The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.
Refrain from parking your car in the garage until the garage door is repaired. Additionally, try not to open and close the door while it’s in this condition. With that amount of possible force coming from the springs or cables, they could potentially damage your vehicle or other property in the garage as well as cause serious injury. It’s especially important that you and your family stay away from these cables or springs until everything is repaired.
Before we help you diagnose your stuck garage door, safety concerns can't be over stated. When trying to figure out how to fix a stuck garage door, it is important to take every safety precaution. Garage doors weigh hundreds of pounds and torsion springs hold a tremendous amount of energy waiting to be released, so without proper precaution it is possible to hurt yourself attempting to perform unauthorized repairs.
Extension springs last 15,000 cycles. Every time the door goes up and down is one cycle. On average extension springs will last 7 to 12 years. For most people, you know you need to replace your extension springs because it snaps. Sometimes, however, when extension springs get older, they can lose their tension and the spring becomes elongated. This is rare but it does still happen. Basically, the coils are fatigued and when the door is up you can see gaps where the spring is not relaxing properly. When this happens, the spring is useless. It is best to replace the springs at this point rather than overworking the opener which will cause it to last a shorter life.
While it would be wonderful if door springs lasted forever, the reality is that the simple act of opening and shutting the door multiple times every day isn’t easy. It’s hard on the springs, even though they’re built to do it. Most springs will last for a while, but they won’t last forever. The regular wear and tear of endlessly opening and shutting the door breaks them down and eventually, they’ll need to be replaced.
11.2b If the springs you installed are too strong, and if you wind the springs the correct number of turns, the door will not stay down nor half way. The garage door will be hard to close. DO NOT REMOVE MORE THAN HALF A TURN OF SPRING TENSION TO CORRECT THE PROBLEM. Here's why. If you remove 3/4 of a turn to get the door to stay closed, and then if you open the door, it will get heavier as you open the door, and once open, the cables will come off the drums. This could create as much as a day's extra work. It could also cause door damage and/or result in serious injury. Do not use the door! Get different springs!

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If you’ve tested and tried to remedy these other problems and you’re still having issues, you may need to reprogram your transmitter. All transmitters have a learn button somewhere on the remote, so first you’ll need to locate that on your transmitter. Press and hold the learn button for a few seconds until the indicator light starts blinking. While the light is blinking, press your remote button again to reprogram that remote.
Order replacement springs. Many manufacturers and distributors only provide torsion springs to professionals, and won’t sell them directly to the customer. Luckily, they are available on the Internet, so search online to find replacement springs. Make sure they match the coil size, length, and interior diameter of the springs you removed. Also, be sure to order both a “left-hand” and a “right-hand” spring as the coils are wound in different directions.[8]
The cost to repair a garage door is typically more affordable than installing a new garage door. Often, a garage door repair simply requires fixing a broken spring. The average cost to repair a garage door spring is $180, but prices range from $100 to $350 if the installer must disassemble the brackets to reach the springs. Common garage door repairs include lubricating or balancing the springs and installing safety cables that work as a backup for an extension spring system. Most homeowners can lubricate the springs on their own for the cost of the lubricant ($5 to $6), but many garage door contractors include lubrication services as part of their maintenance plans. Refitting existing springs to balance the door requires between 45 to 90 minutes to complete, with a price tag ranging from $75 to $110. Safety cable installation costs between $150 and $200.

