Maybe the battery died or a spring broke, but you can't get into the garage to even see what the problem is. If the garage door is the only way in or out, or if you can't find the key to the door, you'll have to either find a way to break in or call a locksmith. As a preventative measure, it's smart to keep a spare key or install an emergency key release that would allow you to release the emergency disconnect to the operator so you can manually raise the door.
Step 2: Check the tracks with a level to make sure they're properly aligned. Horizontal tracks should slant slightly down toward the back of the garage; with roll-up doors, the vertical sections of track should be exactly plumb. Both tracks must be at the same height on the garage walls. If the tracks are not properly aligned, loosen but do not remove the screws or bolts that hold the mounting brackets, and tap the tracks carefully into position. Recheck the tracks with the level to make sure they're in the right position; then tighten the screws or bolts at the mounting brackets.
The technician did a wonderful job - arrived on time and completed the job in less than 2 hours. I would have given him a 5 on everything if he had returned to add the additional piece (a piece that is fixed to the door frame for better insulation) to my door on the outside on the day he said he would come back. The piece he brought was of wrong color and he said he would be back with the right color the first day after New Year's Day to put up the piece. I hope he can come back soon.
There’s never a convenient time for your garage door springs to break. When this crucial component gives out, you need a repair job or replacement as soon as possible. That’s why Marvin’s Garage Doors is available 24/7 for emergency service. When that emergency arises, or you’re stuck in your garage and unable to get out to get to work, simply give us a call on our emergency line at 336-813-2601.
When you hire a professional, the first thing they will do is turn off the power as a safety precaution.  They will then measure the existing door springs to make sure the new springs they order or have in stock fit accordingly.  With these new springs, they will unwind the existing springs and install the new ones in its place, tightening them with screws.  When tightened, the springs will be balanced, lubricated and the springs will be wound up.  Lastly, the door will be tested and the tracks will be lubricated to move efficiently.

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Warning! If the door is partially open and crooked, don’t touch it. Period. It’s a sign your door is off balance, and it’s usually caused by a problematic cable. It’s likely the door is still under tension from the spring, and one false move could send a 150-pound door crashing down, causing damage or injury, says Vincent Johnson, owner of Garage Door Doctor of Cypress, Texas.
At Custom Door and Gate, we’ve been installing and repairing garage doors since 1989. We know the ins-and-outs of residential garage door repair, and we can help you diagnose your garage door issues if you’re uncertain what the problem is. We handle everything from automatic garage door repair to garage door replacement. We provide repairs and service to customers in the North Carolina area. Call us today to answer your garage door questions or to schedule a repair with our skilled garage door technicians.
9.4 Slide the end of the shaft into the end bearing plate. Tighten the set screws an additional 1/4 to 1/2 turns beyond the point you finger-tightened them. Add an additional 1/4 turn if you could not find the original set screw indentations in the previous step. Heavier wooden garage doors may require an additional 1/4 turn. Caution: Under-tightening the drums could cause the drum to slip and the door to cock or fall. Over-tightening the set screws could damage the shaft or drum, resulting in the same problems. This is a critical step.
Both types of springs are _loaded_, or under tension, when the door is closed. This gives them stored energy to help lift the door as it's being opened. When the door is all the way up, the springs are relaxed, or relatively so—they still may be under some tension. The mechanical difference between extension and torsion springs is that extension springs are loaded by stretching, or elongating, while torsion springs are loaded by twisting, creating torque.

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Once the lock switch has been activated, you can only control the garage door via the wall control unit. You may have forgotten to de-activate it after coming home from an extended period away, which is why the garage door seems to be stuck whenever you attempt to use your remote. Check to see if this is the case and simply unlock your remotes by pressing the lock switch again.
The tricky parts of the job involve you carrying the tension of the spring. Replacing a spring requires that you first unwind the spring to relieve the tension, then wind it back up and secure it while it's under tension. Winding bars are used for all winding and unwinding actions—don't try to save a few bucks by substituting long screwdrivers or pieces of rebar for the real winding bars. Substitute tools are much more likely to slip, or they may bend or break under the load of the spring.

If you have a single-car garage, an extension spring will do the job. If you’re looking for a smoother motion and an ability to lift heavier doors, you may be better off selecting the torsion spring option. And if you have a two-car garage, your door will likely be too heavy for an extension spring. In this case, the torsion spring is the better choice.
Electric Garage Door Openers – Service and repair of the electric garage door opener itself, including the lift mechanism that pulls the door up and guides it down. This is typically not part of the garage door itself and is serviced and repaired on its own interval. Typical service includes inspection, repair, adjustment, and lubrication if needed. Also, we typically inspect the mounting of the unit as well as its attachment to the door itself.
Because your garage door can be customized, pricing varies. Our Clopay configurator will help you review pricing as you begin your project. You’ll start with your door size and whether you need a single or double car door. Next, you can choose the collection of door, which gives you options of various materials and styles. Then, you’ll choose your construction, which allows you to decide what you need in terms of energy efficiency, durability and noise control. Lastly, you will be able to visualize the design and see an end price. Other optional add-ons include windows, decorative hardware, smart features and the r-value. However, you do not have to use the configurator. We also install standard garage doors that have not been customized so you know the product price early on in the process.

