9.9 Go to the other side of the garage door and insert the end of the cable into the drum. Rotate the drum until the cable is tight. Slide the drum against the bearing and push the shaft to the right. The marks should line up. If they don't, figure out why and correct the problem. It could be a stuck cable, the garage floor may have shifted, or the vertical angle that helps support the bearing plate may have loosened and shifted. Many garage doors have been installed with a gap between a drum and a bearing plate. The cable drums should always be flush against the race of the bearings.
We couldn't have been happier with the technician. He was prompt, efficient, didn't complain about moving items to do the installation, cleaned up after himself, was polite and thorough. He seemed very sure of exactly what to do next. As a favor, he took a couple of minutes to remove a light globe to replace a bulb since he had the ladder in the garage because we can't get to it. We were very impressed with him. We would definitely request him again.
Finally, we also carry any and every residential garage door product that you need to have a state-of-the-art, secure and safe garage door. We are proud certified dealers of Clopay doors, the most durable and versatile doors on the market. With over fifty years of garage door manufacturing experience, you can trust Clopay quality, just as you can trust our team to install these highest-quality doors.

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Grab a tape measure and press the hook between two spring coils and note the length of 20 coils. Then measure 40 coils. Convert the measurements to a decimal (4-1/2 in. to 4.5 in., or 4-1/8 to 4.125, for example). Divide the two measurements by 20 and 40 to obtain the spring's wire diameter. Here's an example: 4.50 divided by 20 = .225-in. wire diameter; 9.0 divided by 40 = .225-in. wire diameter. If the two results match, you've measured correctly.
Not only was the upward-lifting garage door and the electric garage door opener invented by Overhead Door Corporation’s founder C.G Johnson in the 1920s, but we also have a tradition in excellence for garage door repair, service and maintenance. Even with the most reliable products problems can arise and when they do it’s important to know who to contact to fix these issues while providing solutions to prevent future complications.
Loosen the set screws while holding each spring with a winding bar. Position a sturdy ladder to the side of the springs, rather than working directly in front of them, for safety reasons. Put on eye protection and leather gloves. Push a winding bar into the bottom hole of the winding cone on the outside of 1 spring. Use a wrench to loosen the 2 set screws. Keep a firm grip on the bar as the the spring will expand powerfully as the screws are released. Repeat on the other side.[2]
If you have two torsion springs on your garage door, the good spring will most likely keep the cables on the drums when the other spring breaks. This makes it much easier to lift because the good spring will be pulling half the weight of the garage door. You can also use the garage door opener to help assist while someone lifts the door and acts as the broken spring. Use extreme caution when doing this to prevent damage to your garage door or injury to a person. 

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Your door’s torsion spring is located approximately one foot from the top section of your door when it is closed. It consists of two large coil springs, and is approximately the length of your arm. Its purpose is to balance the weight of your door so that a door weighing between 160 and 185 pounds is practically weightless to lift. As such, it makes it possible for a garage door opener to raise the door using only ten pounds of pressure.

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SNAP... bang... boom. That is the sound of a garage door torsion spring breaking. It can be a very loud noise that sounds like a firecracker or gunshot. Springs are rated for a certain number of cycles and are the first thing that will break in your garage door assembly. Broken springs are the #1 source of customer calls for garage door repair companies. If you have a broken spring, you should NEVER try to open the door, as it can be very dangerous. This repair should be left to a professional or someone with the right tools and skills.
Warning! If the door is partially open and crooked, don’t touch it. Period. It’s a sign your door is off balance, and it’s usually caused by a problematic cable. It’s likely the door is still under tension from the spring, and one false move could send a 150-pound door crashing down, causing damage or injury, says Vincent Johnson, owner of Garage Door Doctor of Cypress, Texas.
Safe automatic door openers. All automatic openers must now have an auto-reversing mechanism and photoelectric eyes located near the floor on both sides of the door (see photo). If the door is closing and the beam between the eyes is interrupted, the door will automatically reverse. If the eyes aren’t connected, the door won’t operate. For instructions on how to install a new garage door opener, see How to Install a Garage Door Opener.
Once the lock switch has been activated, you can only control the garage door via the wall control unit. You may have forgotten to de-activate it after coming home from an extended period away, which is why the garage door seems to be stuck whenever you attempt to use your remote. Check to see if this is the case and simply unlock your remotes by pressing the lock switch again.

