Instead, try other methods that might break the frozen connection between the door and the floor. For example, you can use a heat gun or hair dryer to melt the ice and free the door. Standard de-icing products can also work. And if you are careful not to damage the door or the seal on the bottom of the door, you can use a flat shovel or similar tool to chip away at the ice.
Does your door stop when going up? Does your look crooked? Can you see a break in the spring that runs along the side of the tracks? You might have a broken extension spring. Extension springs are generally used on smaller doors like an 8×7 or a 9×7. Extension springs are attached to the bracket that holds the horizontal track to the ceiling. The extend as the door goes down and with one broken the door cannot work properly. Typically one spring is broken and the other is not, however, we would replace both. They have both been used the same amount and springs break based off of usage.

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Sears garage repair technicians are fast, with same-day, emergency repairs available in most areas. We can replace garage door broken springs, rollers, cables, hinges, sensors and weather seals. We can also adjust garage door tracks and springs to make sure your door operates smoothly. Having problems with your garage door opener? We can repair or replace that too. Check out our line of Craftsman Garage Door Openers. Craftsman is America’s #1 brand of garage door openers! 1 https://www.youtube.com/v/Z_eZc-kh40c&feature=share
We arrived at a rental property and tried to open garage door to get our vehicle in so we could unload luggage, etc. Could not open from outside. Went into house and, from inside garage, tried automatic opener but this did not work. So in trying to open the door manually, I reached up and pulled on the red cord attached to a lever. What I could not see, and was not expecting, is that the rope was frayed through almost completely. The rope broke when I applied some weight to it, sending me backwards onto the floor of the garage. https://www.youtube.com/e/Z_eZc-kh40c?app=desktop
Center and level the first section after you install the brackets. The door must be level even if the floor isn’t, so use shims under the section to level it. The rubber gasket on the bottom section will fill the gaps created by an unlevel floor. To hold the level in place, tape it to the section. To hold the section in place, lightly toenail a 16d nail into the frame and bend it over the section. Add brackets and rollers before setting them in place and stack one section on top of another, toenailing as you go up.
The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.
If the track is misaligned, but the door still moves, there are a few things you can do to attempt to remedy the issue on your own. You’ll know that it’s misaligned if you hear a rubbing noise when the garage door reaches a certain spot on the tracks each time it opens and closes. Sometimes the door may even slow down slightly when it hits this spot.
Our branch in Scottsdale services the garage door needs of the West’s Most Western Town. Plus, we also cover Phoenix; the East Valley areas such as Chandler, Gilbert, Mesaand Tempe as well as Glendale and Peoria in the West Valley; including surrounding areas. When you call us, expect our technicians to arrive promptly and efficiently attend to your garage door needs.
To evaluate whether the problem lies with the door or the automatic opener, make sure the door is in the fully closed position, then disengage the opener trolly from the door by pulling the emergency release cord. Try to lift the garage door by hand. If the door opens smoothly by hand, the problem is with the opener. If the garage door still only opens halfway, the problem is with the door.
If your garage door track is out of alignment, it can be a serious issue. The metal track your door runs on needs to be aligned properly in order for your door to move. If you see gaps between the rollers and rail, or bends in the rails themselves, you have a problem. The heavy weight of the door can compound these issues and make them worse until it becomes dangerous to operate your door.

9.4 Slide the end of the shaft into the end bearing plate. Tighten the set screws an additional 1/4 to 1/2 turns beyond the point you finger-tightened them. Add an additional 1/4 turn if you could not find the original set screw indentations in the previous step. Heavier wooden garage doors may require an additional 1/4 turn. Caution: Under-tightening the drums could cause the drum to slip and the door to cock or fall. Over-tightening the set screws could damage the shaft or drum, resulting in the same problems. This is a critical step.