10.13 Slowly pull down on the winding bar until the garage door rises 3" and the roller hits the vise grip on the track. The door will usually drop back down and raise the bar. If it doesn't, lift the end of the bar until the door closes. If the door comes up by itself when you hold the bar lightly, the springs are either over wound or they are too strong. You may need to remove 1/4 to 1/2 turns from the springs. If the door comes up on its own, you either have to many turns on the springs or you have the wrong springs. This can be very dangerous. We recommend getting professional help. Removing the winding bar could cause the garage door to knock you off the ladder.
Home Depot local Service Providers are background checked, insured, licensed and/or registered. License or registration numbers held by or on behalf of Home Depot U.S.A., Inc. are available at homedepot.com/licensenumbers or at the Special Services Desk in The Home Depot store. State specific licensing information includes: AL 51289, 1924; AK 25084; AZ ROC252435, ROC092581; AR 228160518; CA 602331; CT HIC.533772; DC 420214000109, 410517000372; FL CRC046858, CGC1514813; GA RBCO005730, GCCO005540; HI CT-22120; ID RCE-19683; IA C091302; LA 43960, 557308, 883162; MD 85434, 42144; MA 112785, CS-107774; MI 2101089942, 2102119069; MN BC147263; MS 22222-MC; MT 37730; NE 26085; NV 38686; NJ 13VH09277500; NM 86302; NC 31521; ND 29073; OR 95843; The Home Depot U.S.A., Inc. is a Registered General Contractor in Rhode Island and its Registration Number is 9480; SC GLG110120; TN 47781; UT 286936-5501; VA 2705-068841; WA HOMED088RH; WV WV036104; WI 1046796.
While a new coat of paint can go a long way in improving the look of your garage door, the truth is that door design has come a long way in the years since garages were first installed in homes. Not only are newer doors more in line with current fashion trends, but they are also better sized for today’s cars. A new, contemporary door is a great way to get an immediate boost on the value of your home. http://youtube.com/watch?feature=youtube_gdata&v=Z_eZc-kh40c
Even though most of us are likely used to seeing this small spring in place on our garage door, we don’t often think too much about it, and we simply count on it working when we need it to. Unfortunately, it doesn’t last forever and will eventually need to be replaced. It’s best to be proactive and notice when it begins to look worn down before it actually breaks. Otherwise, you may find yourself trying to open the garage door to drive to work one morning, only to find that the door won’t open because the spring is broken.

As mentioned in issue #2, garage doors are designed with a reversing mechanism that prevents them from crushing objects in their path. If you find that your garage door closes part way and then goes back up, this can be triggered by objects on the ground blocking their path such as garbage cans or toys. It could also be caused by a buildup of debris on the tracks that prevents the rollers from moving forward. This could include small items like rocks, gum or mud buildup. If the door hits even a small object on the track, it will go back up to avoid crushing whatever is underneath it.
One thing to consider - assuming you have 2 springs and an opener, unless the other spring is quite new, you should replace it at the same time, first because it will probably break fairly soon anyway and changing two is only about $50 more than changing one, and because the springs on both sides should be of equal stiffness - if not, then the door will be unevenly weight compensated and try to open cockeyed, increasing wear and risk of damaging the motor.
Loosen the set screws while holding each spring with a winding bar. Position a sturdy ladder to the side of the springs, rather than working directly in front of them, for safety reasons. Put on eye protection and leather gloves. Push a winding bar into the bottom hole of the winding cone on the outside of 1 spring. Use a wrench to loosen the 2 set screws. Keep a firm grip on the bar as the the spring will expand powerfully as the screws are released. Repeat on the other side.[2]
Once you’ve decided it’s time to replace your garage door — whether the result of malfunctions or just seeking to modernize your home’s exteriors — you may be wondering how much a garage door replacement costs. While these numbers are often determined by several factors, including the materials and labor involved, on average, a garage door replacement can cost just over $1,000 but could range from about $300 to over $2,000.

