The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.

6.4 Test the fit of the bar in the cone before loosening a set screw. Insert one end of your winding bar into one of the holes of the winding cone. Pull down on the bar slightly to make sure the set screws are tight. Position your ruler between the bar and the garage door. Move the bottom of the bar from side to side and measure the play. It should be less than an inch and a half. If it is over 2" either get someone else to change your springs or have someone make some bars that will properly fit the cones. https://www.youtube.com/watch?v=Z_eZc-kh40c&feature=youtube_gdata
Annual maintenance. Make an annual check of all nuts and bolts on rails and rollers to make sure they’re firmly tightened. Check the condition of all cables to make sure they’re not worn or frayed. Lubricate rollers and springs with a garage-door lubricant (see How to Fix a Noisy Garage Door for maintenance and problem-solving tips). The door should operate smoothly and be properly balanced. Check the balance by disconnecting the opener and lowering the door halfway- the door should hold its position. If it doesn’t, adjust the spring tension or replace the springs.

While a sudden issue is usually easily repaired, a consistent issue that has gone unaddressed for months or years will likely require a total replacement. The problem is that garage doors have a number of heavy, powerful moving parts. If the door is working as it is designed, it can open and close hundreds and hundreds of times without issues. However, if there is even a small issue in the lifting mechanism that repeatedly influences the movement of the door, you will soon find that the damage caused over those hundreds of lifts can’t be fixed.

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I purchased a garage door and opener and had HD install it. It was around $3600 and when the price increased by about $800 I called right away to pay it with no delay (these are all estimates written from memory). Anyway, I I bought the garage so that the front of the house would be prettier and it is but the old garage worked fine and I don’t even have a car in it so I don’t open and close it all and it actually only gets opened 2-3 times a month when a friend who stores their car there uses it. However, soon after the garage was installed, this friend told me the garage was working intermittently. When I called HD to come look at it, they said I would have to pay around $85 to have it looked at which didn’t make sense to me since it was brand new and almost immediately not working so it was likely a problem with the product or installation. HD would not provide immediate assistance to fix the problem, they insisted other steps which were unreasonable given it was a new garage and this request added great difficulty for me. Five months later after this back and forth calling to have someone from HD to just come and fix it, I went into the Huntington Beach store, spoke with Ryan who was polite and with little to say, he said I’ll put you on the list for an appointment and they will call in 24-48 to book a day and time. I was thankful. I also expressed my concern that I would not be charged for this visit and he said no unless it wasn’t covered under warranty. Two days later the installer called and said it will cost to around $95 just to show up. They arrived later that week, charged $95 and fixed the problem with no additional fee. If the garage was being used the way most garages are used and it was out of warranty, I could understand for a fee to cone out and look at it but because it stopped working almost Immediately and all the fuss and delay to have it fixed by HD was disappointing. When you gave me a quote then raised it by 20%% I paid immediately and without hesitation but this service was not reciprocated. I may have multiple projects at multiple sites but even if that weren’t the case, I would hope you would keep up your good costumer service history otherwise, your competitors willl slowly be better. Kindly return the fee charged for this service. Read less http://www.youtube.com/v/Z_eZc-kh40c&feature=share


Replacing torsion springs is done with the door closed. You start by carefully unloading all of the springs (most standard-size doors have two; any broken spring will already be unloaded), using the winding bars. Then, you unbolt the springs from the central rod bracket, disconnect the cables from the pulleys, and loosen the pulleys and slide them off of the rod. Next, you swap out the springs, reinstall the pulleys and cables, and secure the inside ends of the springs to the central bracket. Finally, you wind up both springs (securing them with two setscrew bolts on the winding cones) and test the door for proper spring tension. Often, springs need an extra quarter-turn or two to get the door balance just right.
In addition to the bodily risk involved, it’s simply not an easy task. There’s the possibility that you will not install it correctly. At worst, this creates the risk that the mechanism will fail at the wrong time and injure you or someone in your family. At best, this means it will malfunction, and you’ll have to call professionals to fix it. It will save time, money and potential heartache to simply call a professional to install your new door springs correctly the first time.
Does your garage door stop when it is going up? Did you hear a loud bang, similar to a gun shot? Do the torsion springs above your door seem separated? If so, you might just have a broken torsion garage door spring. Torsion springs are located above the garage door and they are what lift the actual weight of the garage door. Most doors weigh between 150 to 250 pounds and without working springs, the garage door opener cannot lift the door. Attempting to use a garage door opener to lift a garage door with a broken spring can cause numerous parts on the opener to break.

