At Custom Door and Gate, we’ve been installing and repairing garage doors since 1989. We know the ins-and-outs of residential garage door repair, and we can help you diagnose your garage door issues if you’re uncertain what the problem is. We handle everything from automatic garage door repair to garage door replacement. We provide repairs and service to customers in the North Carolina area. Call us today to answer your garage door questions or to schedule a repair with our skilled garage door technicians.

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We arrived at a rental property and tried to open garage door to get our vehicle in so we could unload luggage, etc. Could not open from outside. Went into house and, from inside garage, tried automatic opener but this did not work. So in trying to open the door manually, I reached up and pulled on the red cord attached to a lever. What I could not see, and was not expecting, is that the rope was frayed through almost completely. The rope broke when I applied some weight to it, sending me backwards onto the floor of the garage. https://www.youtube.com/e/Z_eZc-kh40c?app=desktop
Slide the left spring onto the tube and add the cable drum. When your new springs arrive, put the new left spring (the 1 with the end facing up and to the left) on the torsion tube, making sure that the stationary cone on the end of the spring faces the center bracket. After sliding the new spring into place, replace the cable drum and insert the torsion bar into the left bearing bracket.[9]
Like any mechanical part, garage door springs deteriorate due to normal wear and tear. Over time, the steel that makes up the springs weakens until they eventually break. Under normal circumstances, garage door springs have a life expectancy of 10,000 cycles of opening and closing. This equates to five to seven years, but along the way, there may be signs of problems that can occur before the springs actually stop working.
Replacing or repairing garage door panels help the garage door operate properly. This means less headaches just trying to get through the day. In addition to ease of getting in and out of your home replacing or reparing garage door panels help preserve the value of the home. Curb appeal matters, especially if the home is going to end up on the market for sale. Any exterior improvement you do to the front of your home pays dividends in your curb appeal. That being said, garage door panel repair is one of the highest dollar fixes you can do for your garage door. The cost to repair the panel is directly associated to the repairman’s hourly rate. Installation of new panels start at $240 for a 9′ panel and $690 or more for a 16′ panel. If you are thinking about replacing your panels, think twice, you might be able to get a brand new garage door for about the same price. Check your options with your professional before replacing your panels.
You may enter your information on this website, visit an in store associate or call our garage door repair team at the number at the top of this page. Within 24 hours you will receive a call from a local service provider to discuss your requested service. Afterwards, you will schedule a date and time for the service provider to come to your property.

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The following procedures are based on my 30 years in the garage door industry. In spite of my high mechanical aptitude, even after 18 years in the trade I lost the end of my left index finger. A few years later I had five stitches in my right thumb, and a year later five stitches in my left thumb. In 2004 emergency room staffs dug steel out of my eye and sewed up my ring finger with eight stitches. The best I can do is help you minimize the risk of injury; that's all I can do for myself. I am not so naive as to think that I have made my last trip to the emergency room. Repairing garage doors, particularly replacing torsion springs, is dangerous work, whether you are a do-it-yourself homeowner or an experienced technician.
The material and style of your door as well as the replacement parts needed will impact the total cost of your project. It would cost less to install a steel door with no opener then it would to install a wood door with an opener etc… High tech doors come with enery-effecient glaze and thick insualation as well as finshed interiors and other upgrades. These doors are more expensive but are more reliable and durable.
If you're like most people, your garage door is your primary entrance to your home. It's convenient to use and parking in the garage provides protection from the elements. Garage doors have several moving parts, including the door springs that help raise and lower the door. These springs do eventually break down, leaving the door inoperable. When this happens, it's time to repair or replace the damaged parts. This cost guide shows you what it costs to hire a professional to repair or replace any garage door spring.

