I purchased a garage door and opener and had HD install it. It was around $3600 and when the price increased by about $800 I called right away to pay it with no delay (these are all estimates written from memory). Anyway, I I bought the garage so that the front of the house would be prettier and it is but the old garage worked fine and I don’t even have a car in it so I don’t open and close it all and it actually only gets opened 2-3 times a month when a friend who stores their car there uses it. However, soon after the garage was installed, this friend told me the garage was working intermittently. When I called HD to come look at it, they said I would have to pay around $85 to have it looked at which didn’t make sense to me since it was brand new and almost immediately not working so it was likely a problem with the product or installation. HD would not provide immediate assistance to fix the problem, they insisted other steps which were unreasonable given it was a new garage and this request added great difficulty for me. Five months later after this back and forth calling to have someone from HD to just come and fix it, I went into the Huntington Beach store, spoke with Ryan who was polite and with little to say, he said I’ll put you on the list for an appointment and they will call in 24-48 to book a day and time. I was thankful. I also expressed my concern that I would not be charged for this visit and he said no unless it wasn’t covered under warranty. Two days later the installer called and said it will cost to around $95 just to show up. They arrived later that week, charged $95 and fixed the problem with no additional fee. If the garage was being used the way most garages are used and it was out of warranty, I could understand for a fee to cone out and look at it but because it stopped working almost Immediately and all the fuss and delay to have it fixed by HD was disappointing. When you gave me a quote then raised it by 20%% I paid immediately and without hesitation but this service was not reciprocated. I may have multiple projects at multiple sites but even if that weren’t the case, I would hope you would keep up your good costumer service history otherwise, your competitors willl slowly be better. Kindly return the fee charged for this service. Read less http://www.youtube.com/v/Z_eZc-kh40c&feature=share
When one or both springs break, gravity takes over and you feel the full weight of the door when lifting or lowering it.  It may be possible to pull the door up by hand, although doing so will likely be very difficult. In most cases, two or more people are needed to raise the door high enough for you to drive your car out of the garage. While single garage doors can typically be lifted, double doors are nearly impossible to manipulate due to their excessive weight.

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While a sudden issue is usually easily repaired, a consistent issue that has gone unaddressed for months or years will likely require a total replacement. The problem is that garage doors have a number of heavy, powerful moving parts. If the door is working as it is designed, it can open and close hundreds and hundreds of times without issues. However, if there is even a small issue in the lifting mechanism that repeatedly influences the movement of the door, you will soon find that the damage caused over those hundreds of lifts can’t be fixed.

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However, in addition to potentially causing injuries to the under-prepared DIYer, a malfunctioning door can become a safety hazard to you and your family. Keep in mind, according to the National Electronic Injury Surveillance System (NEISS), over 13000 people checked into hospitals with garage related injuries in the United States in 2007. You don’t want to turn a loved one into a statistic just to save a few dollars!

Clearly there is a lot going on with your garage door and it takes trained and qualified experts to properly install, maintain, repair, and replace them. The experts and On Track Garage Door Services have the tools, skills, training to get your garage door fixed the first time. In addition we can help you fix your garage door affordably and offer many options from your basic garage door to custom wood styles. To find out how much your garage door repair will cost in Phoenix, Scottsdale, Mesa, Chandler or anywhere else, give us a call at 480-641-2301 or use our Contact Page.

The technician did a wonderful job - arrived on time and completed the job in less than 2 hours. I would have given him a 5 on everything if he had returned to add the additional piece (a piece that is fixed to the door frame for better insulation) to my door on the outside on the day he said he would come back. The piece he brought was of wrong color and he said he would be back with the right color the first day after New Year's Day to put up the piece. I hope he can come back soon.


It you have a tilt-up door, you are looking at a $150 – $200 repair or replacement. If it’s a roll-up door it’s going to cost you more. Roll-up door spring repair or replacement is usually around $200 – $250 for a 2 car door. If the brackets need to be disassembled to remove the springs due to the shaft not sliding sideways enough it will cost you an additional $50 – $100.
6.8 Properly tightened screws will loosen with less than a turn. Once you loosen a set screw, keep at least one bar in the cone AT ALL TIMES until the spring is fully unwound. Many cones have been over-tightened. The spring may unwind 1/4 turn and not unwind any more until one of the set screws is loosened some more. You may need to completely remove the set screws. The shaft may be distorted and the cone still may not unwind at all.
4. It is also important to note that extension springs sometimes do not break but rather ‘stretch out’. This is easy to spot as the space between coils when the door is closed is normally consistent. When the spring fails without breaking the space between the coils will become very inconsistent. This condition is quite visible and if it exists the springs should be replaced (Know when to call quits with your garage door). 
Annual maintenance. Make an annual check of all nuts and bolts on rails and rollers to make sure they’re firmly tightened. Check the condition of all cables to make sure they’re not worn or frayed. Lubricate rollers and springs with a garage-door lubricant (see How to Fix a Noisy Garage Door for maintenance and problem-solving tips). The door should operate smoothly and be properly balanced. Check the balance by disconnecting the opener and lowering the door halfway- the door should hold its position. If it doesn’t, adjust the spring tension or replace the springs.

