The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.

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Insulation increases the efficiency of your door and can lower your electric will. You need R-value garage doors. These type of doors keep out hot and cold air and also provide a sound barrier between the outside and your garage. Insulated doors use polyurethane or polystyrene foam as insulation inside the door. More information about garage door replacement cost.

As mentioned in issue #2, garage doors are designed with a reversing mechanism that prevents them from crushing objects in their path. If you find that your garage door closes part way and then goes back up, this can be triggered by objects on the ground blocking their path such as garbage cans or toys. It could also be caused by a buildup of debris on the tracks that prevents the rollers from moving forward. This could include small items like rocks, gum or mud buildup. If the door hits even a small object on the track, it will go back up to avoid crushing whatever is underneath it.


We are proud of the work we do in Northwestern North Carolina. We love this community and we love serving it. So whether you think you need a small repair or a major overhaul, we want to be the team that helps you increase the value of your home while making it a safer place to live for you and your family. Our professional and friendly sales team are eager to connect with you, so contact us today and find out just how we can ease your concerns and make transform your garage! 

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Doors with extension springs have two sets of pulleys (which are sometimes called _sheaves_): one at the end of each spring and one at the top of the vertical door track. They also have two cables on each side. One cable attaches to the bottom of the door, runs up and over the pulley above the door and around the spring pulley and then attaches to the door track bracket. The other cables are safety cables that run through the middle of the springs and are fixed to a track bracket at both ends. These cables restrain the springs if they break under tension. All extension springs must have safety cables.
There’s never a convenient time for your garage door springs to break. When this crucial component gives out, you need a repair job or replacement as soon as possible. That’s why Marvin’s Garage Doors is available 24/7 for emergency service. When that emergency arises, or you’re stuck in your garage and unable to get out to get to work, simply give us a call on our emergency line at 336-813-2601.
Our garage door broke 3 days before Christmas, trapping my car inside. We contacted our home warranty, and within 24 hours, Sears called with an appointment time for the next day! I was so impressed! I thought, for sure, with the holidays, we would have to wait. When the technician showed up, he was so friendly. Unfortunately, the repair was not covered under our warranty, but he was able to help us get a good deal on a new spring and still make the repairs that day before he left. He also gave us great advice on how to keep the spring lubricated so it would not break again. I felt like he really went above and beyond to provide great service. Since moving into this new house in August, we have used Sears for several things now, and have been very pleased with the service. It's nice to see that in an age when so many companies just put customer service on the back burner in order to meet their bottom line, Sears still really cares and makes their customers feel important. Thanks for taking care of us this Christmas! http://www.youtube.com/v/Z_eZc-kh40c&feature=kp
If your garage door's spring breaks, stops working properly, or snaps, you'll lose the ability to open and close your garage door. This could happen due to a variety of issues, like normal wear and tear or from extreme temperature changes in a short amount of time. Spring replacements require a quick response from a garage door provider near you. Contact The Home Depot and a local, background-checked technician will respond within 24 hours.

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10.6 Here you will need to do three things at once. With your left hand, lift the bar just off the top of the door and pull it toward the center of the garage door. While lifting up and back, tap the top of the bar just under the winding cone with your other bar. Pulling the bar back toward the center of the door as you tap causes the spring cone to bind on the shaft and not slip back.

After you’ve ordered your new garage door, we’ll perform a site inspection to confirm your door size. We’ll contact you to schedule the installation, and our professional installers will do the rest. They’ll deliver your door, take down the old door, reconnect your opener if there is one, seal your perimeter and provide a final walk-through where they’ll clean up the area and haul away your old door. Additional fees for haul away may apply in some markets. We are happy to provide answers to questions you may have at the time of your garage door and opener installation.
We couldn't have been happier with the technician. He was prompt, efficient, didn't complain about moving items to do the installation, cleaned up after himself, was polite and thorough. He seemed very sure of exactly what to do next. As a favor, he took a couple of minutes to remove a light globe to replace a bulb since he had the ladder in the garage because we can't get to it. We were very impressed with him. We would definitely request him again.
Does your garage door stop when it is going up? Did you hear a loud bang, similar to a gun shot? Do the torsion springs above your door seem separated? If so, you might just have a broken torsion garage door spring. Torsion springs are located above the garage door and they are what lift the actual weight of the garage door. Most doors weigh between 150 to 250 pounds and without working springs, the garage door opener cannot lift the door. Attempting to use a garage door opener to lift a garage door with a broken spring can cause numerous parts on the opener to break.