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Thank you, thank you, thank you for sharing your knowledge. I just replaced our shower cartridge and our leak is FIXED!!!!!!! Your instructional was clear and concise. I did purchase 2 cartridges first, because I did not know the type it was and could not pull it out without the plastic cover it comes with. Fortunately, it was one of the two. By the way I'm a 63 year old woman. If I can do it, anyone with internet and a little patience and an hour can do it..... https://www.youtube.com/e/Z_eZc-kh40c

If you have a garage door opener and you suspect a spring has broken, do not disconnect the opener from the door (by pulling the red emergency release handle) while the door is open. If you do, the door can come crashing down under its nearly full weight, with nothing to stop it. This is an extremely dangerous situation. It is never safe to leave the door open when a spring has broken because someone might try to close the door without realizing how heavy it is. Or, they might pull the emergency release handle on the opener.
10.5 If the spring comes loose from the cone at about 6 turns, you are probably winding the spring backward because the springs are on the wrong sides. Switch the springs. Otherwise, after winding the torsion springs, you will need to stretch the springs and secure the winding cone. First, mark the shaft 1/4" beyond the winding cone with tape or with a file. We stretch the springs because the shaft floats horizontally between the flexible end bearing plates as the garage door operates. Although this may be as little as 1/4" the binding of the coils as the door closes often keeps the door from closing completely, especially when the springs and bearings are dry and need lubrication.

I purchased a garage door and opener and had HD install it. It was around $3600 and when the price increased by about $800 I called right away to pay it with no delay (these are all estimates written from memory). Anyway, I I bought the garage so that the front of the house would be prettier and it is but the old garage worked fine and I don’t even have a car in it so I don’t open and close it all and it actually only gets opened 2-3 times a month when a friend who stores their car there uses it. However, soon after the garage was installed, this friend told me the garage was working intermittently. When I called HD to come look at it, they said I would have to pay around $85 to have it looked at which didn’t make sense to me since it was brand new and almost immediately not working so it was likely a problem with the product or installation. HD would not provide immediate assistance to fix the problem, they insisted other steps which were unreasonable given it was a new garage and this request added great difficulty for me. Five months later after this back and forth calling to have someone from HD to just come and fix it, I went into the Huntington Beach store, spoke with Ryan who was polite and with little to say, he said I’ll put you on the list for an appointment and they will call in 24-48 to book a day and time. I was thankful. I also expressed my concern that I would not be charged for this visit and he said no unless it wasn’t covered under warranty. Two days later the installer called and said it will cost to around $95 just to show up. They arrived later that week, charged $95 and fixed the problem with no additional fee. If the garage was being used the way most garages are used and it was out of warranty, I could understand for a fee to cone out and look at it but because it stopped working almost Immediately and all the fuss and delay to have it fixed by HD was disappointing. When you gave me a quote then raised it by 20%% I paid immediately and without hesitation but this service was not reciprocated. I may have multiple projects at multiple sites but even if that weren’t the case, I would hope you would keep up your good costumer service history otherwise, your competitors willl slowly be better. Kindly return the fee charged for this service. Read less http://www.youtube.com/v/Z_eZc-kh40c&feature=share


Through our garage door configurator by Clopay, you can design, visualize and purchase a new Clopay garage door. Upload a photo of your home and then browse the configurator to see which style works for you. Choose from a variety of designs, textures, colors, finishes, window options and decorative hardware. You’re able to easily and quickly see the transformation, and then make it a reality.

1. What Is the Issue? _________________________________________________ 2. Have they ever used our service? 3. Are they the homeowner? _________________________________________________ 4. What Date/Time Slot Did They Commit To? 5. Sometimes our technicians Can Run Ahead of Schedule or Behind/Open Availability Outside of Window? 6. IF Customer Was Unable to Commit to Full Time Block, Who Authorized and What Are There Restrictions [This requires approval]. ____________________________________ 7. Is this an overhead garage door or a barrel roll up door? 8. Are you calling about a new work order or existing work order? 9. Is this related to a home warranty claim or insurance claim? 10. Do you live in a gated community?

When it comes to installing garage doors and openers, The Home Depot has an unbeatable team of professionals dedicated to making sure your garage door project runs smoothly from start to finish. Your new garage door can be customized with a variety of features like unique color choices, window styles and hardware upgrades. We also offer options for your garage door opener including Smartphone control, Wi-Fi, battery back-up. The Home Depot installs garage doors and garage door openers with extended warranties that go beyond industry standards. Contact us today for a free in-home consultation.

