25084; AZ ROC252435, ROC092581; AR 228160518; CA 602331; CT HIC.533772; DC 420214000109, 410517000372; FL CRC046858, CGC1514813; GA RBCO005730, GCCO005540; HI CT-22120; ID RCE-19683; IA C091302; LA 43960, 557308, 883162; MD 85434, 42144; MA 112785, CS-107774; MI 2101089942, 2102119069; MN BC147263; MS 22222-MC; MT 37730; NE 26085; NV 38686; NJ 13VH09277500; NM 86302; NC 31521; ND 29073; OR 95843; The Home Depot U.S.A., Inc. is a Registered General Contractor in Rhode Island and its Registration Number is 9480; SC GLG110120; TN 47781; UT 286936-5501; VA 2705-068841; WA HOMED088RH; WV WV036104; WI 1046796. ©2018 Home Depot Product Authority, LLC. See sales associate for full list of product exclusions and other restrictions that may apply or call 1-800-HOMEDEPOT. Void where prohibited.
Instead, try other methods that might break the frozen connection between the door and the floor. For example, you can use a heat gun or hair dryer to melt the ice and free the door. Standard de-icing products can also work. And if you are careful not to damage the door or the seal on the bottom of the door, you can use a flat shovel or similar tool to chip away at the ice.
Nothing can be more frustrating than trying to open or close your garage door, but have it get stuck halfway. The most common reason this happens is due to a broken torsion spring, a part that is responsible for providing balance. It is a common problem that has many people saying “My garage door has a broken spring or is stuck, what do I do next”? If you are in this same boat, you’ll find the information below very useful.
If your garage door goes up and down in a jerky motion, you might have one broken spring on a two spring system. Some garage door openers are strong enough to lift a door with only one good spring. The “herky jerky” motion is especially common with garage doors equipped with extension springs. It might be something as simple as lubricating your garage door pulleys, hinges, and rollers. When in doubt or if something doesn’t feel right about your door, call a service company to have it serviced.
Unlike torsion springs, replacing extension springs has long been given the "green light" for DIYers, primarily because you can complete the job without having to deal with spring tension. The general process is simple and safe: open the door to relieve the spring tension (and secure it open with C-clamps in the tracks); disconnect the spring from the track bracket and the spring pulley, and disconnect the safety cable from one end; install the new spring, reinstall the pulley, and reconnect the safety cable, and you're done. http://www.youtube.com/watch?feature=youtube.be&v=Z_eZc-kh40c

CAUTION! Replacing garage door torsion springs is dangerous because the springs are under tension. If you do not use the right tools and follow safe procedures, you could lose hands, limbs or even your life. You could also damage property. We want your business, but not at the expense of your well being. Doing the job right is your responsibility. If you have any doubts about your ability to safely change your springs, we recommend you hire a professional to repair your garage door. Safety First! Then work.
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