In this article, we’ll tell you the difference between a safe door and one that’s unsafe. We’ll also give you the helpful tips you’re not likely to find in the manufacturer’s instructions to correctly, and safely, install a new garage door with a torsion spring and do-it-yourself tensioning. Installing a new, double garage door yourself will save you several hundred dollars and should take eight to 12 hours if you’re fairly handy. You can do most of the new garage door installation project yourself, but you should recruit help for removing the old door.

9.14 Slide the springs to the bracket. Double-check to make sure you have the right wound spring on the left side and the left wind spring on the right side. Turn the springs until the ends are facing you. The wire at the ends of both torsion springs here at the bracket should be pointing down. At the winding cones at the opposite ends, the spring wire points up. If not, reverse the springs. About once a month we get a phone call from a do-it-yourself customer who begins the conversation with, "I wound the garage door spring to about six turns and the spring came loose from the cone." We normally refer them back to this step and suggest they switch their springs.

One thing to consider - assuming you have 2 springs and an opener, unless the other spring is quite new, you should replace it at the same time, first because it will probably break fairly soon anyway and changing two is only about $50 more than changing one, and because the springs on both sides should be of equal stiffness - if not, then the door will be unevenly weight compensated and try to open cockeyed, increasing wear and risk of damaging the motor.


Garage door problems don’t have to mean the end of the world. Garage door repair is typically a one-day process and can be done for only a few hundred dollars. Common garage door repair requests include fixing slow or erratic garage doors, addressing strange sounds coming from the garage door or motor, fixing cosmetic damage such as dents or scrapes, repairing broken doors that are stuck open or closed, and troubleshooting inoperable doors. 

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If your garage door's spring breaks, stops working properly, or snaps, you'll lose the ability to open and close your garage door. This could happen due to a variety of issues, like normal wear and tear or from extreme temperature changes in a short amount of time. Spring replacements require a quick response from a garage door provider near you. Contact The Home Depot and a local, background-checked technician will respond within 24 hours.
If the garage door is broken or damaged, it can affect the feeling of the entire house. It’s not only an inconvenience, but it can also make your entire house feel less sophisticated and less functional. If you happen to be trying to sell your house, this can seem like a major detraction. Even if you’re only having guests over, you may feel as though you’re doing less than putting your best foot forward by having a broken garage door.
Finally, we also carry any and every residential garage door product that you need to have a state-of-the-art, secure and safe garage door. We are proud certified dealers of Clopay doors, the most durable and versatile doors on the market. With over fifty years of garage door manufacturing experience, you can trust Clopay quality, just as you can trust our team to install these highest-quality doors.

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Measure the length of the relaxed spring. Unfortunately, you can’t measure the springs while they’re installed as the tension on them would provide you with the wrong measurement. Now that you’ve removed the springs, use a tape measure to find the length of the entire spring, from one end to the other. You’ll need this information in inches to order replacement springs.[6]

After original dissatisfaction, the management and technician teams went above and beyond to correct the issue. I never expect perfection, but after voicing my concern, the team came together and made me a 100% happy customer. I would definitely recommend them, as they will not leave you out in the cold. The customer service and professionalism shown by both the managers and technicians was superb. Thanks for taking great care of our family!


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If you have a garage door opener and you suspect a spring has broken, do not disconnect the opener from the door (by pulling the red emergency release handle) while the door is open. If you do, the door can come crashing down under its nearly full weight, with nothing to stop it. This is an extremely dangerous situation. It is never safe to leave the door open when a spring has broken because someone might try to close the door without realizing how heavy it is. Or, they might pull the emergency release handle on the opener. http://www.youtube.com/watch?feature=youtube_gdata&v=Z_eZc-kh40c

They were quick, friendly, and highly professional. Little things like making me enter security code from the other side of the closed garage door revealed their attention to security They had to run to Home Depot to get a small block of wood to fix an existing problem with the door — They didn’t charge me extra. Quite unexpected & appreciated. 10 out of 10

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Nothing can be more frustrating than trying to open or close your garage door, but have it get stuck halfway. The most common reason this happens is due to a broken torsion spring, a part that is responsible for providing balance. It is a common problem that has many people saying “My garage door has a broken spring or is stuck, what do I do next”? If you are in this same boat, you’ll find the information below very useful.
In this article, we’ll tell you the difference between a safe door and one that’s unsafe. We’ll also give you the helpful tips you’re not likely to find in the manufacturer’s instructions to correctly, and safely, install a new garage door with a torsion spring and do-it-yourself tensioning. Installing a new, double garage door yourself will save you several hundred dollars and should take eight to 12 hours if you’re fairly handy. You can do most of the new garage door installation project yourself, but you should recruit help for removing the old door. 