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Eric Jonas has been writing in small-business advertising and local community newsletters since 1998. Prior to his writing career, he became a licensed level II gas technician and continues to work in the field, also authoring educational newsletters for others in the business. Jonas is currently a graduate student with a Bachelor of Arts in English and rhetoric from McMaster University.

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We have had many concerns with our garage opener unit both safety issue and sleepless nights. At this time we are pleased that so far the unit is operating as it should.Hopefully we hope the issue of the unit opening by it self at early morning hours is solved. And if this is so, we want to Thank all involve in bring a satisfactory solution to this nightmare.
Most home centers don't carry all the replacement parts you'll need for garage door spring replacement, and most garage door service companies won't sell you springs. So you may have to order the parts online and wait for the shipment to arrive. Garagedoorpartsusa.com and stardoorparts.com are two online sources . First, inspect the condition of your cables and brackets. If you see any frayed strands on the cables or rust on the bottom brackets, replace them now before they fail. Bottom brackets cost about $15 per set. Premium-quality cables (listed as “7x19”) last much longer than economy cables and cost only about $4 more. So it's smart to buy the better cables for about $12 per set.
Whenever a spring breaks, the door will not go up. Attempting to lift a door with a broken spring can be extremely dangerous. Attempting to replace the springs yourself is even more dangerous. You should never attempt to fix a broken spring yourself – only experienced, trained professionals should ever touch torsion springs. Also replacing a spring requires expertise to know exactly which spring to replace it with. The correct springs are determined based off the weight of the door. There are hundreds of combinations of springs but only one is correct for your door. It is important to have the correct springs to prevent an array of problems in the future. With the wrong springs, your opener will break much quicker and your door is more likely to come off tracks. It is alarming how many installers use the wrong size springs. Knowing which springs to use can only be determined by experience.
If the engine of your garage door opener isn’t working properly, then your garage door probably won’t be working properly. If your garage door gets stuck and you hear a grinding sound coming from the garage door opener, then there’s a good chance that there is an issue with its engine. That issue is that the main drive gear probably needs to be replaced. The main drive gear is most common of the garage door opener’s components to fail. It is a plastic gear that takes some know-how to remove and replace, which is why you should strongly consider hiring a professional garage door repair service for this particular issue.
3. On an extension, or stretch type spring there is little you can do to extend the service life. On a torsion spring (the type that is wound on a bar rather than stretching out) you can help ensure a full cycle life by lightly lubricating the coils of the spring to reduce friction. If your garage door sees a lot of use and spring failure is an ongoing concern it can be addressed by selecting extended cycle springs. Discuss this upgrade when calling in for spring service, your service advisor will assist in making the correct choice for your needs.

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Sears Garage Doors provides excellence in garage door repair services. With a Sears technician on the job, you’ll know that you’re getting the very best in industry experience and quality. Each of our employees undergoes a rigorous background check and extensive training to ensure quality results while on the job. Sears prides itself in offering some of the best experiences in customer satisfaction, service, and warranties. We believe in offering the best because we have the best customers. Call today to experience the best in what garage door servicing has to offer.