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6.4 Test the fit of the bar in the cone before loosening a set screw. Insert one end of your winding bar into one of the holes of the winding cone. Pull down on the bar slightly to make sure the set screws are tight. Position your ruler between the bar and the garage door. Move the bottom of the bar from side to side and measure the play. It should be less than an inch and a half. If it is over 2" either get someone else to change your springs or have someone make some bars that will properly fit the cones.
When a torsion spring is wound up, it grows 2” in length. This is because the spring starts to compress and the metal has to go somewhere. After the spring is wound, the winding cone is clamped down on the torsion shaft so it can turn the drums to wind the cables as the door goes up. Since the end of the spring is “set” on the shaft, a two-inch gap is left when the spring break's. This is the most definite way of determining you have a broken garage door spring.

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7.2 If the spring bracket is slotted, vise grip the bracket to secure the shaft in the bracket. This will keep the shaft from possibly falling out and causing injury or damaging the garage door or shaft. You can also secure the shaft with a cable tie. Remove the bushing from the cone and leave it on the shaft next to the center spring bracket. Often the bushing gets stuck in the cone and customers will call us about getting a new bushing until they discover it is still in the cone of the spring replaced earlier.
Replacing or repairing garage door panels help the garage door operate properly. This means less headaches just trying to get through the day. In addition to ease of getting in and out of your home replacing or reparing garage door panels help preserve the value of the home. Curb appeal matters, especially if the home is going to end up on the market for sale. Any exterior improvement you do to the front of your home pays dividends in your curb appeal. That being said, garage door panel repair is one of the highest dollar fixes you can do for your garage door. The cost to repair the panel is directly associated to the repairman’s hourly rate. Installation of new panels start at $240 for a 9′ panel and $690 or more for a 16′ panel. If you are thinking about replacing your panels, think twice, you might be able to get a brand new garage door for about the same price. Check your options with your professional before replacing your panels.
Poor lubrication is a very common and easy to fix explanation for why you might find your garage door stuck. You should properly lubricate your garage door's track, the opener chain and the springs every few months as part of regular preventative maintenance. Be sure to use Clopay's Garage Door ProLube or sillicone based lubricants. Do not use WD-40.
10.3 At this point you will wind the spring. Notice that the end of the spring on the winding cone points up when facing you. You will wind both springs up and counter intuitively as if you are trying to unscrew the winding cones from the ends of the springs. Begin by turning the spring up 1/4 turn until it meets resistance. This is your first quarter turn. Count "one." Next, insert the bar and raise it 90 degrees. Insert the second bar. This is "two." As you wind the spring it should grow in length the thickness of one coil for every turn. The cone should cover your mark after the first couple turns. Many garage door tradesmen mark the torsion springs with chalk or paint, but this often generates confusion.

With hundreds of moving parts that are all required to work together, it's no surprise that garage doors may need occasional repair and maintenance. Garage door repair services are also required in emergency situations, like when the garage door won't operate and the car is trapped inside or you've accidentally backed into the door when it was closed. Whether it's a specific repair of your garage door opener, a broken spring that needs to be replaced, or a bent or rusted track, The Home Depot's local, licensed service providers can get the job done quickly and efficiently. http://www.youtube.com/watch?v=Z_eZc-kh40c&feature=youtu.be


I'm getting a good laugh on all the comments on "Garage Door Nation" on how easy they or people make it sound to order and change out their torsion springs. First off, if you do your shopping, the savings is about $50 - $75 having a company do it. Is it worth the 3 days wait without the use of your garage door, the safety risk and your time doing it yourself? If yes, then go for it!
Started in 2004, Aladdin Garage Doors has become known nationwide as the trusted source for garage doors, repairs, and fast, efficient service. With a mission focused on delivering outstanding customer care, we’re proud to offer garage doors that lead the industry in quality, value, and lifetime protection for homes and businesses. Whatever your garage door needs may be, you can count on Aladdin Garage Doors to offer: 