Usually, when a garage door spring breaks the door has already closed or come down. In some instances, however, a spring can snap while the door is closing or in motion, causing the door to fall rapidly. In these situations, the door can become a safety concern for you and your family, so you should keep your distance and call a garage door professional as soon as possible. Garage doors are very heavy and can cause injury if not handled properly. When a garage door problem occurs, call a Sears Garage Door expert to help.
10.8 After the cone reaches the mark, continue pulling the bar off the garage door and back toward the middle of the door with your left hand. Tighten both set screws 1/2 to 3/4 turns each after each screw first meets the shaft. This is the point at which you will feel the screw meeting resistance. If the garage door spring snakes after tightening the set screws, repeat the process and stretch the spring half as much as before. Residential torsion springs are stretched 1/8" to 1/4". Larger commercial and industrial overhead garage door torsion springs are stretched as much as an inch.
Poor lubrication is a very common and easy to fix explanation for why you might find your garage door stuck. You should properly lubricate your garage door's track, the opener chain and the springs every few months as part of regular preventative maintenance. Be sure to use Clopay's Garage Door ProLube or sillicone based lubricants. Do not use WD-40.
11.2c If the springs you installed are too weak, and you wind the springs the correct number of turns, the door will be heavy at the floor, and it will not stay open half way, but it will stay open if raised completely. If tension is added to the torsion springs to lighten the garage door and to get it stay open half way, the door will be harder to close; openers often damage the new steel garage doors when they are too hard to close.
Like any mechanical part, garage door springs deteriorate due to normal wear and tear. Over time, the steel that makes up the springs weakens until they eventually break. Under normal circumstances, garage door springs have a life expectancy of 10,000 cycles of opening and closing. This equates to five to seven years, but along the way, there may be signs of problems that can occur before the springs actually stop working.
Torsion springs have three advantages over extension springs: They’re quieter, safer and easier to fine-tune. Torsion springs are quieter because you don’t have a spring knocking against a roller track. They’re safer because when a spring breaks, it usually stays on the bar. Finally, you can fine-tune the tension on a torsion spring so the door is perfectly balanced. Setting the tension on torsion springs has always been very dangerous, but torsion and extension spring systems with easy, do-it-yourself tensioning (Photo 7) are available. If you don’t use one of these DIY-friendly, easy tensioning systems (Clopay EZ-Set Spring and Wayne-Dalton TorqueMaster are two brands), you should hire a professional to release and set the tension on a torsion spring.
My experience with Overhead Garage Door was exceptional! They were friendly and fast! I didn’t have to wait days to hear back from them and their prices were far better than that of their competitors top article. I would highly recommend Overhead Garage Door to anyone needing assistance with their door and especially if you’re in the market for a new one!
1. What Is the Issue? _________________________________________________ 2. Have they ever used our service? 3. Are they the homeowner? _________________________________________________ 4. What Date/Time Slot Did They Commit To? 5. Sometimes our technicians Can Run Ahead of Schedule or Behind/Open Availability Outside of Window? 6. IF Customer Was Unable to Commit to Full Time Block, Who Authorized and What Are There Restrictions [This requires approval]. ____________________________________ 7. Is this an overhead garage door or a barrel roll up door? 8. Are you calling about a new work order or existing work order? 9. Is this related to a home warranty claim or insurance claim? 10. Do you live in a gated community?
Loosen the set screws while holding each spring with a winding bar. Position a sturdy ladder to the side of the springs, rather than working directly in front of them, for safety reasons. Put on eye protection and leather gloves. Push a winding bar into the bottom hole of the winding cone on the outside of 1 spring. Use a wrench to loosen the 2 set screws. Keep a firm grip on the bar as the the spring will expand powerfully as the screws are released. Repeat on the other side.[2]
He is required to call in a service report for approval to repair, he reported the old springs and the broken door opener, obviously not well maintained (although installed in 1980 and operated until 2018) so the service company denied the claim and the service tech left with $125.00 just for showing up. The service company will no longer cover the door opener.
Remove the clamps and pliers from the torsion tube and track, and lift the door about 3 ft. by hand. If the door springs are properly adjusted, the door should stay in place when you let go. If the door falls when you let go, add a quarter turn to each spring. Repeat if necessary. If the door continues to open on its own, release spring tension in quarter-turn increments until the door stays in place when you let go. Then reconnect the opener. 

If you’ve tested and tried to remedy these other problems and you’re still having issues, you may need to reprogram your transmitter. All transmitters have a learn button somewhere on the remote, so first you’ll need to locate that on your transmitter. Press and hold the learn button for a few seconds until the indicator light starts blinking. While the light is blinking, press your remote button again to reprogram that remote.

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Examine the garge door rollers, hinges, tracks, and other hardware for signs of damage that might cause the door to hang up. Lubricate the tracks and hardware with silicone spray or oil. Raise the door slowly, watching it as it lifts. See if it catches on a warped panel or support beam or if an obstruction in the path of the photo eye causes it to stop or reverse. Any part that protrudes into the path of the garage door can cause it to stop.
Steel entry doors - when a garage is being fitted with new doors, it is also a good idea to consider a separate single 3x68 exterior door with half-glass and locksets too. These may require some carpentry, but they are a good way to allow for some flexibility in the choice of larger garage door, and can ensure that the homeowner will have more than a single way in or out of the structure. The average costs for such a feature range from $250 to $1000 each.
My experience with Overhead Garage Door was exceptional! They were friendly and fast! I didn’t have to wait days to hear back from them and their prices were far better than that of their competitors top article. I would highly recommend Overhead Garage Door to anyone needing assistance with their door and especially if you’re in the market for a new one! https://www.youtube.com/embed/Z_eZc-kh40c
If your garage door is not opening or has become jammed, you may need to replace the garage door cables. Unless you have the proper tools and know-how, this is a job best left to a professional due to the weight of the garage door and the extreme tension of the springs. The cost of repair will vary depending on your location, the length of the cables you need, and the time it takes the pro to do the replacement.
On our EZ-Set Torsion Springs page you will find several options for replacing these springs. We also have step by step instructions for EZ-Set Torsion Spring Replacement. In addition, one of our customers has provided excellent EZ-Set Torsion System instructions for removing the spring without wrecking the winding unit that secures the stationary cone. Instead of a spanner tool, you may prefer to use a pipe wrench or large channel locks to hook the end of the spring and remove it from the cones in the last step.
Examine the garge door rollers, hinges, tracks, and other hardware for signs of damage that might cause the door to hang up. Lubricate the tracks and hardware with silicone spray or oil. Raise the door slowly, watching it as it lifts. See if it catches on a warped panel or support beam or if an obstruction in the path of the photo eye causes it to stop or reverse. Any part that protrudes into the path of the garage door can cause it to stop.