There could be a few issues that might be causing your transmitters not to work properly. The most common reason could be that you’re simply out of range of your garage door. Each garage door and transmitter combo has a specific range it will function in. If you’re trying to open your garage door before you can even see your house, then chances are you’re just too far away. Try waiting until you turn into your driveway to hit your transmitter button, and you should have more success opening your garage door on the first try.
If your door feels heavy, it is likely that your springs have started to wear down and are no longer capable of bearing the weight that they once did. Now, don’t worry, just because a spring is starting to lose its strength doesn’t mean it will snap at any moment. However, simultaneously, a weak spring isn’t any safer to try and repair on your own.
Not only was the upward-lifting garage door and the electric garage door opener invented by Overhead Door Corporation’s founder C.G Johnson in the 1920s, but we also have a tradition in excellence for garage door repair, service and maintenance. Even with the most reliable products problems can arise and when they do it’s important to know who to contact to fix these issues while providing solutions to prevent future complications.
When you hire a professional, the first thing they will do is turn off the power as a safety precaution.  They will then measure the existing door springs to make sure the new springs they order or have in stock fit accordingly.  With these new springs, they will unwind the existing springs and install the new ones in its place, tightening them with screws.  When tightened, the springs will be balanced, lubricated and the springs will be wound up.  Lastly, the door will be tested and the tracks will be lubricated to move efficiently.

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The nucleus of any garage door system is its opener. Easily overlooked, garage door openers are highly complex pieces of equipment, often containing dozens of intricate parts that work simultaneously with one another to consistently raise and lower your door. You'll know that you're getting the best from Sears as it's the home to America's #1 Garage Door Opener Brand, Craftsman*.
I PAID 700.00 DOLLORS TO GET THE 2 SPRINGE REPLACED WITH TOW DIFFERENT SPRINGS AND BOTH END BEARINGS PLUS INSTATTING THEM. tHIS IS ON A SATURDAY EVENING. aFTER ALL THAT i PAID BY CREDIT CARD THA THE INSTALL COULD SWIPE ON HIS PHONE. hE SAID AT THAT TIME I WOULD RECIEVE MY INVOICE VIA EMAIL. I didn,t think about it until another repair man came today 3/9/16 and he showed me that the bar that goes from one side to the other, had a bow in it of 3 inches just frome one side to the other. With this it will make the new bearings ware out faster. I trusted them to do the job right, But when i called to tell them that they replied that it was passed the 30 day warranty and they would do nothing more.
Garage door springs come in two styles: torsion (see above), which mounts on the header above the door, and extension (Photo 1), which floats above the upper roller track. In the past, extension springs were safer to install but didn’t have containment cables running through the center of the spring. Without cable, these springs become dangerous, heavy whips when they break. They also tend to be noisier than torsion springs, and we recommend you use them only if you don’t have the 12 in. of headroom above the door that a torsion spring requires. https://www.youtube.com/watch?feature=youtu.be&v=Z_eZc-kh40c
Rolling sectional overhead garage door spring replacement should cost somewhere between $195 to $300 for a quality set springs (50000 cycle rating). This price will very if the garage door repair company charges a service call fee (trip charge). The most important thing to consider along with price is the quality of the springs and the warranty. There are any company that we use lower or mid quality springs and charge on the higher end because they include a lifetime warranty on the springs. The catch is that this warranty will only covers the spring for life and labor only for 30 days to a year. Look for a company that offers a equal parts and labor warranty. This insures that the warranty represents the rating of the springs that are being installed. For instants, you may buy a 1500 cycle rated spring set (last 3 years +or-) for $200 with a lifetime warranty and 1 year on labor. When a spring brakes after 3 year the spring its self is covered but the labor cost to replace the warranty spring can be between $65 to $100. This can add up over the year as the warranty will not restart at the time of the warranty replacement. On the offer hand, if you purchase a set of springs rated at 50000 cycles (last 10 year +or-) for $270 with a 10 year parts and labor warranty and a spring brakes in 8 years it would be replace at $0 cost. A must batter value! Always check service company review and get the details on the quality of springs a garage door repair company uses and the warranty, part and "labor".