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Steel is the most popular material used for garage doors today because of its durability. Steel will look great forever and is virtually maintenance-free. It also has the advantage of being the least expensive garage door you can buy. If you're looking to add even more curb appeal, a Steel Door in Carriage Style like the one pictured, might be just what you're looking for... http://www.youtube.com/e/Z_eZc-kh40c?app=desktop
One of the best ways to care for your springs is to check them over for wear. You can certainly look at them for damage, but sometimes the damage isn’t something that’s visible. In these cases, try lifting the garage door up from the ground. About halfway up, let go. If the door stays, the springs are still working perfectly. If the door sags or drops at all, this could be a sign that your springs are beginning to weaken and will need replacing soon.
Our garage door broke 3 days before Christmas, trapping my car inside. We contacted our home warranty, and within 24 hours, Sears called with an appointment time for the next day! I was so impressed! I thought, for sure, with the holidays, we would have to wait. When the technician showed up, he was so friendly. Unfortunately, the repair was not covered under our warranty, but he was able to help us get a good deal on a new spring and still make the repairs that day before he left. He also gave us great advice on how to keep the spring lubricated so it would not break again. I felt like he really went above and beyond to provide great service. Since moving into this new house in August, we have used Sears for several things now, and have been very pleased with the service. It's nice to see that in an age when so many companies just put customer service on the back burner in order to meet their bottom line, Sears still really cares and makes their customers feel important. Thanks for taking care of us this Christmas!
Even though most of us are likely used to seeing this small spring in place on our garage door, we don’t often think too much about it, and we simply count on it working when we need it to. Unfortunately, it doesn’t last forever and will eventually need to be replaced. It’s best to be proactive and notice when it begins to look worn down before it actually breaks. Otherwise, you may find yourself trying to open the garage door to drive to work one morning, only to find that the door won’t open because the spring is broken.
While a sudden issue is usually easily repaired, a consistent issue that has gone unaddressed for months or years will likely require a total replacement. The problem is that garage doors have a number of heavy, powerful moving parts. If the door is working as it is designed, it can open and close hundreds and hundreds of times without issues. However, if there is even a small issue in the lifting mechanism that repeatedly influences the movement of the door, you will soon find that the damage caused over those hundreds of lifts can’t be fixed.