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7.3 Slide both torsion springs out above the top of the garage door toward the cable drums. Notice that there is only one bushing or bearing between the cones. Sometimes a single bearing is pressed into the bracket; other brackets have a single bearing or bushing that fits in either cone. Do not try to install a bushing or bearing in both of the stationary cones. You will risk breaking a cone. The purpose of the bushing is to keep the shaft from wearing against the spring anchor bracket. Only one bushing is needed to accomplish this.

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If you have a garage door opener and you suspect a spring has broken, do not disconnect the opener from the door (by pulling the red emergency release handle) while the door is open. If you do, the door can come crashing down under its nearly full weight, with nothing to stop it. This is an extremely dangerous situation. It is never safe to leave the door open when a spring has broken because someone might try to close the door without realizing how heavy it is. Or, they might pull the emergency release handle on the opener. http://www.youtube.com/watch?feature=youtube_gdata&v=Z_eZc-kh40c
2.1 Two important assumptions will help you execute this replacement safely. First, assume that the springs are going to break as you unwind or wind them. To avoid injury, clutch the bars firmly on the ends furthest away from the cones and stand securely on a sturdy ladder, not on chairs or cans turned upside down. Keep clothes and body parts away from the springs. Wear safety glasses.
Step 2: Check the tracks with a level to make sure they're properly aligned. Horizontal tracks should slant slightly down toward the back of the garage; with roll-up doors, the vertical sections of track should be exactly plumb. Both tracks must be at the same height on the garage walls. If the tracks are not properly aligned, loosen but do not remove the screws or bolts that hold the mounting brackets, and tap the tracks carefully into position. Recheck the tracks with the level to make sure they're in the right position; then tighten the screws or bolts at the mounting brackets.

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When you install a new garage door, replace all the hardware as well. If your automatic opener doesn’t have an automatic reversing system that includes photoelectric eyes, replace it. Doors with openers also require two extra pieces of hardware that you’ll see in Photo 4: a support strut (usually included in the door kit) and an opener bracket (not included). For doors with torsion springs located over the door, spend the $50 or so to have a garage door professional release the tension.
As mentioned in issue #2, garage doors are designed with a reversing mechanism that prevents them from crushing objects in their path. If you find that your garage door closes part way and then goes back up, this can be triggered by objects on the ground blocking their path such as garbage cans or toys. It could also be caused by a buildup of debris on the tracks that prevents the rollers from moving forward. This could include small items like rocks, gum or mud buildup. If the door hits even a small object on the track, it will go back up to avoid crushing whatever is underneath it.

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Finally, we also carry any and every residential garage door product that you need to have a state-of-the-art, secure and safe garage door. We are proud certified dealers of Clopay doors, the most durable and versatile doors on the market. With over fifty years of garage door manufacturing experience, you can trust Clopay quality, just as you can trust our team to install these highest-quality doors.

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Delivered on time, with the products described: springs, winding bats, & plastic bushing. Quick install, but apparently I measured wrong, so these total length I bought was larger (which is good as there is less stress on the spring). However this did mean that I needed more than the generic rule of 30 1/4-turns of preload. I wound up with 38 1/4-turns per side for the door to balance when open 3' (per familyhandyman.com recommendations). Would definitely do it again.
Garage door and their openers require basic maintenance. If an emergency occurs, you need to know that your door will open and close. Especially if you have children at home, check the sensors once a month to prevent potential injury. The force setting test lets you know that the door will stop if a child or object is in the way. The photo eye sensors will detect if a child or object is moving under the door and prevent the door from closing. In addition, a complete visual inspection of the system will help to show if something looks out of place or there is obvious damage. Lubricate your springs semi-annually. Investing a few minutes to keep your garage door in tip-top shape may prevent it from getting stuck halfway open or closed.

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Slide the left spring onto the tube and add the cable drum. When your new springs arrive, put the new left spring (the 1 with the end facing up and to the left) on the torsion tube, making sure that the stationary cone on the end of the spring faces the center bracket. After sliding the new spring into place, replace the cable drum and insert the torsion bar into the left bearing bracket.[9] http://www.youtube.com/v/Z_eZc-kh40c&feature=youtube_gdata
A garage door that has a broken spring has nothing to support its weight. The size of the door and the type of spring system determines how difficult opening the door will be. A garage door should not be opened until the spring is repaired. However, when you need to get your car out of the garage, it may be necessary if you cannot wait for the repairman. Use extreme care when opening a garage door in this manner.
Overhead garage doors weigh hundreds of pounds, and doors that are not properly maintained or which are equipped with older automatic garage door openers can be safety time bombs. All too common are the tragic stories of garage doors injuring or even killing children or pets who found themselves underneath a closing door. Modern automatic door openers with auto-stop and auto-reverse mechanisms have greatly reduced such accidents, but mishaps can still occur if the door and door opener are not properly maintained.
Overhead Garage Door was prompt in keeping the appointment, efficient in their work and professional when they worked on my garage door. The garage door was broken and the technician couldn’t have been nicer or quicker in getting the door repaired. I don’t know when I’ve had such good service from anyone! To add to that already wonderful service, I then received a follow up from the owner asking me about my experience and to make sure my door was working well. I highly recommend Overhead Garage Door for all of your garage door needs. 