However, if after checking every other possibility, you still have a communication issue between your remote and your motor, it’s time to call in a professional. They have both the expertise and the specialized equipment to properly diagnose a wide range of motor sensor issues and will be able to help you take the next steps in either repairing your motor or having it replaced.
Safe automatic door openers. All automatic openers must now have an auto-reversing mechanism and photoelectric eyes located near the floor on both sides of the door (see photo). If the door is closing and the beam between the eyes is interrupted, the door will automatically reverse. If the eyes aren’t connected, the door won’t operate. For instructions on how to install a new garage door opener, see How to Install a Garage Door Opener.
CAUTION! Replacing garage door torsion springs is dangerous because the springs are under tension. If you do not use the right tools and follow safe procedures, you could lose hands, limbs or even your life. You could also damage property. We want your business, but not at the expense of your well being. Doing the job right is your responsibility. If you have any doubts about your ability to safely change your springs, we recommend you hire a professional to repair your garage door. Safety First! Then work.

The problem is that one of the garage doors "catches" (i.e. stops) while going up at about 2 feet off the ground ~90% of the time. When the button is pressed again, it goes all the way down. This cycle can be repeated ad nauseum, or I can give the door a gentle tug upward just before the "Sticking" point, and this will give the door enough "impetus" to make it all the way up.


Align the upper roller tracks by carefully lifting the door halfway. Lock it in place with two locking pliers, and install the supporting brackets on the back of the rails using 1-1/4 in. perforated angle iron (available at home centers and hardware stores). Install 1-1/2 x 1/4 in. stop bolts, with the threads to the inside of the track, at the end of each upper track.
They were quick, friendly, and highly professional. Little things like making me enter security code from the other side of the closed garage door revealed their attention to security They had to run to Home Depot to get a small block of wood to fix an existing problem with the door — They didn’t charge me extra. Quite unexpected & appreciated. 10 out of 10

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There are many steps to replacing torsion springs, but overall it's a simple, straightforward process. If you're inclined to attempt it, find a good online video tutorial (preferably done by a garage door pro) that walks you through the entire process, including how to buy the right size of springs. You can also buy new springs and any related parts online, along with the most important items that you need: the two solid-metal winding rods that you use to wind and unwind the torsion springs.
When a torsion spring is wound up, it grows 2” in length. This is because the spring starts to compress and the metal has to go somewhere. After the spring is wound, the winding cone is clamped down on the torsion shaft so it can turn the drums to wind the cables as the door goes up. Since the end of the spring is “set” on the shaft, a two-inch gap is left when the spring break's. This is the most definite way of determining you have a broken garage door spring.

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Like any mechanical part, garage door springs deteriorate due to normal wear and tear. Over time, the steel that makes up the springs weakens until they eventually break. Under normal circumstances, garage door springs have a life expectancy of 10,000 cycles of opening and closing. This equates to five to seven years, but along the way, there may be signs of problems that can occur before the springs actually stop working.

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Snap a locking pliers onto the torsion tube to lock it into place while you tighten the drums. Rotate the drum to wind the cable into the winding grooves. Pull the cable as tight as possible before tightening the setscrews. Leave the locking pliers in place and repeat the tightening procedure on the other side. You want equal tension on both sides. Otherwise, the door will open unevenly.
If you need to leave the door open until you can make repairs, block the door track on both sides so the door can't move, and unplug the garage door opener (if you have one). If you want to close the door, you can try closing it with the opener, making sure there's nothing in the door's path in case something goes wrong. However, this will put some strain on the opener. Alternatively, you can have a few strong helpers hold the door while you disconnect it from the opener and carefully close the door manually—again, it will be very heavy.
However, if after checking every other possibility, you still have a communication issue between your remote and your motor, it’s time to call in a professional. They have both the expertise and the specialized equipment to properly diagnose a wide range of motor sensor issues and will be able to help you take the next steps in either repairing your motor or having it replaced.
10.5 If the spring comes loose from the cone at about 6 turns, you are probably winding the spring backward because the springs are on the wrong sides. Switch the springs. Otherwise, after winding the torsion springs, you will need to stretch the springs and secure the winding cone. First, mark the shaft 1/4" beyond the winding cone with tape or with a file. We stretch the springs because the shaft floats horizontally between the flexible end bearing plates as the garage door operates. Although this may be as little as 1/4" the binding of the coils as the door closes often keeps the door from closing completely, especially when the springs and bearings are dry and need lubrication.
	9.13 If you have a spring anchor bracket with a fixed steel bearing, check for wear at the point where the shaft and bearing race meet. The shaft needs to be free to slide sideways inside the bearing. File the shaft if needed. Lube the bearing. Notice that only one bearing is needed for two torsion springs. This bearing keeps the shaft from rubbing against the inside of the stationary cones and on the center bracket. Your garage door may not have a center bearing. If so grease the shaft where it will be rubbing the bracket and the insides of the cones.