From a big-box store, basic garage door cables can run between $8 and $20, depending on the product. Your pro may charge you a different cost if they provide the cables. Your cables may not need to be replaced if they have simply come off the track, but broken cables will need to be completely removed and replaced. In either instance, the pros will need to secure or take down the door; unwind the springs; reset or replace the rollers, cables, and drums; and then wind the springs once more. For example, a pro could reset cables that have come off the track for $129.99. The average national cost for a garage door repair specialist is $80 - $110 per hour and the typical cost to replace a broken garage door cable is anywhere from $130 to $200. https://m.youtube.com/v/Z_eZc-kh40c


I got these replacement cables for my beach house garage door after the originals rusted and broke. These are twice the diameter of the OEM cables, and fit the door perfectly. The larger cables give piece of mind for both supporting the door and providing safety cables for the extension springs. Came with all the necessary hardware, and the installation was easy with the doors blocked in the up position.
Homeowners have long been warned that torsion springs are extremely dangerous to work with and that replacing them must be left to a professional. But these claims are somewhat exaggerated. If you understand how they work, and you pay attention to what you're doing, you can replace them safely and surprisingly easily. Granted, they're a little spooky to work with at first (partly due to their reputation), but this is a good thing—you really don't want to forget that they're under tension. Thinking about every step — before you take it — is the key to staying safe.

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Step 2: Check the tracks with a level to make sure they're properly aligned. Horizontal tracks should slant slightly down toward the back of the garage; with roll-up doors, the vertical sections of track should be exactly plumb. Both tracks must be at the same height on the garage walls. If the tracks are not properly aligned, loosen but do not remove the screws or bolts that hold the mounting brackets, and tap the tracks carefully into position. Recheck the tracks with the level to make sure they're in the right position; then tighten the screws or bolts at the mounting brackets. https://www.youtube.com/v/Z_eZc-kh40c

Torsion-spring doors have a drum-like pulley at each end of the metal rod that runs through the springs. Each pulley has a cable attached to the bottom of the door. The springs and pulleys are fixed to the rod so they all rotate together. When the door closes, the rod turns and winds up the springs, creating tension. When the door opens, the springs release the tension and turn the rod in the opposite direction.


There are lots of ways your garage door can suffer damage. The tracking might be rusted or broken, the weatherstripping might need to be replaced or the door itself might actually be broken or have a hole in it. After all, garage doors are sturdy but not unbreakable. One component of your garage door in particular that will likely need replacing every so often is the spring.

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Because garage doors are large, heavy, and mildly complicated, most people who buy them take advantage of these services. But, if you’re pretty adept at DIY tasks, you can save some money and enjoy the satisfaction of doing the job of installing a sectional garage door yourself. (Sectional garage doors travel up and down on rollers that ride along tracks at each side of the garage doorway.)

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A1 Garage Door Service is the trusted service provider in installing, servicing and repairing all kinds and types of garage doors. We encourage you to check out reviews of the people of Phoenix and Scottsdale on the kind of garage door service that we provide. Our customers have consistently given us A+ ratings on BBB, 5-star ratings on Yelp and the Super Service Award on Angie’s List to express their satisfaction on our service.
You may enter your information on this website, visit an in store associate or call our garage door repair team at the number at the top of this page. Within 24 hours you will receive a call from a local service provider to discuss your requested service. Afterwards, you will schedule a date and time for the service provider to come to your property.

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We are proud of the work we do in Northwestern North Carolina. We love this community and we love serving it. So whether you think you need a small repair or a major overhaul, we want to be the team that helps you increase the value of your home while making it a safer place to live for you and your family. Our professional and friendly sales team are eager to connect with you, so contact us today and find out just how we can ease your concerns and make transform your garage!

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Installing an overhead garage door requires a few tools and a friend to help. First, the lower door panel needs to be set up in the center of the doorway. The remaining panels and tracks are held in place with hinges, brackets, and screws. Set up an easy-to-install torsion spring system to ensure that your door lifts properly for many years to come.
We lead busy and sometimes hectic lives. It’s easy for someone low on sleep and high on stress to accidentally bump into their garage door leaving a little damage. If you’re lucky it’s just an individual garage door panel that’s been damaged. This will leave you with the option of garage door panel replacement. There’s a chance it might cost you upwards of $150-200 to spot repair damaged garage door panel. If it happens to be an in-production model, they probably will be able to repair or replace the entire panel (if needed) for $250-400. Unfortunately if you’ve got an older model of garage door the panels may no longer be in production. This might seem like a disadvantage because you’ll end up having to just replace the entire door. Many times it’s actually easier and more cost effective to just replace the garage door.
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