On average, to have your springs replaced on your garage door will vary anywhere from $200 to as much as $400 if you were to hire a professional.  Breaking the costs down, the springs, depending on the part needed and the size, will cost about $20 to $60 each.  Add in the labor, which can be $45 to $85 per hour, depending on your location, can bring the grand total to the estimate noted.   A tilt-up door, on average, will be about 20 to 30 percent less than a roll-up door.
When you hire a professional, the first thing they will do is turn off the power as a safety precaution.  They will then measure the existing door springs to make sure the new springs they order or have in stock fit accordingly.  With these new springs, they will unwind the existing springs and install the new ones in its place, tightening them with screws.  When tightened, the springs will be balanced, lubricated and the springs will be wound up.  Lastly, the door will be tested and the tracks will be lubricated to move efficiently.
The technician did a wonderful job - arrived on time and completed the job in less than 2 hours. I would have given him a 5 on everything if he had returned to add the additional piece (a piece that is fixed to the door frame for better insulation) to my door on the outside on the day he said he would come back. The piece he brought was of wrong color and he said he would be back with the right color the first day after New Year's Day to put up the piece. I hope he can come back soon.
Test the door balance. A garage door should require only a few pounds of pressure to move it up and down. If springs wear out and lose their resiliency, a power garage door opener may need to work extra hard to lift the door. This can quickly wear out the motor on the opener. Replacing worn-out springs is usually a job for a professional technician.

Interested in garage door installation? You don’t have to know how to install a garage door or how to install a garage door opener. Lowe’s has you covered with professional, independent garage door installers to manage the job from taking measurements to the final garage door opener installation. Why take the time to learn how to install garage doors or how to install garage door openers? Invest less time and manage garage door installation costs. Contact Lowe’s for your project services today.
In order to replace your garage door spring(s), you will need to find the current measurements in order to accurately replace the spring(s). This should take about 3 minutes and you don't need to remove the springs or loosen the tension to measure them. Our springs are made to be a bit flexible, so you don't have to get it to an exact measurement. 
We are proud of the work we do in Northwestern North Carolina. We love this community and we love serving it. So whether you think you need a small repair or a major overhaul, we want to be the team that helps you increase the value of your home while making it a safer place to live for you and your family. Our professional and friendly sales team are eager to connect with you, so contact us today and find out just how we can ease your concerns and make transform your garage!

I called A1 Garage Door Service at 10:45am when I discovered my garage door was not working. I was given an arrival window of 12-2pm, and Technician Daniel arrived to my home at noon! That was amazing, and is not typical customer service today! Daniel was very knowledgeable and personable. I enjoyed talking with him, and appreciated how he worked with me. I never felt like Daniel was trying to rip me off. He explained all of my options very clearly. I will not hesitate to call A1 Garage Service for any future needs. 

However, if you are confident that you don’t just need new batteries, make sure to call a professional. A service person with a lot of experience will be able to look at the problem and quickly diagnose the issue, saving you precious time. Again, while you may be able to save money in the short term by taking a day off and troubleshooting the problem yourself, the amount of energy and time lost as you search out the issue will quickly surpass the cost of a professional repair.

Just like on a bike sprocket, your cables can sometimes become disengaged. Oftentimes, when a torsion spring breaks, the garage door cable will snap as a result. Sometimes, the cable will cause damage to a vehicle or wall, and if a person happens to be in the way of the cable it can cause serious harm. If you cables have snapped, you should call a professional to help you. See the video above.


First, make sure your transmitter isn’t stuck under something that could be pressing on the button. For example, your transmitter may have fallen under your car seat and the button is accidentally being pushed by something heavy rolling around on your floor. If that’s not the case, you may also need to check your transmitter’s frequency. It’s possible your neighbors could be running their garage doors on the same frequency as yours, and as they drive by, they’re opening their garage door along with yours.
However, if you lose power and use the disconnect switch, you’ll need to reattach it to use your garage door motor to open and close your door again. Open the door all the way and then reattach this hook. Then try opening or closing the door again with your transmitter, and you should be all set. It will be easiest to reattach this hook when your car is not in the garage, as you’ll need to place a step ladder underneath the motor to reach it.
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