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While you can certainly redo any security features on your garage door, it is often wise to replace the entire door if in fact that is the way a burglar gained access to your house. A new security code may seem like enough, but you don’t know how the thief figured out the old code in the first place. If the motor was disengaged, the issue might be a design flaw in the door itself. The best way to ensure that the thief doesn’t return or another thief doesn’t take advantage of the same unknown security weakness is to install a new door. Again, doing so with give you access to the kinds of robust security features that are being installed and implemented in the newest garage doors on the market.
You can choose from three basic types of steel door: (1) steel only; (2) steel with insulation on the inside; and (3) steel on both sides with 1-3/8 to 2 in. of insulation. Other features that add to the cost are thicker insulation and windows, especially insulated windows. The do-it-yourself tensioning systems also add a little to the door’s cost. Be sure to specify exactly what you want.
Door styles - in addition to the styles just mentioned, it is important to also consider additional features such as windows across the top of the door to provide light inside of the garage, the use of steel or wood frames to give decorative doors added security and stability, and insulation which can reduce energy costs in the attached garage by an impressive 15 to 20%; and
When you install a new garage door, replace all the hardware as well. If your automatic opener doesn’t have an automatic reversing system that includes photoelectric eyes, replace it. Doors with openers also require two extra pieces of hardware that you’ll see in Photo 4: a support strut (usually included in the door kit) and an opener bracket (not included). For doors with torsion springs located over the door, spend the $50 or so to have a garage door professional release the tension.
Finally, one of the most important garage door innovations over the years in increased child safety features. Sensors can detect when a child or pet is crossing the threshold while the door is closing, prompting it to stop immediately. Furthermore, doors can also sense when something is being pressed by the door, causing it to stop before inflicting a brutal crushing injury.
Just like on a bike sprocket, your cables can sometimes become disengaged. Oftentimes, when a torsion spring breaks, the garage door cable will snap as a result. Sometimes, the cable will cause damage to a vehicle or wall, and if a person happens to be in the way of the cable it can cause serious harm. If you cables have snapped, you should call a professional to help you. See the video above.
Step 1: Check the metal tracks inside the garage. Look at the mounting brackets that hold the tracks to the walls. If they're loose, tighten the bolts or screws at the brackets. Working inside the garage with the garage door closed, examine the tracks for dents, crimps, or flat spots. If there are any damaged spots, pound them out with a rubber mallet, or with a hammer and a block of scrap wood. If the tracks are badly damaged, they should be replaced.
A garage door spring replacement should cost between $175 and $225 for a single tension spring and between $250 and $300 for two tension springs. Most garage door companies carry a wide enough variety of spring sizes to cover most residential doors. As long as the proper amount of turns are put on the spring, there are more than one correct springs to use for any one door.
If the door won’t move at all because of an alignment issue, then this problem isn’t one that you should try to tackle yourself. A garage door professional will have the necessary equipment needed to safely realign and repair your garage door. Additionally, if the track misalignment is beyond repair, a professional can install a new garage door track for you. https://youtube.com/v/Z_eZc-kh40c?version=3
SNAP... bang... boom. That is the sound of a garage door torsion spring breaking. It can be a very loud noise that sounds like a firecracker or gunshot. Springs are rated for a certain number of cycles and are the first thing that will break in your garage door assembly. Broken springs are the #1 source of customer calls for garage door repair companies. If you have a broken spring, you should NEVER try to open the door, as it can be very dangerous. This repair should be left to a professional or someone with the right tools and skills.
Standard torsion springs (about $40 each) have a service life of 7,000 to 10,000 open/close cycles. However, you can buy double-life (25,000 cycles) replacement springs for about $65 per spring. If you have a two-spring setup and one spring breaks, the second spring will break soon. So replace them both at the same time. To get the right springs for your door, you'll have to provide the supplier some details. Here's how:
Typically, it will cost less to install a steel garage door without an opener than to install a custom wood door with a garage door opener. Recent innovations have also yielded high-tech doors with thick insulation and energy-efficient glaze, as well as finished interior surfaces and other significant upgrades. These are more expensive doors, but they are also extremely durable.
1.	What Is the Issue? _________________________________________________ 2.	Have they ever used our service? 3.	Are they the homeowner? _________________________________________________ 4.	What Date/Time Slot Did They Commit To? 5.	Sometimes our technicians Can Run Ahead of Schedule or Behind/Open Availability Outside of Window? 6. IF Customer Was Unable to Commit to Full Time Block, Who Authorized and What Are There Restrictions [This requires approval]. ____________________________________ 7.	Is this an overhead garage door or a barrel roll up door? 8.	Are you calling about a new work order or existing work order? 9.	Is this related to a home warranty claim or insurance claim? 10.	Do you live in a gated community?

Every thing the tech demostrated was helpful, he knew how to do his job even if his eyes were shut. Very knowledgeable, took time out to explain every detail about the install process. Very highly satisfied. A d would love to have him for future additional repairs. Would definitely recommend sears and would use you guys again thanks mr.technician for a job well done.
If one of your door springs just broke and you are looking for instructions to decide if you can change the spring or springs safely and correctly, this page should help. DO NOT OPEN AND CLOSE YOUR GARAGE DOOR. Wooden garage doors are heavy and will probably damage or ruin the opener. The tops of steel doors often bend when operated with broken springs.
In order to replace your garage door spring(s), you will need to find the current measurements in order to accurately replace the spring(s). This should take about 3 minutes and you don't need to remove the springs or loosen the tension to measure them. Our springs are made to be a bit flexible, so you don't have to get it to an exact measurement. 

As a first time homeowner, Home advisors is an invaluable tool! There is a steep learning curve that comes with buying a house!!!! Being able to have access to unbiased information is great! It really helps to have a basic idea of what costs are, and all the different things that go into each project. who knew that there was so much to consider when looking to replace garage doors!!!!
Garage door springs can break for a variety of reasons. Extreme heat or cold, for instance, can stress the springs to the point of breaking, or it could be that normal wear on older springs could cause them to break. Whatever the situation, a broken spring can render your garage door inoperable. Your door will not be able to open or close when a spring is broken, and you should stand clear of your door until a professional can assess the situation and correct it.