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Finally, we also carry any and every residential garage door product that you need to have a state-of-the-art, secure and safe garage door. We are proud certified dealers of Clopay doors, the most durable and versatile doors on the market. With over fifty years of garage door manufacturing experience, you can trust Clopay quality, just as you can trust our team to install these highest-quality doors.

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11.2c If the springs you installed are too weak, and you wind the springs the correct number of turns, the door will be heavy at the floor, and it will not stay open half way, but it will stay open if raised completely. If tension is added to the torsion springs to lighten the garage door and to get it stay open half way, the door will be harder to close; openers often damage the new steel garage doors when they are too hard to close.
Keep in mind, the pulley is often cycled through an enclosed casing that is difficult to lubricate directly. By applying enough lubricant to the pulley, you’re ensuring that the whole lifting mechanism is properly lubricated. Furthermore, a jam in this portion of the lifting mechanism is a time-consuming and potentially labor expensive repair that requires a service professional.

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As mentioned, the only time you should attempt to open a garage door with a broken torsion spring is during an emergency. Otherwise, you should contact a service technician for emergency repairs. We provide same-day garage door service for people just like you who find themselves stuck and unable to move due to a faulty torsion spring. For prompt, reliable service any time of the day or night, please contact us.
Luckily, there is a bit of science to questions of garage door repair and replacement. That’s why we’ve put together this guide on when to replace a garage door. We’ll prepare you to compare repair vs replacement garage door costs. We’ll discuss the ways in which repairs are the most affordable option while also exploring those moments when replacement will in the end provide you with more value added.
Plus, we carry all the best and high quality products from the top garage door brands. Whatever is your requirement or need for your garage door, we are sure to have them in our comprehensive inventory. We have garage doors in different styles, materials, colors, designs and what-have-you. If you still cannot find what you are looking for, we can always source them out for you.

Poor lubrication is a very common and easy to fix explanation for why you might find your garage door stuck. You should properly lubricate your garage door's track, the opener chain and the springs every few months as part of regular preventative maintenance. Be sure to use Clopay's Garage Door ProLube or sillicone based lubricants. Do not use WD-40.

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11.1 Many torsion spring replacement accidents occur from springs that are too strong. If the garage door stays on the floor by itself, remove the vise grip from the track. If the door is off the floor and the roller is against the vise grip, close the door with one hand and remove the vise grip with the other. If the springs are too strong, you have to restrain it from flying into the open position.
9.9 Go to the other side of the garage door and insert the end of the cable into the drum. Rotate the drum until the cable is tight. Slide the drum against the bearing and push the shaft to the right. The marks should line up. If they don't, figure out why and correct the problem. It could be a stuck cable, the garage floor may have shifted, or the vertical angle that helps support the bearing plate may have loosened and shifted. Many garage doors have been installed with a gap between a drum and a bearing plate. The cable drums should always be flush against the race of the bearings.

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Weather conditions can make rails expand or contract slightly, which requires a little extra pressure from the opener to compensate. Turning the force-adjustment screw increases or decreases the force. However, adjusting the force is not something to play around with unless you are confident you know what you’re doing. The force adjustment signals the opener to stop and reverse when objects are detected in the closing path. Too little force and just about anything will trigger it to stop, but too much force and the garage door might not respond to resistance from something or someone in the path when the door is trying to close.