These instructions were first posted in 2005, and they were updated in August of 2008. I have been frank about the hazards of garage door repairs and about my own accidents incurred while replacing torsion springs. For what it's worth, you might be surprised to know that I, too, have benefitted from producing these instructions. I have not had any garage door accidents since we first published these on the web in 2005. And, in as much as I have helped keep other DIY-ers out of the emergency room, I consider myself somewhat of a medical practitioner.
9.12 It is now time to secure the torsion springs in the middle. For various reasons, many installers will offset the center bracket several inches from the center of the door. Offsetting the bracket makes it easier to work around the opener bracket without causing any problems in the operation of your garage door, but offsetting the bracket is not necessary. If you have a slotted center bracket, remove the vise grip and lube the shaft where it turns inside the bushing. Position the shaft so it is the same distance from the header as it is at each end. The shaft should be straight and parallel to the header.
I'm looking about spanning 15' for a gazebo. trying to figure out what dimension beams I need. The Gazebo will be 15'x10'. How big will the beams have to be. at 1/2 the distance on 15' I will have a perpendicular beam running to carry 2x4's running parallel to 15' beam edge. I live in California in there with be no roofing material.. I will be using redwood for lumber Thanks
When cleaning the photo eye, you should take care not to scratch or damage the eye since it’s made of glass, similar to that of a camera lens. The photo eye itself is pretty small, only a few centimeters in diameter, but it can get dirty rather easily. To clean it, you’ll need a soft cloth and a mild, streak-free cleaner. Gently wipe away any dirt or residue that has built up on the eye and be careful not to oversaturate as excessive wetness can cause dirt to stick to the eye more quickly.

Our technicians are specially trained to handle a variety of garage brands, styles, and configurations. After arriving at your home, a Sears technician will diagnose the problem and walk you through the options for fixing it. Next, the technician will make any necessary adjustments or replace broken parts to ensure the door can be operational once again. We always attempt to complete repairs the same day of service, and your satisfaction is guaranteed. Our representatives are standing by for your call and are happy discuss pricing options.
If your garage door is equipped with only one torsion spring, it will be much harder to get your door open. You will need to get 2-3 people to help lift the door up because the full weight can be anywhere from 150 to 300 pounds. We don’t recommend lifting the door when the spring break's due to the danger of it falling on someone. If you absolutely must get your garage door open, raw strength is what you need. When you get the door in the up position, use vise-grips or a c-clamp on the track below the bottom roller to hold the door in the up position.
Carter door: Garage doors in Florida come with extra bracing on the back and are wind-loaded to protect against hurricanes. The average with is 350 lbs. but some can weigh as much as 800 lbs. It can cost up to $1,000 dollars to replace a steel two-car garage door and if it’s made of wood it can cost you up to $5,000 dollars. Some customized doors can be as much as 20 – 30k.

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Luckily, your garage door is a pretty sound investment. According to Garage Wow Now, garage doors were ranked in the top three for home improvements whose costs are recouped through increased home value. Similarly, realtors regularly increased the list price of a home with a new garage door by 1 to 4 percent! That means, if you spend $2000 on a new garage door, you can increase the value of your home by almost $8000 if you have a $200,000 home. Furthermore, compared with the other two highest rated improvements — siding replacement and deck installation — a garage door replacement is far more affordable.
I told several people that I planned on installing a garage door torsion spring after mine broke. ALL of them told me that it was too dangerous and a few feared for my life! Honestly it was one of the simplest home repairs I have ever done. That is thanks in large part to your very helpful installation video. Your videos on measuring springs etc. were also very helpful. All of the necessary details are there.
R-value describes the power of the insulation in your door. The higher the r-value, the stronger the insulation. Those doors will have better energy efficiency than doors that have a low r-value. Basic doors have an r-value of 0.0 with no insulation. The first step up gives you 1-3/8” insulation at a 6.5 rating. Next, a 1-3/8” thickness with Intellicore has a 12.9 r-value. The best option on the market is the 18.4 r-value, which has 2” Intellicore insulation.
With over 300 independently moving parts, your garage door is a deceptively complex piece of equipment. To help prevent malfunctions and break-downs, it is a good idea to occasionally perform a garage door tune-up to keep all of these parts in good working order. A regular tune-up service by a Sears professional can prevent unexpected door problems and prolong the life of your existing equipment.
If you’ve tested and tried to remedy these other problems and you’re still having issues, you may need to reprogram your transmitter. All transmitters have a learn button somewhere on the remote, so first you’ll need to locate that on your transmitter. Press and hold the learn button for a few seconds until the indicator light starts blinking. While the light is blinking, press your remote button again to reprogram that remote.