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Started in 2004, Aladdin Garage Doors has become known nationwide as the trusted source for garage doors, repairs, and fast, efficient service. With a mission focused on delivering outstanding customer care, we’re proud to offer garage doors that lead the industry in quality, value, and lifetime protection for homes and businesses. Whatever your garage door needs may be, you can count on Aladdin Garage Doors to offer:

10.4 Raise the second bar 90 degrees and insert the first bar. This is "three." Continue winding. If the spring shortens in length, unwind the spring and switch sides - the springs are on backward. Otherwise, continue winding until you reach a count of "30." This is 7 1/2 turns, which is normal for most 7' doors. Longer life springs are wound the same number of turns. Newer steel doors with only one strut on top often need only 7 1/4 turns. On 8' doors count to 34. Each time you insert a bar into the winding cone, listen for the click to let you know the bar is in all the way. Not inserting the bar all the way could cause the cone to explode. https://youtube.com/watch?feature=youtube_gdata&v=Z_eZc-kh40c
We are proud of the work we do in Northwestern North Carolina. We love this community and we love serving it. So whether you think you need a small repair or a major overhaul, we want to be the team that helps you increase the value of your home while making it a safer place to live for you and your family. Our professional and friendly sales team are eager to connect with you, so contact us today and find out just how we can ease your concerns and make transform your garage!

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I told several people that I planned on installing a garage door torsion spring after mine broke. ALL of them told me that it was too dangerous and a few feared for my life! Honestly it was one of the simplest home repairs I have ever done. That is thanks in large part to your very helpful installation video. Your videos on measuring springs etc. were also very helpful. All of the necessary details are there.
I told several people that I planned on installing a garage door torsion spring after mine broke. ALL of them told me that it was too dangerous and a few feared for my life! Honestly it was one of the simplest home repairs I have ever done. That is thanks in large part to your very helpful installation video. Your videos on measuring springs etc. were also very helpful. All of the necessary details are there.

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Most home centers don't carry all the replacement parts you'll need for garage door spring replacement, and most garage door service companies won't sell you springs. So you may have to order the parts online and wait for the shipment to arrive. Garagedoorpartsusa.com and stardoorparts.com are two online sources . First, inspect the condition of your cables and brackets. If you see any frayed strands on the cables or rust on the bottom brackets, replace them now before they fail. Bottom brackets cost about $15 per set. Premium-quality cables (listed as “7x19”) last much longer than economy cables and cost only about $4 more. So it's smart to buy the better cables for about $12 per set. https://youtube.com/watch?v=Z_eZc-kh40c

11.2c If the springs you installed are too weak, and you wind the springs the correct number of turns, the door will be heavy at the floor, and it will not stay open half way, but it will stay open if raised completely. If tension is added to the torsion springs to lighten the garage door and to get it stay open half way, the door will be harder to close; openers often damage the new steel garage doors when they are too hard to close.

All measurements should be in feet and inches. Step 1, measure across the existing door or desired space for the width, then up and down for the height. The rough opening of your space should be the same size as the door. Step 2, measure the sideroom, which is the space beside your door. Measure the width of the left side, and then the width of the right side. Step 3, measure the space above the door, which is called the headroom. Measure the height of the distance between the top of the door opening and the ceiling. Step 4, measure the ceiling, which is called the backroom. You’ll need to measure the distance of the garage door opening toward the back wall of your garage. You should have 6 total measurements in all once you’ve finished measuring the space. Keep in mind that having an automatic garage door opener installed might call for additional backroom or ceiling space.

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However, if you lose power and use the disconnect switch, you’ll need to reattach it to use your garage door motor to open and close your door again. Open the door all the way and then reattach this hook. Then try opening or closing the door again with your transmitter, and you should be all set. It will be easiest to reattach this hook when your car is not in the garage, as you’ll need to place a step ladder underneath the motor to reach it.