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As commercial and residential garage door service professionals, we’ve pretty much dealt with every issue you can think of when it comes to garage door repair. Even still, there are sometimes issues that continue to surprise us, like the tiny insect nest growing on the photo eye sensor or the tennis ball that somehow managed to knock the door entirely off its track. Even though these issues are uncommon, it’s nothing that garage door service professionals like us can’t handle!
I went on Garage Door Nation website to look at the conversion chart from 1 to 2 torsion springs. For my 1 spring, size 2"/0.250ID/30.5" length, they recommended 2 of 2"/0.207ID/24" length. I got this kit from Amazon for $64 with $11 overnight shipping even though I could get free shipping through Prime over the weekend, but I couldn't wait for 3 more painful days. Installed it followed YouTube video. Worked better than my old one, a lot quieter. Check the video if you want to install one yourself. Professional installation costs hundreds of $$$:

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We lead busy and sometimes hectic lives. It’s easy for someone low on sleep and high on stress to accidentally bump into their garage door leaving a little damage. If you’re lucky it’s just an individual garage door panel that’s been damaged. This will leave you with the option of garage door panel replacement. There’s a chance it might cost you upwards of $150-200 to spot repair damaged garage door panel. If it happens to be an in-production model, they probably will be able to repair or replace the entire panel (if needed) for $250-400. Unfortunately if you’ve got an older model of garage door the panels may no longer be in production. This might seem like a disadvantage because you’ll end up having to just replace the entire door. Many times it’s actually easier and more cost effective to just replace the garage door.
Remember, a garage door is usually made of metal and pushed along a metal track. That means that lubrication is essential, especially in winter. Keep in mind that lubrication can harden and get gunky as temperatures fall, so make sure that the lubrication on your tracks is rated for the lowest temperature that you’re likely to experience in your part of the world. http://www.youtube.com/watch?feature=player_embedded&v=Z_eZc-kh40c
Because garage doors are large, heavy, and mildly complicated, most people who buy them take advantage of these services. But, if you’re pretty adept at DIY tasks, you can save some money and enjoy the satisfaction of doing the job of installing a sectional garage door yourself. (Sectional garage doors travel up and down on rollers that ride along tracks at each side of the garage doorway.)

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Once you’ve decided it’s time to replace your garage door — whether the result of malfunctions or just seeking to modernize your home’s exteriors — you may be wondering how much a garage door replacement costs. While these numbers are often determined by several factors, including the materials and labor involved, on average, a garage door replacement can cost just over $1,000 but could range from about $300 to over $2,000. https://www.youtube.com/v/Z_eZc-kh40c?version=3
9.13 If you have a spring anchor bracket with a fixed steel bearing, check for wear at the point where the shaft and bearing race meet. The shaft needs to be free to slide sideways inside the bearing. File the shaft if needed. Lube the bearing. Notice that only one bearing is needed for two torsion springs. This bearing keeps the shaft from rubbing against the inside of the stationary cones and on the center bracket. Your garage door may not have a center bearing. If so grease the shaft where it will be rubbing the bracket and the insides of the cones.
In this article, we’ll tell you the difference between a safe door and one that’s unsafe. We’ll also give you the helpful tips you’re not likely to find in the manufacturer’s instructions to correctly, and safely, install a new garage door with a torsion spring and do-it-yourself tensioning. Installing a new, double garage door yourself will save you several hundred dollars and should take eight to 12 hours if you’re fairly handy. You can do most of the new garage door installation project yourself, but you should recruit help for removing the old door.
Steel is the most popular material used for garage doors today because of its durability. Steel will look great forever and is virtually maintenance-free. It also has the advantage of being the least expensive garage door you can buy. If you're looking to add even more curb appeal, a Steel Door in Carriage Style like the one pictured, might be just what you're looking for... http://www.youtube.com/e/Z_eZc-kh40c?app=desktop

Your springs may be broken. There are two different types of springs. If your garage door springs are located horizontally at the top of your garage door then it is called a torsion spring. You should check for a gap in between the springs to indicate if they are broken. If your springs are located at either side of your garage door, they are called extension springs. Look to see if a piece of them is hanging on the side of your garage door to indicate if those are broken. If your garage door springs are broken then replacing them is a dangerous process if you have never done it before so you should seek a professional to repair or replace them.

No matter what kind of door you are installing, be very careful. The instructions that follow are merely guidelines. You should read your garage door manufacturer's instructions and owner's manual very carefully before attempting either type of installation. And if you're a do-it-yourself greenhorn, skip this project and hire an experienced professional. It may be more expensive, but garage door installation is on the higher scale of DIY difficulty.
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