Sometimes, it's not possible to repair the garage door springs, and the only option is to replace them. Replacing garage door springs costs between $200 and $300 for a professional to complete the job. This includes the cost of the spring, which ranges from $40 to $100 for a torsion spring and $5 to $30 for an extension spring. Labor rates for this work average between $45 and $65, depending on the company and the region. The price can also go up or down depending on the type of door. Replacing the springs on a tilt-up garage door costs between $150 and $200, which is slightly lower than the same work on a roll-up garage door, which typically costs between $200 and $250.
When you hire a professional, the first thing they will do is turn off the power as a safety precaution.  They will then measure the existing door springs to make sure the new springs they order or have in stock fit accordingly.  With these new springs, they will unwind the existing springs and install the new ones in its place, tightening them with screws.  When tightened, the springs will be balanced, lubricated and the springs will be wound up.  Lastly, the door will be tested and the tracks will be lubricated to move efficiently.
The following instructions for replacing garage door springs are for do-it-yourself homeowners and for maintenance repair men who service their smaller commercial or industrial sectional overhead doors. These directions are designed for torsion springs mounted to both sides of an anchor bracket above the middle of the garage door as pictured above. Instructions for replacing a single torsion spring, for replacing garage door extension springs, and for replacing Wayne Dalton Torquemaster springs are linked to our DIY Instructions page above. You'll also find a link for any other garage door parts you may need while repairing your door.
Garage door springs can break for a variety of reasons. Extreme heat or cold, for instance, can stress the springs to the point of breaking, or it could be that normal wear on older springs could cause them to break. Whatever the situation, a broken spring can render your garage door inoperable. Your door will not be able to open or close when a spring is broken, and you should stand clear of your door until a professional can assess the situation and correct it.
6.13 Lower the second bar to the top of the garage door as you did the first bar. If your shaft is distorted inside the cone, you may need to tap the bar with a hammer as you unwind the spring. Maintain a firm grip on the bar; keep it firmly inserted completely into the cone; and be prepared at all times for the cone to slip, break, explode or snap loose from the shaft and jolt the bar down.
Measure the various areas where the door will be installed: door-opening height and width, headroom (from top of opening to ceiling), and back room (length of garage). For the headroom, you should have about 10" to 12" of space, depending on the spring system you're installing. For the back room, you should have the door height, plus another 18" or more of space.

From a big-box store, basic garage door cables can run between $8 and $20, depending on the product. Your pro may charge you a different cost if they provide the cables. Your cables may not need to be replaced if they have simply come off the track, but broken cables will need to be completely removed and replaced. In either instance, the pros will need to secure or take down the door; unwind the springs; reset or replace the rollers, cables, and drums; and then wind the springs once more. For example, a pro could reset cables that have come off the track for $129.99. The average national cost for a garage door repair specialist is $80 - $110 per hour and the typical cost to replace a broken garage door cable is anywhere from $130 to $200. https://m.youtube.com/v/Z_eZc-kh40c

When one or both springs break, gravity takes over and you feel the full weight of the door when lifting or lowering it.  It may be possible to pull the door up by hand, although doing so will likely be very difficult. In most cases, two or more people are needed to raise the door high enough for you to drive your car out of the garage. While single garage doors can typically be lifted, double doors are nearly impossible to manipulate due to their excessive weight.

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In most cases, only one spring breaks or wears out at a time, and you can get away with replacing just the failed spring. But this is a little like replacing old car tires one at a time. You'll get the best performance if all the springs are new and have the same strength. Extension springs are replaced individually, making it more tempting to replace just one. With torsion springs, you have to disassemble everything to replace either spring, so it makes sense to swap out both springs during the repair.

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You can reschedule or cancel your service at any time. To reschedule, simply go to Your Orders, find your service order and click on the ‘Contact Provider’ button on Your Orders page. To cancel, click on the 'Cancel Order' button on Your Orders page. Payment goes to the pro from your secure Amazon account. Because you aren't charged until the actual work is completed, cancelling a job doesn't require a refund.

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Luckily, there is a bit of science to questions of garage door repair and replacement. That’s why we’ve put together this guide on when to replace a garage door. We’ll prepare you to compare repair vs replacement garage door costs. We’ll discuss the ways in which repairs are the most affordable option while also exploring those moments when replacement will in the end provide you with more value added.
If your stuck garage door coincides with weather changes, you may need to adjust the pressure on the opener. Some openers have a force-adjustment mechanism that controls the force that's applied to operate the door. It's best to leave this adjustment to a garage door pro, as too much force may result in the door failing to stop when it should, posing a danger to people and objects in the door's path.
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