8.5 Inspect the bearing. Lube it with motor oil, spray lithium, or spray lubriplate grease. Do not use WD-40. If the shaft is worn and the bearing is seized and you can't free it, replace the bearing. Or, if you have bearings labeled "ADH" we recommend replacing them. I find very few other bearings that need to be replaced. However, if you do need to replace the bearing and you do not have a new one, you can replace it at a later date. You'll find a quick way to do this at our End Bearing Plate Replacement instruction page.
Loosen the set screws while holding each spring with a winding bar. Position a sturdy ladder to the side of the springs, rather than working directly in front of them, for safety reasons. Put on eye protection and leather gloves. Push a winding bar into the bottom hole of the winding cone on the outside of 1 spring. Use a wrench to loosen the 2 set screws. Keep a firm grip on the bar as the the spring will expand powerfully as the screws are released. Repeat on the other side.[2]

We look out for the safety of our customers and their families. That’s why we do not sell garage door torsion springs separately to consumers, and it’s also why we recommend putting your broken garage door in the hands of our experienced technicians. At Garage Door Medics, we are licensed, bonded, and insured. We have completed thousands of garage door installations and spring repairs, and we make sure they are done safely and with the right springs for your garage door system.


Clearly there is a lot going on with your garage door and it takes trained and qualified experts to properly install, maintain, repair, and replace them. The experts and On Track Garage Door Services have the tools, skills, training to get your garage door fixed the first time. In addition we can help you fix your garage door affordably and offer many options from your basic garage door to custom wood styles. To find out how much your garage door repair will cost in Phoenix, Scottsdale, Mesa, Chandler or anywhere else, give us a call at 480-641-2301 or use our Contact Page.
Remember, a garage door is usually made of metal and pushed along a metal track. That means that lubrication is essential, especially in winter. Keep in mind that lubrication can harden and get gunky as temperatures fall, so make sure that the lubrication on your tracks is rated for the lowest temperature that you’re likely to experience in your part of the world. https://youtube.com/watch?v=Z_eZc-kh40c&app=desktop
This technician was very competent and performed the services in an outstanding manner. He also suggested additional items needing work on our garage door opener so that it performs much better. It also appears I ordered the wrong door openers, but he was able to input the correct code so that we can use them. We were very satisfied with all of his services.
My garage door torsion spring broke so I decided to replace it myself. Shipping was next day. I got the torsion spring rod at a local hardware store. Easy to install once I figure out how to lock down the rod from moving and loosening the door cable on the side. Instructions tells you how to do it. Great replacement spring and save $$$ doing it myself.

Whether you're planning on moving in the future or you're fixing up your forever home, replacing a garage door can provide an excellent return on investment and boost your home's resale value. According to Remodeling magazine's 2016 Cost vs. Value report, garage door upgrades provide a nationwide average return on investment of over 90%, making it one of the top five home improvement projects. To learn more about the cost of installing garage doors, visit our garage door and opener installation and repair cost guide.


He is required to call in a service report for approval to repair, he reported the old springs and the broken door opener, obviously not well maintained (although installed in 1980 and operated until 2018) so the service company denied the claim and the service tech left with $125.00 just for showing up. The service company will no longer cover the door opener.
We also have a wide range of expertise repairing and installing both residential and commercial doors, meaning we can tackle any problem, large or small. We carry a wide range of doors from one of the industry’s leading manufacturers, Clopay, so you can make the choice that makes the most sense for your home and family while feeling confident that you are getting a door of the highest quality.
I PAID 700.00 DOLLORS TO GET THE 2 SPRINGE REPLACED WITH TOW DIFFERENT SPRINGS AND BOTH END BEARINGS PLUS INSTATTING THEM. tHIS IS ON A SATURDAY EVENING. aFTER ALL THAT i PAID BY CREDIT CARD THA THE INSTALL COULD SWIPE ON HIS PHONE. hE SAID AT THAT TIME I WOULD RECIEVE MY INVOICE VIA EMAIL. I didn,t think about it until another repair man came today 3/9/16 and he showed me that the bar that goes from one side to the other, had a bow in it of 3 inches just frome one side to the other. With this it will make the new bearings ware out faster. I trusted them to do the job right, But when i called to tell them that they replied that it was passed the 30 day warranty and they would do nothing more.

No matter what kind of door you are installing, be very careful. The instructions that follow are merely guidelines. You should read your garage door manufacturer's instructions and owner's manual very carefully before attempting either type of installation. And if you're a do-it-yourself greenhorn, skip this project and hire an experienced professional. It may be more expensive, but garage door installation is on the higher scale of DIY difficulty.
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