Once the springs break, quite a bit of tension is put on the door cables, and they will often break next. When these cables break, they will snap and forcibly fly out like a broken rubber band. Think about how much it hurts to be snapped by a broken rubber band, and then multiply it by a hundred to account for the size and weight of the garage door cables.

If you can hear your garage door motor running for what seems like the full amount of time it normally would take to open or close the door, but the door doesn’t move, chances are the disconnect switch has been enabled. Every garage door opener comes with a disconnect switch in case you lose power. This allows you to open or close the door manually so your car isn’t stuck in the garage until the power comes back on.
We live in a recently completed townhouse that was built with double-wall construction. That construction method was touted by the builder as what would keep sound from penetrating between the units. But we can hear the next door neighbors' TV and stereo, and sometimes voices and even snoring, through the wall. While sometimes it's the volume, mostly it's the bass sounds coming through the wall. They say they don't hear us, but we keep our bass turned down. They crank up the bass, and they are not going to change that. They also are not going to do anything construction-wise to help from their side. What is the best way for us to try to block the low frequency/bass sounds from penetrating the existing wall into our side?
What LCD said is more or less right. Those are the ranges you'd typically find you will have to pay, but it's important to remember that the rates vary across the country. One thing I always advice others to do is to get quotes from different contractors. It might not be the biggest job, but you'd be surprised how much difference there typically is in the quoted prices. If you check out the link I put in the resource, it'll take you to a site where you can get quotes from 4 different contractors at once. Under "Select service" you simply pick "Spring Replacement".
After original dissatisfaction, the management and technician teams went above and beyond to correct the issue. I never expect perfection, but after voicing my concern, the team came together and made me a 100% happy customer. I would definitely recommend them, as they will not leave you out in the cold. The customer service and professionalism shown by both the managers and technicians was superb. Thanks for taking great care of our family!
I told several people that I planned on installing a garage door torsion spring after mine broke. ALL of them told me that it was too dangerous and a few feared for my life! Honestly it was one of the simplest home repairs I have ever done. That is thanks in large part to your very helpful installation video. Your videos on measuring springs etc. were also very helpful. All of the necessary details are there.
The garage door opens and closes many times throughout the year, and something may blow inside. While it is usually something such as loose leaves or small amounts of dirt, the rails that the door travel along can collect this loose debris. Over time, the buildup of debris creates a blockage on the rails. Note where on the rails the door is stuck and clean that area. If children use the garage to leave the house, it's sometimes something as simple as a small, bouncing ball that happens to land in just the right -- or wrong -- spot.
For Sears Garage Door Installation and Repair Services, making your garage door safe is as important as making it function well. For this reason, all of our repair services and tune-ups feature a 20-point safety check. Our technician will carefully examine your garage door panels, springs, sensors, safety release, hardware, track, and more. This ensures that, not only has our work been done well, but that your garage door poses no danger to your vehicles or family. Due to the intricacy of garage door systems, only garage service professionals should attempt to adjust, repair, or service door equipment.
Installing an overhead garage door requires a few tools and a friend to help. First, the lower door panel needs to be set up in the center of the doorway. The remaining panels and tracks are held in place with hinges, brackets, and screws. Set up an easy-to-install torsion spring system to ensure that your door lifts properly for many years to come.
Quite a few garage doors come with manual locks, especially older models, for added security for your house. These typically look like a knob or handle in the middle of your door with two bars running horizontally from each side. There may be a small button on the top or side of the handle that you can press to slide the bars across the doors, thus locking the garage door from the inside. It can be somewhat easy to accidentally hit that button, especially if you’re getting large objects out of the trunk of your car near the door.
Warning! If the door is partially open and crooked, don’t touch it. Period. It’s a sign your door is off balance, and it’s usually caused by a problematic cable. It’s likely the door is still under tension from the spring, and one false move could send a 150-pound door crashing down, causing damage or injury, says Vincent Johnson, owner of Garage Door Doctor of Cypress, Texas.
2.3 Beware of older winding cones. These older Crawford and McKee torsion spring cones were made for 5/8" bars. Sometimes, however, the holes are too small for 5/8" bars. Whatever you do, don't use a 1/2" bar; instead, grind down a 5/8" bar to fit. I recently had a McKee spring let loose after winding because I used a 1/2" bar when my 5/8" bar wouldn't fit. Just before it let loose I was telling myself, "This is not safe." And it wasn't. The only safe way to replace these older springs is to make a winding bar for each hole of each cone. http://www.youtube.com/embed/Z_eZc-kh40c
There are knobs or dials located somewhere on your garage door motor that you can use to adjust the limit settings. The exact location and resetting procedures will vary depending on the brand and model of garage door you have. Your owner’s manual should have more specific information on how to adjust your limits. You may need to experiment with a few adjustments before finally getting the correct setting. If you find that adjusting the limit settings isn’t working, it might be time to call a technician to come and help get your garage door to stay closed.
However, in addition to potentially causing injuries to the under-prepared DIYer, a malfunctioning door can become a safety hazard to you and your family. Keep in mind, according to the National Electronic Injury Surveillance System (NEISS), over 13000 people checked into hospitals with garage related injuries in the United States in 2007. You don’t want to turn a loved one into a statistic just to save a few dollars!
Steel is the most popular material used for garage doors today because of its durability. Steel will look great forever and is virtually maintenance-free. It also has the advantage of being the least expensive garage door you can buy. If you're looking to add even more curb appeal, a Steel Door in Carriage Style like the one pictured, might be just what you're looking for...
If you happen to be home when these break, you’ll hear a loud bang from inside your garage. This bang can be so loud that some people might think a firecracker went off inside their garage. That’s because garage doors can be very heavy and despite what most people think, it’s not the garage door opener that does the heavy lifting, but rather the heavy-duty springs of the door.
I'm getting a good laugh on all the comments on "Garage Door Nation" on how easy they or people make it sound to order and change out their torsion springs. First off, if you do your shopping, the savings is about $50 - $75 having a company do it. Is it worth the 3 days wait without the use of your garage door, the safety risk and your time doing it yourself? If yes, then go for it!
When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.
Noisy garage doors cause all kinds of problems, especially for anyone who has to sleep above or next to the garage. Fortunately, most noisy garage doors can be fixed with a combination of routine maintenance and the replacement of a few parts. If the basic maintenance tips described above don't quiet a noisy garage door, it's possible that the door's hinges need to be replaced.