The spring system opens and supports the garage door. These springs are under heavy force, which allows the door to bounce back open and avoids overburdening the garage door opener with the entire weight load. If these springs are stuck or broken, the whole system is affected. Start by lubricating the springs with non-silicon-based lubricant. If this fails, disconnect the garage door opener from the garage door to manually open the door. If you experience significant resistance, the springs might need to be replaced; a job that requires a professional.
Snap a locking pliers onto the torsion tube to lock it into place while you tighten the drums. Rotate the drum to wind the cable into the winding grooves. Pull the cable as tight as possible before tightening the setscrews. Leave the locking pliers in place and repeat the tightening procedure on the other side. You want equal tension on both sides. Otherwise, the door will open unevenly.
The garage we take for granted very likely stores thousands of dollars worth of tools and household belongings, not to mention your automobiles. Yet this space is typically rather easy for intruders to penetrate. Garage security can be greatly improved by installing a modern garage door opener that features rotating digital codes, which can foil even the most tech-savvy prowlers.

As mentioned in issue #2, garage doors are designed with a reversing mechanism that prevents them from crushing objects in their path. If you find that your garage door closes part way and then goes back up, this can be triggered by objects on the ground blocking their path such as garbage cans or toys. It could also be caused by a buildup of debris on the tracks that prevents the rollers from moving forward. This could include small items like rocks, gum or mud buildup. If the door hits even a small object on the track, it will go back up to avoid crushing whatever is underneath it.


No matter what you need done to your garage door, I'm here to help. If a job is too big for me alone, I have outstanding relationships, and work closely with, other local, independent Tucson garage door repair companies. We help each other out as needed. So either they will help me complete a big job, or I will let you know that I recommend them to take on a particular job if I am unavailable. You'll still have me, John the Owner, standing behind the work that gets done.
A new garage door can add serious curb appeal, not to mention myriad home safety benefits. The cost of a new garage door will vary based on the type of garage door you want and the materials it will be made of. You can purchase a new garage door and have the pros install it for you, but proceed with caution as many installers won’t guarantee their labor if you didn’t purchase the garage door through their company. A new door (without installation) may cost anywhere from $200 to $4,000 or more, depending on size, brand and materials. Here are some examples of average new garage door costs, including installation:  
However, if you lose power and use the disconnect switch, you’ll need to reattach it to use your garage door motor to open and close your door again. Open the door all the way and then reattach this hook. Then try opening or closing the door again with your transmitter, and you should be all set. It will be easiest to reattach this hook when your car is not in the garage, as you’ll need to place a step ladder underneath the motor to reach it.
Noisy garage doors cause all kinds of problems, especially for anyone who has to sleep above or next to the garage. Fortunately, most noisy garage doors can be fixed with a combination of routine maintenance and the replacement of a few parts. If the basic maintenance tips described above don't quiet a noisy garage door, it's possible that the door's hinges need to be replaced.
My wife and I began having our custom home built in the fall of 2002. We were able to subcontract many phases of the build process & we did all the painting. A highlight of the building experience was choosing precast concrete basement walls (produced in a controlled environment) and installed with great results by one of the TOH partners (Superior Walls). We got that idea based on watching a TOH episode on PBS a few years prior. It was quite the sight for our neighbors and us as the oversize flat bed truck arrived with an overhead crane and began the process of wall installation. It was kind of scary as the the wall sections were put in place. But without the TOH episode and the TOH seal of approval giving us confidence for the precast walls we would have chosen having the concrete walls poured on site. We have uncertain weather conditions here in Western NY during the late fall season. Who knows how pouring the walls on site would have gone. Thank you TOH for the precast wall episodes.
We are the leading supplier in the USA of these DIY bundle kits and make our springs in America - supporting veterans and American jobs. We offer you the same wholesale prices we sell to the experts and all of our parts are superior in quality to China made competitors or knock-offs found on sites like Amazon. Do not risk your garage door with inferior parts. Our springs win awards for a reason.

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I really think that bill was way to much.I had I stalled new door springs with the help of a friend but tube door didn't. want to open .that's why I called sears so the man that came to my house spent about 15 minutes working all that be did was remove the new springs saying they were the wrong springs and put the old springs back on that's all he did .
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