The garage door opens and closes many times throughout the year, and something may blow inside. While it is usually something such as loose leaves or small amounts of dirt, the rails that the door travel along can collect this loose debris. Over time, the buildup of debris creates a blockage on the rails. Note where on the rails the door is stuck and clean that area. If children use the garage to leave the house, it's sometimes something as simple as a small, bouncing ball that happens to land in just the right -- or wrong -- spot.
If the door only goes up six inches and stops, or moves very slowly when using your remote, you could have a broken spring as well. Some customers will notice that the top section of their door is bent or that the door falls very quickly when lowering. Your door may be “crooked” or jerky when going up and down, and both of these signs indicate your torsion spring is in poor condition and very likely to break in the near future. Any time you hear a loud “popping” noise while operating, you should inspect your torsion spring immediately for signs of damage.
At Custom Door and Gate, we’ve been installing and repairing garage doors since 1989. We know the ins-and-outs of residential garage door repair, and we can help you diagnose your garage door issues if you’re uncertain what the problem is. We handle everything from automatic garage door repair to garage door replacement. We provide repairs and service to customers in the North Carolina area. Call us today to answer your garage door questions or to schedule a repair with our skilled garage door technicians.

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10.5 If the spring comes loose from the cone at about 6 turns, you are probably winding the spring backward because the springs are on the wrong sides. Switch the springs. Otherwise, after winding the torsion springs, you will need to stretch the springs and secure the winding cone. First, mark the shaft 1/4" beyond the winding cone with tape or with a file. We stretch the springs because the shaft floats horizontally between the flexible end bearing plates as the garage door operates. Although this may be as little as 1/4" the binding of the coils as the door closes often keeps the door from closing completely, especially when the springs and bearings are dry and need lubrication.
7.5 Slide both springs out toward the cable drums. This is often the hardest part of the job. You may need to file away swollen shaft, set screw burs, drywall or paint. If the shaft is distorted because the garage door installer overtightened the set screws, file the shaft, insert a bar into the cone and tap the bar with a hammer until the cone passes over the enlarged portion of shaft.
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At Custom Door and Gate, we’ve been installing and repairing garage doors since 1989. We know the ins-and-outs of residential garage door repair, and we can help you diagnose your garage door issues if you’re uncertain what the problem is. We handle everything from automatic garage door repair to garage door replacement. We provide repairs and service to customers in the North Carolina area. Call us today to answer your garage door questions or to schedule a repair with our skilled garage door technicians.

When a garage door service company gets a phone call in reference to a broken spring, the first thing the homeowner usually says is “the cables are broken”. This makes sense because the cables on a garage door will fly every which way, fall to the ground, become disconnected from the door, or even get caught in between the garage door and the jamb. It is rare for cables to break or need replacing when a garage door spring breaks. If your garage door has two torsion springs, the second spring will keep the cables tight and on the drums. You will have to look up at the springs to determine if one is broken.


You can choose from three basic types of steel door: (1) steel only; (2) steel with insulation on the inside; and (3) steel on both sides with 1-3/8 to 2 in. of insulation. Other features that add to the cost are thicker insulation and windows, especially insulated windows. The do-it-yourself tensioning systems also add a little to the door’s cost. Be sure to specify exactly what you want.
Call us today for new garage door installations, repairs or replacement. Most times a small adjustment is all that’s needed to make your garage door last for years to come.  We fix broken springs, replace rollers, anchors, brackets. Replace bent panels, re-align sensors, replace perimeter seal or bottom seal and much more. We also offer a safety inspection & tune-up services to keep your garage door opener running smoothly.
If the sensors are malfunctioning, it can cause the garage door to get stuck. One of the sensor lights will typically begin blinking if they aren’t working properly. The first thing to check for is an obstruction in the path of your garage door. If the doorway is clear, then check to see if the sensors are properly aligned. If they are out of alignment, then they can’t see one another and their line of vision is broken. Re-aligning them should result the garage door becoming unstuck if this is the case.
After you’ve ordered your new garage door, we’ll perform a site inspection to confirm your door size. We’ll contact you to schedule the installation, and our professional installers will do the rest. They’ll deliver your door, take down the old door, reconnect your opener if there is one, seal your perimeter and provide a final walk-through where they’ll clean up the area and haul away your old door. Additional fees for haul away may apply in some markets. We are happy to provide answers to questions you may have at the time of your garage door and opener installation.
10.8 After the cone reaches the mark, continue pulling the bar off the garage door and back toward the middle of the door with your left hand. Tighten both set screws 1/2 to 3/4 turns each after each screw first meets the shaft. This is the point at which you will feel the screw meeting resistance. If the garage door spring snakes after tightening the set screws, repeat the process and stretch the spring half as much as before. Residential torsion springs are stretched 1/8" to 1/4". Larger commercial and industrial overhead garage door torsion springs are stretched as much as an inch.
First, make sure your transmitter isn’t stuck under something that could be pressing on the button. For example, your transmitter may have fallen under your car seat and the button is accidentally being pushed by something heavy rolling around on your floor. If that’s not the case, you may also need to check your transmitter’s frequency. It’s possible your neighbors could be running their garage doors on the same frequency as yours, and as they drive by, they’re opening their garage door along with yours.
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