Garage door springs support most of the weight of the door when it's opening and closing. A broken spring typically will make the door very hard to lift, rather than causing the door to stick halfway. But some spring problems can contribute to a stuck door. The springs help turn metal wheels, called pulleys, that help lift the door via vertical cables at each side of the door. A pulley can become jammed by an obstruction or possibly a misaligned or hung-up cable. Any problems with springs or pulley should be examined by a garage door professional. Springs (and pulleys) are highly tensioned and can be very dangerous to work with.
While there are times you may be able to fix the problem yourself, there are many reasons it may be best to leave the garage door repair up to the professionals. Knowing what’s wrong with your garage door may help you to determine if it is a problem you can tackle or if it’s time to call someone for assistance. To help you troubleshoot your garage door issues, here are the top 10 reasons your garage door won’t work.

If the door opens this way, then there’s probably something wrong with the garage door opener. It’s a good idea to make sure the opener is plugged into its nearby power outlet. Also, make sure the circuit breaker for the garage door opener hasn’t flipped to the “OFF” position. If it has, then there may be an electrical issue that your garage door specialist should check out.

When you're done watching this video you'll know how to determine whether the company you hired to replace your garage door spring installed the right size spring on your door. You'll also learn the consequences to your garage door opener if the wrong size spring is used. If you are having a problem with your garage door spring, the 2:30 minutes you spend watching this video is time will spent. https://youtube.com/v/Z_eZc-kh40c


7.5 Slide both springs out toward the cable drums. This is often the hardest part of the job. You may need to file away swollen shaft, set screw burs, drywall or paint. If the shaft is distorted because the garage door installer overtightened the set screws, file the shaft, insert a bar into the cone and tap the bar with a hammer until the cone passes over the enlarged portion of shaft.
These instructions are for doors with cable drums and cables that look similar to those in the picture below. The next part beyond the end of the spring assembly is the cable drum. The drum is cast aluminum alloy 4" in diameter and 12.6" in circumference around the flat portion. Just beyond the cable drum is the end bearing plate. The cable unwraps off the back of the drum between the drum and the garage wall or jamb and travels down alongside the door, inside the track brackets and behind the roller stems as shown.

10.5 If the spring comes loose from the cone at about 6 turns, you are probably winding the spring backward because the springs are on the wrong sides. Switch the springs. Otherwise, after winding the torsion springs, you will need to stretch the springs and secure the winding cone. First, mark the shaft 1/4" beyond the winding cone with tape or with a file. We stretch the springs because the shaft floats horizontally between the flexible end bearing plates as the garage door operates. Although this may be as little as 1/4" the binding of the coils as the door closes often keeps the door from closing completely, especially when the springs and bearings are dry and need lubrication.
Steel is the most popular material used for garage doors today because of its durability. Steel will look great forever and is virtually maintenance-free. It also has the advantage of being the least expensive garage door you can buy. If you're looking to add even more curb appeal, a Steel Door in Carriage Style like the one pictured, might be just what you're looking for... http://www.youtube.com/e/Z_eZc-kh40c?app=desktop
9.6 Bending the cable will help you avoid problems with the tip at the end of the cable catching on the end bearing plate and causing the cable to come off and the garage door to jam, cock, or fall. Check to make sure the cable is straight in the slot and not sticking out the side. Also the edge of the cable stop should not be pointing to the side as displayed. The cable tip should fit completely inside the drum, with the rounded part facing out so the tip can't scrape the end bearing plate.
Garage door springs support most of the weight of the door when it's opening and closing. A broken spring typically will make the door very hard to lift, rather than causing the door to stick halfway. But some spring problems can contribute to a stuck door. The springs help turn metal wheels, called pulleys, that help lift the door via vertical cables at each side of the door. A pulley can become jammed by an obstruction or possibly a misaligned or hung-up cable. Any problems with springs or pulley should be examined by a garage door professional. Springs (and pulleys) are highly tensioned and can be very dangerous to work with.
From a big-box store, basic garage door cables can run between $8 and $20, depending on the product. Your pro may charge you a different cost if they provide the cables. Your cables may not need to be replaced if they have simply come off the track, but broken cables will need to be completely removed and replaced. In either instance, the pros will need to secure or take down the door; unwind the springs; reset or replace the rollers, cables, and drums; and then wind the springs once more. For example, a pro could reset cables that have come off the track for $129.99. The average national cost for a garage door repair specialist is $80 - $110 per hour and the typical cost to replace a broken garage door cable is anywhere from $130 to $200.
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