Torsion-spring doors have a drum-like pulley at each end of the metal rod that runs through the springs. Each pulley has a cable attached to the bottom of the door. The springs and pulleys are fixed to the rod so they all rotate together. When the door closes, the rod turns and winds up the springs, creating tension. When the door opens, the springs release the tension and turn the rod in the opposite direction.


DIYers are generally steered away from working with torsion springs because installed springs are always under tension. To safely remove a torsion spring, you have to control the tension by holding the spring with a solid metal winding bar, then you loosen the spring from the rod and manually unwind the spring using two winding rods. The spring is potentially dangerous until it is fully unwound. By contrast, extension springs have little or no tension when the garage door is fully open.

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To realign the track, first loosen the screws that hold the track to the frame. Then, gently tap the track with a rubber mallet to move it back into the proper position. Use a level to ensure it’s perfectly straight. Once you have the alignment correct, tighten the screws securely to ensure the track won’t move and cause more issues when opening your garage door. You’ll need to repeat this same process on the other tracks as well, as these may also be out of alignment.
Nearly every garage door comes with a warranty of some kind. Many companies claim they have a lifetime warranty but don't cover everything. Garage doors have many parts: rollers, cables, springs, door panels, etc. Find out what parts the warranty covers. When you read the fine print, you may find that the warranty does not cover warping, splitting, cracking, denting, or rusting and then limits parts to one year. When shopping you want to make sure you are comparing apples to apples.

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Homeowners have long been warned that torsion springs are extremely dangerous to work with and that replacing them must be left to a professional. But these claims are somewhat exaggerated. If you understand how they work, and you pay attention to what you're doing, you can replace them safely and surprisingly easily. Granted, they're a little spooky to work with at first (partly due to their reputation), but this is a good thing—you really don't want to forget that they're under tension. Thinking about every step — before you take it — is the key to staying safe. 
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